ScoobyNet Moderator Conference This Weekend - Your Input Welcome!
#91
Thrust
Thanks for your constructive post...
Regarding the legal side.
ScoobyNet is threatened with sensible legal action regularly.. maybe once a month or more. (at least 4 times a month from people simply trying it on)
Maybe 20% of them go further, and few go to court (2 in the last couple of years)..
We have never been successfully sued, and just about the only reason for this is that we have been able to show a long standing history of due diligence and quick response to requests from disgruntled companies.
It is one of those infortunate facts of life.
If you saw what actually goes into action once these things raise their heads, and the way we deal with the companies in question, I promise you, you would not be thinking we were spineless.
An enormous proportion of legal threats are met with a response similar to "ram it" as they are just not justified. But some actually legally ARE justified, and we will not allow things to be posted on scoobynet that are illegal, or legally questionable, it's simply not moral or correct to do so.
It is this standpoint that has protected us over the years, and I'm sure you would rather than than have the board closed down within 6 months and shaun and I lose our homes! (actually some may not!! )
Hope that clears it up?
Cheers
Simon
Thanks for your constructive post...
Regarding the legal side.
ScoobyNet is threatened with sensible legal action regularly.. maybe once a month or more. (at least 4 times a month from people simply trying it on)
Maybe 20% of them go further, and few go to court (2 in the last couple of years)..
We have never been successfully sued, and just about the only reason for this is that we have been able to show a long standing history of due diligence and quick response to requests from disgruntled companies.
It is one of those infortunate facts of life.
If you saw what actually goes into action once these things raise their heads, and the way we deal with the companies in question, I promise you, you would not be thinking we were spineless.
An enormous proportion of legal threats are met with a response similar to "ram it" as they are just not justified. But some actually legally ARE justified, and we will not allow things to be posted on scoobynet that are illegal, or legally questionable, it's simply not moral or correct to do so.
It is this standpoint that has protected us over the years, and I'm sure you would rather than than have the board closed down within 6 months and shaun and I lose our homes! (actually some may not!! )
Hope that clears it up?
Cheers
Simon
#93
Scooby Regular
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Dear Webby & mods,
TBH I have no complaints at all, I have been here for just over a year and its a fantastic run and well looked after place
As you all know I have had a few run ins with the powers that be but its in the past and frankly forgotten about.
I have met some great people muppets and non muppets, only last night I sat in a pub with about 10+ SN people all from different backgrounds and professions and had a top night.
SN has a second to none community feel, although 99.9% of my posts have been in the hutch, its still a great place as a whole.
Keep up the great and thankless (til now ) task
Charlie
TBH I have no complaints at all, I have been here for just over a year and its a fantastic run and well looked after place
As you all know I have had a few run ins with the powers that be but its in the past and frankly forgotten about.
I have met some great people muppets and non muppets, only last night I sat in a pub with about 10+ SN people all from different backgrounds and professions and had a top night.
SN has a second to none community feel, although 99.9% of my posts have been in the hutch, its still a great place as a whole.
Keep up the great and thankless (til now ) task
Charlie
#94
Simon,
Thanks for that. Sometime what we don't see is important! If you're telling the mick-takers to 'ram it' you get my vote every time, mate!
Can I please change my constructive criticism to: "Tell us more about what's going on behind the scenes!"? It's perfectly reasonable to say: "We've been approached my xxx who are unhappy about thread yyy and we find sufficient grounds in their complaint to remove the thread for at least the time being." I'd also like to see posts like: "We've been approached by zzz about post aaa, threatening us with legal action, and we find no grounds for supporting the complaint. We've told zzz to 'ram it'."
I particularly like the latter idea. I am all for exposing those who prefer to use bully tactics and sheer rudeness instead of reasoned argument
Cheers,
Jeremy
Thanks for that. Sometime what we don't see is important! If you're telling the mick-takers to 'ram it' you get my vote every time, mate!
