DAY FROM HELL THANKS TO SHELLY MOTORS
#182
This is starting to turn into a 'big dick' contest with all these wild accusations flying about. Everyone has an opinion it seems...
As for Shelley who i think posted about it 'never being brought to my attention before' that's probably because less than 1% of the UK drivers have these trick dashcams to capture everything. Id hate to think how many times something similar has been done to a car in for a service with you guys or any other garage (Subaru or otherwise). However a very valid point was also raised that this is something that happens more than we all think.
It seems finally someone has concrete proof that their car was 'road tested' to dangerous levels (70 in a 30 is dangerous. Period) and is making a formal.complaint to the owner who in turn is conducting his own internal investigation whilst also having the ***** to join this forum and explain himself.
We can all give our opinion, constructive or otherwise, but it's not going to make this 'discussion' any better. What a mess indeed...
As for Shelley who i think posted about it 'never being brought to my attention before' that's probably because less than 1% of the UK drivers have these trick dashcams to capture everything. Id hate to think how many times something similar has been done to a car in for a service with you guys or any other garage (Subaru or otherwise). However a very valid point was also raised that this is something that happens more than we all think.
It seems finally someone has concrete proof that their car was 'road tested' to dangerous levels (70 in a 30 is dangerous. Period) and is making a formal.complaint to the owner who in turn is conducting his own internal investigation whilst also having the ***** to join this forum and explain himself.
We can all give our opinion, constructive or otherwise, but it's not going to make this 'discussion' any better. What a mess indeed...
#183
Simply put, I have no idea how many times this has happened. I do not go out on every test drive and road test so simply cannot.
What I can say is that this is the first time it has been brought to my attention. I have acted instantaneously to the concerns and have been both honest and forthright in my appraisal and condemnation of the "71 in a 30" and have repeatedly stated that it was irresponsible, dangerous and not in a manner I would like to have my employees conduct themselves on any level. I have never once defended the speed limit breach and myself and the cusomer have agreed a process that we should follow. I have kept him and the majority of yourselves up to date and been honest in my information.
More than this I have been in regular and honest contact with the customer. If you wish to villify please take this elsewhere. I am trying to be constructive and assist people who have genuine concerns. I would love to assist you if you have any genuine questions that need answering that cannot be answered with logical and genuine forethought.
What I can say is that this is the first time it has been brought to my attention. I have acted instantaneously to the concerns and have been both honest and forthright in my appraisal and condemnation of the "71 in a 30" and have repeatedly stated that it was irresponsible, dangerous and not in a manner I would like to have my employees conduct themselves on any level. I have never once defended the speed limit breach and myself and the cusomer have agreed a process that we should follow. I have kept him and the majority of yourselves up to date and been honest in my information.
More than this I have been in regular and honest contact with the customer. If you wish to villify please take this elsewhere. I am trying to be constructive and assist people who have genuine concerns. I would love to assist you if you have any genuine questions that need answering that cannot be answered with logical and genuine forethought.
I hope that isn't the case and you have actually done the right thing and removed the driver in this incident from your company for good. As has already been stated it is more than enough grounds for instant dismissal.
But then again it's your company and no one can make you sack a member of your staff who took a customers car for a 71mph ride in a 30mph zone.
#184
It sounds to me from the first paragraph that you have told your mechanics that its "very very naughty to drive customers cars like that so don't do it again".
I hope that isn't the case and you have actually done the right thing and removed the driver in this incident from your company for good. As has already been stated it is more than enough grounds for instant dismissal.
But then again it's your company and no one can make you sack a member of your staff who took a customers car for a 71mph ride in a 30mph zone.
I hope that isn't the case and you have actually done the right thing and removed the driver in this incident from your company for good. As has already been stated it is more than enough grounds for instant dismissal.
But then again it's your company and no one can make you sack a member of your staff who took a customers car for a 71mph ride in a 30mph zone.
#185
The plot thickens. Maybe he wasn't on a works road test after all. That'll be the reason he was doing 70+mph - so he wasn't missed at work.
So you have no objection to other people using your car and fuel for their private purposes?
Really?
#186
I know I shouldn't wade in but I find it incredible that a member/members of staff would treat a customer like that.
But as I also pointed out, I think there is something odd about smunns story aswell with another of his threads featuring tampering with his cameras in the car.
But as I also pointed out, I think there is something odd about smunns story aswell with another of his threads featuring tampering with his cameras in the car.
#187
It's also worth pointing out that some of smunns posts on this matter have been jokes regarding the treatment of his own car which I find very strange. I certainly wouldn't be in a joking mood.
