Notices
ScoobyNet General General Subaru Discussion

WARRANTY WARNING!!!!!!!!!!

Thread Tools
 
Search this Thread
 
Old 19 July 2002, 10:34 AM
  #121  
Pavlo
Scooby Regular
 
Pavlo's Avatar
 
Join Date: May 2002
Location: home
Posts: 6,316
Likes: 0
Received 2 Likes on 2 Posts
Post

I think the key words are resulting from

What does this mean? I think they are going to be on thin ice if they dont replace a wiper under warranty if the back box was changed.

Do they have any clauses that allow them to render the whole warrany void? From what I have seen, the T&Cs only allow them to ignore claims on an individual basis. So they may argure that tracking your car will affect everything from that point on, I would like to see what a CC judge has to say.

Paul


[Edited by Pavlo - 7/19/2002 10:37:53 AM]
Old 19 July 2002, 10:34 AM
  #122  
Shark
Scooby Regular
 
Shark's Avatar
 
Join Date: Aug 1999
Posts: 3,539
Likes: 0
Received 0 Likes on 0 Posts
Talking

The PPP may make it corner better too
Old 19 July 2002, 10:35 AM
  #123  
Shark
Scooby Regular
 
Shark's Avatar
 
Join Date: Aug 1999
Posts: 3,539
Likes: 0
Received 0 Likes on 0 Posts
Post

Doh, missed it
Old 19 July 2002, 10:37 AM
  #124  
Dave T-S
Scooby Regular
 
Dave T-S's Avatar
 
Join Date: Aug 2000
Location: Newmarket Suffolk
Posts: 8,897
Likes: 0
Received 4 Likes on 1 Post
Lightbulb


Also would driving round a very large car park
Aha! - so the M25 in the rush hour is excluded also

Sorry, silly five minutes, back to the thread.....
Old 19 July 2002, 10:41 AM
  #125  
Sc00ter
Scooby Newbie
 
Sc00ter's Avatar
 
Join Date: Jul 2002
Posts: 5
Likes: 0
Received 0 Likes on 0 Posts
Lightbulb

That stirred the pudding

When I refer to Track Days being a grey area, it is because Misuse is such a blanket term and could be argued in many cases.

As you rightly say though, I would like to see Subaru (UK) argue that one in court after all the promo's for the new STi's involve track use......

Finally, back to the wording again... Subaru (UK) would have to prove that the Misuse actually caused the warranty claim due to their resulting from statement.

Finally, Finally, what is the state of the WRX's warranty that was used in the sideways driving world record???

Scooter.

Old 19 July 2002, 10:55 AM
  #126  
Neil Smalley
Scooby Senior
 
Neil Smalley's Avatar
 
Join Date: Feb 2000
Posts: 8,204
Likes: 0
Received 0 Likes on 0 Posts
Post

scoobycar60

I would love to have an automuppetise function. But not even the muppets would want him
Old 19 July 2002, 11:25 AM
  #127  
Puff The Magic Wagon!
Moderator
Support Scoobynet!
iTrader: (2)
 
Puff The Magic Wagon!'s Avatar
 
Join Date: May 2000
Location: From far, far away...
Posts: 16,978
Received 15 Likes on 9 Posts
Cool

Whitebait

PPP was this lil lot









Recognise the components?


Old 19 July 2002, 11:26 AM
  #128  
Puff The Magic Wagon!
Moderator
Support Scoobynet!
iTrader: (2)
 
Puff The Magic Wagon!'s Avatar
 
Join Date: May 2000
Location: From far, far away...
Posts: 16,978
Received 15 Likes on 9 Posts
Cool

So the question is that fitting a PPP (but not by a dealer), would that invalidate your warranty?

Old 19 July 2002, 11:51 AM
  #129  
SimonEvoExtreme
Scooby Regular
 
SimonEvoExtreme's Avatar
 
Join Date: Mar 2002
Posts: 101
Likes: 0
Received 0 Likes on 0 Posts
Post

If it is a proper PPP, they cannot insist on it being fitted by a dealer, whatever they might try to tell you. Not only is there UK case law (as mentioned above) but also EU statute. This was brought in at the same time as the EU were looking into pricing differences between different EU countries.

I believe that in certain states in the US, the law goes even further whereby if you fit non OEM parts that have been made to the same spec as the OEM part, then the manufacturer is liable for warranty claims on that item!! The thinking there was that if somebody made an exact copy of an OEM part but the design was faulty, why should they be penalised for that poor design!

