Also, if you online ordered it then the payment has already gone through so the final price is thus agreed in that respect. Give em hell

 

Nimbus they do not have to honour this if they have not charged you which they should not do until the goods are despatched. If they have then thats pretty naughty ! I work for one of the biggest IT resellers in the UK and have done for 11 years and have some experience of this type of thing. If they spot the mistake before shipping they can claim its an error and do not have to enter into a contract with you by accpeting the order by taking payment from you or shiping the goods to you. If they have charged you a higher price after you have confirmation of the lower price then thats thier loss. I can't recall the rights of the seller to regain the cost and am sure they cannot as you to return the goods.

I'll also help you out by telling you that the UK distributor we buy from has 84 of those cards sitting in stock right now at 9:45PM.

Feel free to contact me for more help. My work email address is allan.bayman@eu.mwhse.com


AllanB

 

As mentioned it's all about whether they agree to the price.

In effect you offered to buy the product for £24.99.

If they accept payment at that price, then they have entered into the contract of sale (but there is some debate over whether the CC transaction company debiting your card constitues actually taking payment). But there isn't anything wrong in them deciding there has been a mistake and backing out. However, I am pretty sure this doesn't include just making up a price of their choosing and charging you, it's not the deal you offered them.

So it follows, they should have contacted you, and said they made a mistake, but "would you like it at this new, still competitive price" or whatever.

Interested to see the results.

Paul

 

Alan, Paul,

Thanks for your comments. I know that, possibly, because the goods have not yet been despatched that they are probably in the rights to withdraw their "offer" to sell at the agreed price. However, what winds me up the most is that they called me to say that the card was discontinued, rather than admit to the error of their pricing. So, if happen to go to their store and see the card for sale then they will have no excuse.

I've sent them an e-mail and will probably go to their shop at lunch time. By coincidence they are in the same town that I work...

 

Sent an e-mail to the store last night. No response yet. Have also e-mailed the local Trading Standards office...

 

How can you get annoyed at something you knew was a mistake?

Good try if you can get it, but FFS, if you get rumbled stop moaning..LOL....

Some people...

 

What i'm more annoyed about is that Nimbus did'nt tell us about the bargain until after it was removed

 

Nimbus, legally you are knackered as they will say that any sane person would realise the price was way too low.

As said, they can also withdraw their offer.

I would still persevere with it though. Dont hold your breath with trading standards - pretty useless IMHO.

 

Diablo,

I'm not annoyed because they made a mistake. Just the way they are trying to worm out of it by lying that the item is discontinued. Now, if they had said "I'm sorry sir, it would seem that the product was priced incorrectly" then it may have been different.

Anyway, if it doesn't work out then I've not lost anything. To be honest, since I'm not really that bothered about it (it's been about 2 months since I last used my home PC) I'm not going to worry if nothing comes of it. In fact it's because I'm not that bothered that I'm pursing it Looking at it as more a bit of fun

 

Neil,

What I was going to do was by 50 of them and then sell them on for £100

 

This situation has recently had a test case in court. Assuming the company in question is in the UK, the precedent stands.

I'll have to dig it out, it was in one of this months computer mags.

But basically, if they sent you an order confirmation with the incorrect price listed, that is a legally binding contract. I can't remember the legal jargon though.

I'll go dig it out.

Cheers

Ian

 

Ian,

Thanks. Yes, it's a UK company. I have the order confirmation stating the price. If you can send me anything it would be great.

Cheers

 

Just had an interesting e-mail reply from Trading Standards .

I think another call/e-mail to the retailer is in order

 

Hey keep us up to date, don't hide it!

 

nimbus,

you should have told us so we could all have got in on the deal.. They wriggle like mad when there's only a few people but many means they get a lot of bad press if they refuse to honour.... remember us the next time!

 

Latest update.

E-mail received from retailer saying that the did not mean to say that the card was no longer being manufactured, only that they are no longer able to source it from their suppliers.

Will keep you posted.

 

YHM (to SN account, image attached)

Cheers

Ian

 

Ian,

Thanks for the mail. Interesting reading....

 

Just received my credit card statment. They have deducted the amount from my card!!!!

 

What amount ? £24.95 or £249.59 ?

 

£24.95 + vat and postage...

 

Surely thats goood ? Inidicates sale is going through at the advertised price ?

 

Hope so. Amount was deducted yesterday. I've sent another e-mail to them today stating that my case is now very strong and for them to "do the right thing"

 

lol

hope it works out for you !

About six months ago I was told that the Orange web site had mistakenly priced the Sony Z7e phone for £99 (should have been £199) so I ordered one online.

The next day I went online at work to show a friend and the price had been corrected so I was unsure what was going to happen but a couple of days later the phone turned up and I only got charged £99