Can I please change my constructive criticism to: "Tell us more about what's going on behind the scenes!"? It's perfectly reasonable to say: "We've been approached my xxx who are unhappy about thread yyy and we find sufficient grounds in their complaint to remove the thread for at least the time being." I'd also like to see posts like: "We've been approached by zzz about post aaa, threatening us with legal action, and we find no grounds for supporting the complaint. We've told zzz to 'ram it'."
I particularly like the latter idea. I am all for exposing those who prefer to use bully tactics and sheer rudeness instead of reasoned argument
Cheers,
Jeremy
Last edited by ThrustSSC; 09 December 2004 at 10:20 PM. Reason: I forgot to sign it. Ergo, I am a muppet! :)
#95
ROFL.. I love the latter idea.. and whilst my initial reaction was just laughter.. there might actually be mileage in it! I'm sure it would disuade a good number of the pillock element from trying it on.
Regarding the former suggestion.. unfortunately, the situations are usually too sensitive to tell everyone what's happening (which makes it even worse). This is why you will sometimes see a post from the webby saying something like "please don't speculate as to the reason for any thread which may have been deleted".
If we mention company names or even that there is a legal issue, we can sometimes land ourselves in deeper water. We fell foul of this in the first year I was running scoobynet.
It's never easy, but hopefully the majority will understand we're not doing it to be nasty, we're just trying to protect scoobynet and also ourselves.
Cheers
Simon
Regarding the former suggestion.. unfortunately, the situations are usually too sensitive to tell everyone what's happening (which makes it even worse). This is why you will sometimes see a post from the webby saying something like "please don't speculate as to the reason for any thread which may have been deleted".
If we mention company names or even that there is a legal issue, we can sometimes land ourselves in deeper water. We fell foul of this in the first year I was running scoobynet.
It's never easy, but hopefully the majority will understand we're not doing it to be nasty, we're just trying to protect scoobynet and also ourselves.
Cheers
Simon
#96
Originally Posted by webmaster
It's never easy, but hopefully the majority will understand we're not doing it to be nasty, we're just trying to protect scoobynet and also ourselves.
#98
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I also think the mods are doing a great job. No complaints from me on the moderating at all. Keep up the good work.
#99
Thanks again to everyone..
Thank you to those who have simply taken the time to post a thank you / well done whilst not actually wanting anything.
Thank you to those who have made constructive postitive comments
Thank you to those who have made constructive negative comments
We won't be able to cover everything you suggest, but we'll give it a bloody good go.
Keep them coming
Cheers
Simon
Thank you to those who have simply taken the time to post a thank you / well done whilst not actually wanting anything.
Thank you to those who have made constructive postitive comments
Thank you to those who have made constructive negative comments
We won't be able to cover everything you suggest, but we'll give it a bloody good go.
Keep them coming
Cheers
Simon
#101
My biggest complaint is about the Mods removing links to dodgy picture content before I have seen it! :-D
Other than that it is a thankless task and you can't please everyone all the time. I have no complaints about the Mods, but do believe NSR should be kept. In fact about the only forum I go to!
Other than that it is a thankless task and you can't please everyone all the time. I have no complaints about the Mods, but do believe NSR should be kept. In fact about the only forum I go to!
#102
Mostly extremely happy with Scoobynet since joining 3 years or so back.
Only comment to make now is that I think the Moderators should be subject to a community vote. The 3 Mods who generate the highest number of complaints about "high handed" moderation should be put up for community vote to be "De-Modded"
You know who you are !
Only comment to make now is that I think the Moderators should be subject to a community vote. The 3 Mods who generate the highest number of complaints about "high handed" moderation should be put up for community vote to be "De-Modded"
You know who you are !
#103
Scooby Regular
Join Date: Apr 2002
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Only comment to make now is that I think the Moderators should be subject to a community vote. The 3 Mods who generate the highest number of complaints about "high handed" moderation should be put up for community vote to be "De-Modded"
LMAO
#104
Originally Posted by mj
this is a message board, not some tacky,2 bob chav show on ITV.
