11/10/2016 20:29 David He says no prob ha can look at it no charge from him. Would you mind if you covered abit ofhis travel just to allow a space for you and leave it fair for everyone else
[Gary Ricken]Perfect I'll see you next weekI'll be up first thing David Sound job
19/10/2016 18:08[Gary Ricken]Hi davey car is driving really well still. Ow and again get the stutter going to remove the dump valve and blank it off and do away completely the hks intercooler piping on that side and get custom pipes made phone call already hope bring car in next week and have it done

 

Car came in the 2nd time and a smoke test proved the intercooler pipework leaking heavily at the turbo . Pipework was a terrible fit and had 2 silicone joints poorly sealing . Advised again to replace this pipework . Bob went through the map and car was again driving fine . You test drove the car before taking it away and confirmed no issue. May I add that you had your mechanic Rolly with you on both mapping occasions.

 

Third time the car came in for 8 weeks actually was partially our fault on it being there so long. My father was critically ill and we unfortunately lost him in June. The reason the car came this time was
21 JANUARY 11:41[Gary Ricken]Hi Davey hope al is well Iordered some ohlins coiloversfor the car and lash of whiteline stuff arb 22mm front and rear links etc etc Would you know we're I would get the suspension geometry setting for fast road set up from? Thanks

 

Some set up you have above well worth trip up half the Impreza mapped in Ireland are done through u have to be Rolly is a great friend of mine he's doing mechanics work and local body shop rally builder is doin. Alignment and getting any marks chips on car done as well ready for road for summer it's been locked away since end October for winter

 

You never done the smoke test prior to the first map even though you said this is done on every vehicle prior to mapping you said
You had the intercooler pipes off last when fitting the injectors but then blamed me for the boost leak because you never refitted them properly
I changed the sensor like you asked twice and I removed and blanked the dump valve as you asked and still the car is the same
But hey it’s sti my fault isn’t it
Like I messaged you before I want to be fully refunded for my maps and want all pictures advertising of my vehicle on your social media pages removed ASAP
You kindly returned my vehicle the third time with a smashed front spoiler your failed to mention
Ridicule from you and Bob Rawle instead of sorting a mans car out you made a ***** of
Just to conclude the hks dump valve is the cause of my blown lambdas poor running and no start hestitation and Juddring bucking all over the road ? That’s crazy

 

11 MARCH 17:03[Gary Ricken]Out of hibernation for more mods lol The drive home was nice [��]
David Nice to get back in the seat of yer a while to remember how quick it is
[Gary Ricken]Came home wife said u ok I said ya yUr hands are shaking David Class[Gary Ricken]I ya I was doing 130 up the road lol

 

''My fitter is ****ing around with car siad him sat there 2 weeks of untouched I'm taking car to you Sunday morning Ohlins whiteline bits etc how would you feel if I arrived on up this weekend my brother siad he follow me up'

 

Not going too bad for such shabby work all around . Over the 8 weeks we fitted every part available from whiteline to your car and Ohlins suspension that you supplied.We also made you an intercooler pipe to solve the ill fitting leaking pipes.

 

On Bobs next visit he kindly plugged in to investigate a cold starting issue / he concluded there was an issue with the sensor/ wiring/ or the ecu could be damaged if an incorrect sensor had been fitted . You were informed of this and unfortunately we hadn't a sensor in stock to suit your vehicle ,nor where there any available in the Uk .

 

You collected the vehicle and were taking it to your mechanic to check it out and you were sourcing the sensor. You fitted a sensor and were still having issues. You emailed Bob and he gave you a test Plan . Your mechanic has been working at it and can't find the issue / and then you demanded myself and Bob travel Cork to sort your car out which for us is impossible to do.We offered to check to car out FOC at our yard when Bob is here this coming week which you refused .You then demanded a full refund .
We won't comment any further on threads like this but wish you all the best on finding the issue .

 

Kindly tell my Rawle you have his money for the second map bob said he never charged me but you did looks like mr Rawle is unaware your charging for tweaks he’s not expecting to be paid for

 

You let it sat for 8 weeks already known the sensor wasn’t working and handed it back exactly the same led me down the garden path with a lot of nonsense when it was map related all along
Why didn’t you fix or investigate the issues over the course of 8 weeks it was there?
Why would I take my vehicle to you again when it was there 3 times and issues not rectified
I requested bob come and see me and I’d drive him to you seems fair
After I paid 550 for map one 250 for map too drive it up a 3rd time left it and collect it a 4th time 1400 miles four days off work and two lambdas 842 euro
Was I out of line asking for you guys to come to me I don’t think I was
Garyricken@rocketnail.com is my PayPal kindly do the right thing and reimburse the monies for the map and I can go and get my vehicle repaired by someone who is professional and trustworthy