Only in the US.........
Old 19 July 2002, 07:39 PM
  #130  
pslewis
Scooby Regular
 
pslewis's Avatar
 
Join Date: Jun 2000
Location: Old Codgers Home
Posts: 32,398
Likes: 0
Received 1 Like on 1 Post
Exclamation

On the contrary to nearly everything that has been said - Subaru or IM do NOT have to prove a thing, do they now?? They say NO warranty - you say ITS UNFAIR we are going to court. You pay for the action, they defend it - by asking one simple question, "Have you ever used your car on a race track?" EEEErm, 'Yes' you say, 'But its just a private piece of tarmac, just like Tescos car park, ok - I was doing 145mph and cornering faster than greyhound on heat, but its just normal driving!!!!'

The 85 year old judge looks at you, at the video footage of a typical trackday, back at you in your Subaru555 T-Shirt AND LAUGHS HIS BL00DY WIG OFF!!!

Pete
Old 19 July 2002, 08:02 PM
  #131  
chrisp
Scooby Regular
 
chrisp's Avatar
 
Join Date: Nov 1999
Location: In wrxshire
Posts: 6,725
Likes: 0
Received 0 Likes on 0 Posts
Post

Pete do you have a proper OEM Subaru towbar fitted and was it fitted by a Subaru dealer?
Old 19 July 2002, 08:08 PM
  #132  
chrisp
Scooby Regular
 
chrisp's Avatar
 
Join Date: Nov 1999
Location: In wrxshire
Posts: 6,725
Likes: 0
Received 0 Likes on 0 Posts
Wink

Its okay I have found a towbar thread and yes you brought a Subaru one (very good) but naughty naughty you fitted it yourself

http://www.scoobynet.co.uk/bbs/thread.asp?ThreadID=7769
Old 19 July 2002, 08:31 PM
  #133  
chrisp
Scooby Regular
 
chrisp's Avatar
 
Join Date: Nov 1999
Location: In wrxshire
Posts: 6,725
Likes: 0
Received 0 Likes on 0 Posts
Post



I have one of those centres in my garage standard fit on my grey import , now replaced with a TSL straight through one.

Old 19 July 2002, 09:22 PM
  #134  
Topjimo
Scooby Regular
 
Topjimo's Avatar
 
Join Date: Oct 1999
Posts: 376
Likes: 0
Received 0 Likes on 0 Posts
Post

Having read all of your stuff, I would be willing to stick £50 in a kitty for taking IM to court over this one, and I'm sure that all the people that run track days would back us. So all we need is a few more 50 quids and some exspert witneses It's time that we tought IM the meaning of consumer power, no one like the grady tos**rs in anycase.

It is ture that IM were there at dono with a didgi cam, and I have been told that lots of people were told about it.

Just looks like you will have to remove reg plates infuture.

Oh and PPP, 2k for that lot, wee and take, imho

and IM were only taking pictures of cars on track. nuf said

I agree with the "If I was (and have been) sold a car by IM, with 261bhp then I should be able to use all of the performance that I have paid for, it's mine, I brought it, they sold it to me"

[Edited by Topjimo - 7/19/2002 10:07:07 PM]
Old 19 July 2002, 10:09 PM
  #135  
Dave T-S
Scooby Regular
 
Dave T-S's Avatar
 
Join Date: Aug 2000
Location: Newmarket Suffolk
Posts: 8,897
Likes: 0
Received 4 Likes on 1 Post
Angry

Try reading all of this thread, then imagine yourself as a Subaru UK employee. What do you think? A bunch of people that appear to want to modify their cars, take them on track, then expect the manufacturer to pick up the tab when something breaks, when it says clearly in the warranty/service booklet it is excluded - hmmm.....

And can we expect that everyone in future that has a warranty voided will voluntarily tell the next owner this fact when they sell the car if it is theoretically still in the warranty period - hmmm.....

All that will ultimately happen here is that the warranties will be tightened up even more so there are less loopholes, so the majority will suffer at the hands of the minority who seek to bend the rules, as usual

Modify your car, take it on track, but if it comes to it stand up and take the consequences[img]images/smilies/mad.gif[/img]

[Edited by Dave T-S - 7/19/2002 10:11:34 PM]
Old 19 July 2002, 10:13 PM
  #136  
Floyd
Scooby Regular
iTrader: (9)
 
Floyd's Avatar
 
Join Date: Apr 2000
Posts: 5,470
Received 9 Likes on 5 Posts
Question

Sorry, have I missed something? Is the conclusion that track driving with mods/without mods invalidates your warranty OR just mods.

I didn't see anything to suggest std cars on track would be voided.

BTW does anyone tell their dealer, without prompting from them, that they do track the car when they want warranty work?

Oh and PSLewis, do you wind your dealer up just before you ask him to fix your car, as you can't seem to help yourself can you?
Old 19 July 2002, 10:53 PM
  #137  
Topjimo
Scooby Regular
 
Topjimo's Avatar
 
Join Date: Oct 1999
Posts: 376
Likes: 0
Received 0 Likes on 0 Posts
Post

Dave- I never said about mods, and IMHO they invalidate your warrenty full stop, always have done always will do, thats why you should buy PPP.