#189
Scooby Regular
Joined: Nov 2006
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From: Enginetuner.co.uk Plymouth Dyno Dynamics RR Engine machining and building EcuTek SimTek mapping
it's like being caught with the girlfriend isn't it? I don't suppose a "lunchtime ragging" is going to actually cause the lady any harm, but I certainly wouldn't want the wife finding out about it..
#190
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#193
Never heard the carm before the storm
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#200
Protection against a member of the public reporting your car to the police as being driven erratically and dangerously in a 30mph zone. Would rule you out of any line of inquiry straight away.
Having worked for the fuzz in the past I know this sort of thing happens.
Having worked for the fuzz in the past I know this sort of thing happens.
#201
Well I bet it does happen a lot but as I was on a golf course at the time officer playing in the pi55ing rain playing crap as well did not help.....
#202
As you was working for them, what do you think they might do to him because I think I would like to know and think he would like to know as he will be reading all this........
#203
I took my old Focus RS to a well known RS specialist years ago for a service and waited with the car, as I was in the waiting room I could hear my car start up and idle for a few mins, it then reversed out the garage, I got up thinking it was done and walked into the workshop only to see the owner of the garage in the car giving it a right thrashing up the road, dont forget a lot of performance cars like STi, RS, VXR's etc can reach 70mph in a just over a few seconds from 30-40mph.
Anyway he comes back 10mins later and said that he had to take it out for a thrash as something didn't sound right, in the end it turned out to be a damaged HT lead, I didnt think anything off it, but if I had dropped my car off and went to work etc and I had a dash cam/tracker fitted like the OP and was getting texts to my phone and then watched how my car was driven then I would have been p1ssed too, but lucky enough it was explained to me why it was needed to be taken for a quick blast.
But there are 2 sides to a story, so until the garage owner has investigated and found why the car was needed to be taken upto 70mph, then I guess the only person who knows why is the person who was test driving it at the time.
Anyway he comes back 10mins later and said that he had to take it out for a thrash as something didn't sound right, in the end it turned out to be a damaged HT lead, I didnt think anything off it, but if I had dropped my car off and went to work etc and I had a dash cam/tracker fitted like the OP and was getting texts to my phone and then watched how my car was driven then I would have been p1ssed too, but lucky enough it was explained to me why it was needed to be taken for a quick blast.
But there are 2 sides to a story, so until the garage owner has investigated and found why the car was needed to be taken upto 70mph, then I guess the only person who knows why is the person who was test driving it at the time.
#204
The thing is everyone I am still livid and could easy get up go round there kick f*ck out of him, me being 6ft 4" and build like a brick **** house but is that going to sort it....
Will wait and see what the report comes back then make up my mind want I am going to do.....
Will wait and see what the report comes back then make up my mind want I am going to do.....
#205
Are you bi-polar by any chance? Your mood and attitude to this changes nearly every time you post. Honestly mate, I'm not having a pop at you, but you've clearly not gone to the police yet and logged this, despite everyone and their mother's on here telling you to do it... The owner is doing his bit to find out what happened, you need to do your bit and cover your a$$ so you don't get in the $hit for something your car has done...
Turning around and going 'I'll kick his head in' isn't going to get you anywhere other than court for an ABH charge. Not smart...
Turning around and going 'I'll kick his head in' isn't going to get you anywhere other than court for an ABH charge. Not smart...
#206
just out of interest fella what do you want to happen? do you want compensated somehow? or the mechanic to get fired or at the very least get his *** kicked and a grovelling apology?
#207
The thing is everyone I am still livid and could easy get up go round there kick f*ck out of him, me being 6ft 4" and build like a brick **** house but is that going to sort it....
Will wait and see what the report comes back then make up my mind want I am going to do.....
Will wait and see what the report comes back then make up my mind want I am going to do.....
I am not being funny but do you not think that this 'report' could be just a little biased? I would imagine that the garage owner is doing his best to limit the potential damage to his businesses future.
I really don't see the need for a investigation other than viewing the footage to confirm it was his member of staff and then dealing with it there and then.
I know I am not in full possession of the facts but what more do you need?