 

How can a blown lambda sensor not affect drivability are you even listening to yourself
Like Bob Rawle your blaming me incredible nothing less than I expected
Your then saying it drove perfect but in another statement you said the dump valve was could be causing the stuttering which is it davey was it driving perfect after the map or was it stuttering your contradicting yourself

 

We also never have attempted to remap 20 cars over a 2 day period , absolute nonsense. We do have a good team here consisting of 2 mechanics / and auto spark and Master technician and combined with Bobs expertise we have very few issues .
We have done 9 previously over the 2 days which included working late into the night both nights to solve issues with bad preparation form the customers own mechanics or sometimes no preparation at all .
Bob is paid directly for all mapping and is in charge of his own affairs when visiting .
Again we wish you all he best in solving your cars issues Gary but forums and posts like this will never solve it.
We are sorry to have to post your messages but you have attempted to blacken us as con artists when we are infact a very hard working team.

 

Your messages do nothing but reiterate what I’m saying
State of the art my **** you don’t even have a toilet in the place
This place is the perfect place to air grievances when you. And bob graball left me in the crap high and dry with huge financial hit and a car you washed your hands with and walked away from
How many messages have I if you saying it had nothing to do with you even though you were paid directly is down right disgraceful
You tried to say I fitted the incorrect lambda sensor and blew the ecu
Your contradicting yourself on here
It’s plain for a to see
Can you answer the questions
Why wasn’t a smoke test done first map
Was the car stuttering or driving perfect after map
If it was perfect why did u insist on d valve removal
Why wasn’t issues investigated over an 8 week period
Did it take 40 cranks for my car to start on 3 collection point
Was it still running terribly
Did u damage my splitter
Did you pay bob for 2nd map
Why didn’t you organize a trip to rectify the issues in cork after all I been with you 4 times for same faults
Why did you say a blown front lambda doesn’t affect driveability
Are these the same faults I’m describing wrong with my car since July 16
Have you any intention of doing the right thing and refunding me with an apology

 

Doesnt sound like you be getting anything.

Shocking way to leave any car.

Plenty of big power cars running BOV.

Would be hard to fit injectors with boost pipes in way so must have been last to touch em.

The phrase too many cooks comes to mind.

Feel bad for owner as pretty sure for the 800 quid he is out of pocket he wouldnt be far off an ecu with own wideband.

I also like how its a case of we hope you get it sorted and not we will sort it as it should be

Garage should take the car fix fault properly document this and pretty sure if a genuine issue owner be happy to pay to fix a fried ecu from wrong sensor.....

My moneys on the map tho ...

 

Also the whole lamda cooking the ecu thing.

Was that a joke.

Has this ever actually happened.

Is it even possible tonfit wrong one without soldering it lololll

 

Can you actually believe what he is saying
Ca. You actually believe the way bob handled it too
It’s disgusting from top to bottom
And it’s blatant obvious it’s the map

 

2 sides to every story

 

Is it?

 

Couldn’t possibly be
Perhaps it’s the airfreshioner I hung from the interior mirror

 

Aren't you running a syvecs? I.e. Full wideband control? If wrong lambda was fitted then the ecu wouldn't work it or get a reading from it, only a ntk wideband is recommended for a syvecs.
In all honesty with the messages and posts, it don't look good.
From a business point of view, the business should be saying they will take the car and not give it back until its fixed and if it turns out to be non related to them then you pay, if related to their work or map then Foc and put it to bed.
A business is only made in how the rectify a problem.
But I understand the part on airing your problems on here which never really gets on the garages/mappers side of good books but if you have felt you've ran out of options then that's understandable too.
The tuner/garage needs to redeem themselves imo with a reasonable outcome to rectify imo.

 

Standard Jdm ecu
I did say when the car went up a third time if it needed anything included an aftermarket ecu I’ll buy it and have it fixed once and for all
I stated in previous threads I just want my car fixed
I’m not prepared for anymore financial cost to myself they are a round trip of 500 miles
A days traveling each way and time off work being self employed I can’t do it

 

The problem is when your charging large amounts of money people expect a high level of service. If it was a low amount most people would just move on and try another mapper etc.

 

but if its not the map then changing mappers won't help and will just lead to more people to try and blame when it doesn't run right again ,, to me its seems like a car related problem rather than the mapping but everyone will have a opinion of what they think it is

I could be called a bob rawle fan boy but after he has mapped endless amounts of mine and my friends and members of my clubs Subarus with me in the driving seat (got to be at least 50 by now lol) without any problems over the last 10-15 years then iv got no reason not to be a fan of his work ,

I do all my own car work so only person to blame is myself if anything goes wrong and when it has its always been down to the car and not mapping

 

unless i missed something did he map it with leaking intercooler pipework?