What I said was that I know (fact) that there were people at dono taking pictures of cars that were on the track, no pictures of parked cars, just cars on track (fact)so anyone who has been spotted on track at dono, with the reg plate on there car will have shot their warrenty.

I dissagree with this,

1- as I have been taken on 4 track days by a Subaru dealer, in there cars and cars that they have sold me, inc sti 7 day

2- What about prodrive live? where you can use your own car?

3- If the car can't with stand it's own performance then IM and Fuji Hevery Ind, should stop cutting corners when they build them right to start with, (alittle off the point oups) or shorten there service intervals, al=la mitusbishi

4- I know a chap who trashed a P1 on the moterway buy holding it flat out an it just died, an a rebild was done under warrenty. IMHO on track or road it just depends on how you drive.


Old 19 July 2002, 11:03 PM
  #138  
Lunchie
Scooby Regular
 
Lunchie's Avatar
 
Join Date: Feb 2001
Location: Surrey
Posts: 377
Likes: 0
Received 0 Likes on 0 Posts
Post

I went on one of the STi7 track days recently, and one of the dealers STi7's was proudly going round telling the potential buyers that his car (i.e the dealerships) was fully decatted, but he'd had to put the cats back on for the day cos Subaru were present.... makes you think....

Lunchie
Old 20 July 2002, 08:24 AM
  #139  
Dave T-S
Scooby Regular
 
Dave T-S's Avatar
 
Join Date: Aug 2000
Location: Newmarket Suffolk
Posts: 8,897
Likes: 0
Received 4 Likes on 1 Post
Exclamation

Topjimo

I wasn't replying to you or anybody in particular, but the thread in general

I did mention Prodrive Live earlier in the thread (and suspect as a result of this you will not be allowed to take your own car on track at Prodrive Live in future ).

I agree, as also said earlier, that there are grey areas here - but suspect the more it is pushed, the more it will go against owners - see Prodrive Live comment in previous paragraph.

[Edited by Dave T-S - 7/20/2002 8:46:57 AM]
Old 20 July 2002, 11:32 AM
  #140  
Dave T-S
Scooby Regular
 
Dave T-S's Avatar
 
Join Date: Aug 2000
Location: Newmarket Suffolk
Posts: 8,897
Likes: 0
Received 4 Likes on 1 Post
Exclamation

Having given this further thought, there has been much speculation here, some of it wild in true Scoobynet fashion, but as far as I can see nobody has suggested asking IM for an official comment on the subject.

I am on speaking terms with Ed Swatman, the Chief Executive Officer of IM, anybody want me to volunteer to write to him and ask for an official comment?
Old 20 July 2002, 11:37 AM
  #141  
Neil Smalley
Scooby Senior
 
Neil Smalley's Avatar
 
Join Date: Feb 2000
Posts: 8,204
Likes: 0
Received 0 Likes on 0 Posts
Talking

Dave

I went to the SIDC, as they are supposed to represent subaru drivers in the UK. They should also have more clout than people phoning up by themselves.

http://forums.sidc.co.uk/messageview...&threadid=1764

I also suggested this back on page 4, but it got lost in all the speculation.

Maybe the SIDC could make an official request for clarification?
(I've posted something saying this on the SIDC forum)
Go ahead and ask, as yet no one from the SIDC has responded to my request, although they do have day jobs so i'm patient..
Old 20 July 2002, 12:40 PM
  #142  
Dave T-S
Scooby Regular
 
Dave T-S's Avatar
 
Join Date: Aug 2000
Location: Newmarket Suffolk
Posts: 8,897
Likes: 0
Received 4 Likes on 1 Post
Exclamation

Neil
I wasn't 100% sure from memory if the point had been raised, and couldn't be arsed to go back and check - I knew someone would tell me if I was wrong I also haven't read the SIDC forums lately so didn't know it was raised with them.

I would never phone with a question like this anyway, but put it in writing, and I am quite well known to Mr Swatman

I am not sure you could term the SIDC as representing Subaru owners though......it's a club for owners (and a good one), not necessarily an official body speaking on our behalf.

I do not want to tread on the SIDC's toes if they are going to pursue the issue - I just think it would be logical it was raised with IM by *someone*.

[Edited by Dave T-S - 7/20/2002 12:44:48 PM]
Old 20 July 2002, 01:11 PM
  #143  
pslewis
Scooby Regular
 
pslewis's Avatar
 
Join Date: Jun 2000
Location: Old Codgers Home
Posts: 32,398
Likes: 0
Received 1 Like on 1 Post
Post

And the reply from IM will be along the lines of:-

'Whilst we appreciate that the Impreza is a car developed and designed to produce a lot of power and is capable of being driven around a race track at speed. The design should, and does, satisfy this requirement of a minority of owners. HOWEVER, the Warranty is there to cover the use of the car as sold to the general public, the majority of whom have very little desire to stress their vehicles in such a way. Whilst IM is sympathetic to the needs of the minority - we have a duty to keep costs down for the majority, therefore IM will consider each case on its merits, as now'

No need to write now is there??