#208
Intersting story
And can't see the point in it
Op should of complained in confidence to dealer
Service manager who deals with hassel should if apologised and knocked a bit of the bill eg free oil or filter
Job sorted
Lets face it Subaurs are designed to be driven fast and furious
They 2.5 are going to go pop anyway but not with a simple 70mph blast so one quick test run is NOT GOING To Do Any harm
If my favourite mechanic took my Greenwagon up to 100mph I wouldn't bat an eyelid because
He knows what he is doing as a trained technician
He could identify a potential problem that only a technician could
The car can take a good thrashing
Let's face it
We all take cars for demos a d give them a good thrashing as they are designed to last
Seems to me a witch hunt against a garage that had a good reputations and is now in all serious ****
Lets think about the technician
Just doing the job and has probably done it dozens of times to make sure the car is ok
How would you like to loose your job ? Maybe house /family
I'm sure he knew what he was doing as he is a professional not a valetter
Subaurs are designed to be flogged and 70 isn't even half the performance Availabke
So I can't see any problem woth a garage doing the job and it shouLd of been dealt woth in probate not let onto social media
And can't see the point in it
Op should of complained in confidence to dealer
Service manager who deals with hassel should if apologised and knocked a bit of the bill eg free oil or filter
Job sorted
Lets face it Subaurs are designed to be driven fast and furious
They 2.5 are going to go pop anyway but not with a simple 70mph blast so one quick test run is NOT GOING To Do Any harm
If my favourite mechanic took my Greenwagon up to 100mph I wouldn't bat an eyelid because
He knows what he is doing as a trained technician
He could identify a potential problem that only a technician could
The car can take a good thrashing
Let's face it
We all take cars for demos a d give them a good thrashing as they are designed to last
Seems to me a witch hunt against a garage that had a good reputations and is now in all serious ****
Lets think about the technician
Just doing the job and has probably done it dozens of times to make sure the car is ok
How would you like to loose your job ? Maybe house /family
I'm sure he knew what he was doing as he is a professional not a valetter
Subaurs are designed to be flogged and 70 isn't even half the performance Availabke
So I can't see any problem woth a garage doing the job and it shouLd of been dealt woth in probate not let onto social media
#209
Intersting story
And can't see the point in it
Op should of complained in confidence to dealer
Service manager who deals with hassel should if apologised and knocked a bit of the bill eg free oil or filter
Job sorted
Lets face it Subaurs are designed to be driven fast and furious
They 2.5 are going to go pop anyway but not with a simple 70mph blast so one quick test run is NOT GOING To Do Any harm
If my favourite mechanic took my Greenwagon up to 100mph I wouldn't bat an eyelid because
He knows what he is doing as a trained technician
He could identify a potential problem that only a technician could
The car can take a good thrashing
Let's face it
We all take cars for demos a d give them a good thrashing as they are designed to last
Seems to me a witch hunt against a garage that had a good reputations and is now in all serious ****
Lets think about the technician
Just doing the job and has probably done it dozens of times to make sure the car is ok
How would you like to loose your job ? Maybe house /family
I'm sure he knew what he was doing as he is a professional not a valetter
Subaurs are designed to be flogged and 70 isn't even half the performance Availabke
So I can't see any problem woth a garage doing the job and it shouLd of been dealt woth in probate not let onto social media
And can't see the point in it
Op should of complained in confidence to dealer
Service manager who deals with hassel should if apologised and knocked a bit of the bill eg free oil or filter
Job sorted
Lets face it Subaurs are designed to be driven fast and furious
They 2.5 are going to go pop anyway but not with a simple 70mph blast so one quick test run is NOT GOING To Do Any harm
If my favourite mechanic took my Greenwagon up to 100mph I wouldn't bat an eyelid because
He knows what he is doing as a trained technician
He could identify a potential problem that only a technician could
The car can take a good thrashing
Let's face it
We all take cars for demos a d give them a good thrashing as they are designed to last
Seems to me a witch hunt against a garage that had a good reputations and is now in all serious ****
Lets think about the technician
Just doing the job and has probably done it dozens of times to make sure the car is ok
How would you like to loose your job ? Maybe house /family
I'm sure he knew what he was doing as he is a professional not a valetter
Subaurs are designed to be flogged and 70 isn't even half the performance Availabke
So I can't see any problem woth a garage doing the job and it shouLd of been dealt woth in probate not let onto social media
Better than that, the police arrive at your door because your car was caught on a fixed camera doing 71 in a 30 but you say "it's ok officer it wasn't me it was a mechanic doing a test drive to find a fault so he's allowed to exceed the limit"
Mind boggles.
Last edited by Raptorman; 16 September 2015 at 07:59 PM.
#210
So you see no problem with a mechanic doing a 70mph test drive in a 30mph zone?
Better than that, the police arrive at your door because your car was caught on a fixed camera doing 71 in a 30 but you say "it's ok officer it wasn't me it was a mechanic doing a test drive to find a fault so he's allowed to exceed the limit"
Mind boggles.
Better than that, the police arrive at your door because your car was caught on a fixed camera doing 71 in a 30 but you say "it's ok officer it wasn't me it was a mechanic doing a test drive to find a fault so he's allowed to exceed the limit"
Mind boggles.
Some of the comments here make me laugh.
"Get him sacked", "call the police".
Is this Scoobynet or the Daily Mail?
The whole thread is making a mountain out of a molehill, and there are more than a few over reactions.