 

Yes thats a good point, i wasn't referring to necessarily Bob just a general comment. Personally even after reading this thread. I would still use Bob. Too many good reviews I've heard of him. Depends on his prices thats what would put me off.

I was planning on using Duncan, but then heard a few bad reviews about amount of cars he maps in a day, and noticed large amount of people selling ecu's mapped my him. Plus a few people blaming his maps for engine going bang, all this is speculation may i add, and just put me off. I have no idea if correct or not.

But i will keep searching for a decent mapper.

 

Interesting that Gary has a completely different recollection of events to myself.

Car mapped at Murray Motorsport in July 2016 on 95 ron as he lives in Northern Ireland, made about 370 bhp if I recall. At the end of the mapping session the front lambda failed But the car was NOT limping and was fully and completely mapped

Subsequently Gary contacted to advise that he was experiencing some slight hesitation between 2400 and 2800 rom, this is a sensitive VE area on some engines and recognising this, and that his driving style would be unique to him (when the car was mapped it was driven by Davey at MM) I offered to check and adjust FREE OF CHARGE at my next MM visit which was in October 2016. I recommended that he personally drive on that occasion to demonstrate and allow me to correct anything to suit his driving style .. gary didn't do that and MM again drove the car. There was a VE influence identified which was corrected and the car then had no apparent problem.

To emphasise that I did not charge Gary any mapping fee to do this

continued in next post ....

 

It made 432 bhp the first time bob let’s keep on track here and o live down south not up north
I did actually go out in the car the second time with you for a drive
My car had no stutter in it whatsoever before you mapped it
I wants made aware that it would have one as you called it a ve as you can tell from driving it’s quite a jerk kick when I’m partial throttle coming on boost it isn’t suttle in any shape or form

You said the car needed the dump valve removing your reirated this in your emails
You said of the second time the car was running extremely lean and you can actually map a car with a boost leak and not know? Interesting
I paid davey 250 for the second map if he has not paid you he’s robbing you that’s for you to take up with him
My car is horrendous it takes 40 cranks to fire it’s running mega Rich and will hardly drive been like this since you mapped it
And you want nothing to do with it shameful

 

To continue

Subsequent to the October visit Gary was reporting starting issues and the car was left with MM so I could look into that for him, I am not certain of the exact date as it was not something scheduled the car was there on arrival, he was not just to say. I checked it for cold, warm and hot start and could find no problem at all the car behaving as it should, I did again comment on the apparent lack of activity from the front lambda

In June this year gary contacted me again to say that he seemed to be having a "stutter" issue with the car, he also commented that his HKS SQV was due to be finally removed, now that recommendation was made by me at the outset as they are known to cause drivability issues

He then contacted to say that the car was struggling to start as he was taking it to get the BOV removed. Several emails were exchanged and it seemed that somehow the car had put itself into limp mode which would cause issues of course.

15th July he contacted to say he had the car, he stated it was driving well with no stuttering and pulling well .. seemed he was happy even continuing the email exchange to discuss next steps on an uprated engine and asking advice

the next day he contacted again to say the car was not running very well, "chugging" and stopping and starting, after a further exchange of question and answer Gary and his mechanic found that the 4 bar map sensor was not seated correctly and was actually causing aa leak which made it mis read. That was communicated on the 3rd September. From that point it appeared the problem was resolved.

So far I cant relate the above to his opening posts ..

Then on 4th November he emailed asking for advice because his cooling fans were not cutting in and out, he had just has Mishimoto radiators fitted .. I advised the two obvious possibilities ... system not bled out properly and to check that the fans were plugged in ! The radiator email exchange continued until the 6th september

he advised on the 6th september that the front lambda was again not reading as checked with his mechanics "Snap On Tool" .. now the JDM ecu takes some time to start using closed loop control compared to a European ecu and my response was that a they should monitor and drive the car for up to an hour to see if the system would start working. I indicated that the normal cause would be the lambda control chip not working, thats not a mapping issue, they are normally damaged by cheap after market sensors although I don't think this is the case here

With well over 50 emails changed at all times of the day or week and constant advise given I really cant understand how gary can make the comments he has ..

I could post up the relevant emails concerning all the above but bandwidth would probably be a limit ... lol

I guess if he had got a puncture I would be expected to buy a new tyre ? .. not a serious comment of course