I dont know - I have to snap most of you back to reality now and again dont I?? All donations to the 'Lewis Wooden Spoon Appeal' thank you

Pete

[Edited by pslewis - 7/20/2002 1:14:18 PM]
Old 20 July 2002, 01:47 PM
  #144  
Neil Smalley
Scooby Senior
 
Neil Smalley's Avatar
 
Join Date: Feb 2000
Posts: 8,204
Likes: 0
Received 0 Likes on 0 Posts
Talking

Dave

IMHO you can never have too many people writing in...
Do it anyway.

Pete
Old 20 July 2002, 03:05 PM
  #145  
Pete Croney
Scooby Regular
 
Pete Croney's Avatar
 
Join Date: Oct 1998
Location: Scoobysport, Basildon, UK
Posts: 4,300
Likes: 0
Received 0 Likes on 0 Posts
Post

I have spoken to many people in Subaru UK, over many years, about this.

The answer is always the same, they will treat each case on its merits.

I have had warranty work done on every Impreza I have owned (except the RA) and never had a problem. All have been modified, all have been on track. Then again, if I had something fail that was direct result of a modification I had made, or something like the brakes going because I had just done 100 laps of Brands, I wouldn't expect a dealer to fix it.

Scooby Jon's car is extensively modified. More so than mine. I think its this that would be the reason for rejecting the claim.
Old 20 July 2002, 03:23 PM
  #146  
Neil Smalley
Scooby Senior
 
Neil Smalley's Avatar
 
Join Date: Feb 2000
Posts: 8,204
Likes: 0
Received 0 Likes on 0 Posts
Post

Pete

Is there a pre determined 'checklist' or points system that allows consistant decisons to be made. Or is it down to the sob story the customer/dealer says and whether the guy on the end of the phone has had a rough night, the day before?

Each on its merits is ok, but there should be some way of ensuring consistancy..
Old 20 July 2002, 03:27 PM
  #147  
Ed Lees
Scooby Newbie
 
Ed Lees's Avatar
 
Join Date: Apr 2002
Posts: 11
Likes: 0
Received 0 Likes on 0 Posts
Post

Yeehhhh, lets all go out & buy parallel imports, modify them,
& STILL have a void warranty!!!!!!!!!!!!!!
What planet are some of you lot on??
Old 20 July 2002, 03:51 PM
  #148  
chrisp
Scooby Regular
 
chrisp's Avatar
 
Join Date: Nov 1999
Location: In wrxshire
Posts: 6,725
Likes: 0
Received 0 Likes on 0 Posts
Question

Does this also mean that dealers can no longer deal with cars with void warranties ?. If you went a brought an MY01 off a Subaru dealer surely they would have to tell you the warranty is void. This tends to suggest that the dealer wont buy or take this car in part ex to aviod this problem ?.

I own a grey import but have told loads of newbies on here that a UK car is a safer option mainly due to solid gold warranties and dealer backup if needed. From now on I must remember to add, check it hasnt been modified and that its warranty is still honoured.

This "it will be dealt with on a case by case basis" sounds scarey to me what if they turn your claim down becuase you have decatted the exhaust and you have an resulting engine claim but will they just void the rest of your warranty completely ?.

So many questions I guess I am glad I dont have a warranty to worry about .

Cheers

ChrisP
Old 22 July 2002, 01:22 PM
  #149  
Topjimo
Scooby Regular
 
Topjimo's Avatar
 
Join Date: Oct 1999
Posts: 376
Likes: 0
Received 0 Likes on 0 Posts
Post

I have even more bad news!

All Subarus that are build in or after my02, have a new part to the engine managment, that basicly monitors the emissions, any variation in the emissions is dated and loged in the ecu!

this means that a dealer can now tell if you have added any mod's or fiddled with your engine, as that will change the emission out put, so again eh-vola, bye bye warrenty.

Who said technology was a good thing.

james
(the poor spelling chap with the old blue bus)
Old 22 July 2002, 01:38 PM
  #150  
mutant_matt
Scooby Regular
 
mutant_matt's Avatar
 
Join Date: Sep 2000
Location: London
Posts: 7,039
Likes: 0
Received 0 Likes on 0 Posts
Talking

Topjimo,

Where did you get that from? This has been discussed before and the consus was that this is extremely unlikely (IIRC).

I guess once EcuTek have got their MY01> programming sorted, we may know for sure.....

Matt


Quick Reply: WARRANTY WARNING!!!!!!!!!!



All times are GMT +1. The time now is 09:22 AM.