LMAO
LMAO
True, Very true.
However, One bad apple can spoil the barrel.
Oh - Also those Chav TV shows get Mahoooosive audiences.
Good for Advertising purposes !!
Last edited by jods; 09 December 2004 at 11:33 PM.
#105
Moderator
iTrader: (1)
Umm, not much to comment on really.
Perhaps a little gripe I've had in the past is in threads that require mod intervention.....
The case being threads locking, post deleting, messed about with etc or reporting users with the mod responsible not posting a comment/reason and hiding behind anononimty. When moderation is correct it's all fine, no gripes. But when it is border line or there is no apparent explaination and when questioned there is nothing but a wall of silence it's rather unproductive in terms of getting users to understand the reasoning behind moderation.
Otherwise, good job lads and ladesses - it's thankless....but I'm thanking you!
Other things to do? well...
Perhaps a change in guidelines in Cat thread moderation?
And can someone please do something about that god-awful colour scheme in the Wales Rally GB Forum?
Perhaps a little gripe I've had in the past is in threads that require mod intervention.....
The case being threads locking, post deleting, messed about with etc or reporting users with the mod responsible not posting a comment/reason and hiding behind anononimty. When moderation is correct it's all fine, no gripes. But when it is border line or there is no apparent explaination and when questioned there is nothing but a wall of silence it's rather unproductive in terms of getting users to understand the reasoning behind moderation.
Otherwise, good job lads and ladesses - it's thankless....but I'm thanking you!
Other things to do? well...
Perhaps a change in guidelines in Cat thread moderation?
And can someone please do something about that god-awful colour scheme in the Wales Rally GB Forum?
#106
Scooby Senior
Join Date: Jun 2003
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Great job being done by all the mods, thank you
I have only asked for the assistance of mods once, and I was happy with the out come
I find it hard to believe that you can get sued by somebody off a BBS glad to see that you are safeguarding yourselves. Its a BBS FFS
PS are you having a mods party afterwards? Dont get too pi$$ed LOL
So no mods on Saturday then LOL
I have only asked for the assistance of mods once, and I was happy with the out come
I find it hard to believe that you can get sued by somebody off a BBS glad to see that you are safeguarding yourselves. Its a BBS FFS
PS are you having a mods party afterwards? Dont get too pi$$ed LOL
So no mods on Saturday then LOL
#108
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Join Date: Jul 2003
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I suppose that there was once a time when the muppet forum was the very thing that some members are advocating; i.e. a rubbish bin.
The thing is, the Muppet forum is now one of the richest and most rewarding communities on scoobynet. We have lots of meets, lots of us own subarus, and the majority of us are successful, intelligent people who prefer to interact with each other in a highly specialised form of banter. There is no need to single out any particular part of this BBS for removal just because its output is generally incomprehensible to the rest.
I know that some of us (myself being a culprit) do give mods a slight problem when we stray onto other forums, but, speaking for myself, when I stray I generally try to keep my contributions light-hearted, if a bit trolly; it's all part of the "community" experience.
I love this site, me; I have a scoob, I've met loads of new friends (and made a few enemies, for some reason) and will continue to use and enjoy it as long as the site is being run in the way that it is.
Keep it up.
Bob.
(Not Geoff, Dennis, Bubba or any other nickname I seem to have attracted)
The thing is, the Muppet forum is now one of the richest and most rewarding communities on scoobynet. We have lots of meets, lots of us own subarus, and the majority of us are successful, intelligent people who prefer to interact with each other in a highly specialised form of banter. There is no need to single out any particular part of this BBS for removal just because its output is generally incomprehensible to the rest.
I know that some of us (myself being a culprit) do give mods a slight problem when we stray onto other forums, but, speaking for myself, when I stray I generally try to keep my contributions light-hearted, if a bit trolly; it's all part of the "community" experience.
I love this site, me; I have a scoob, I've met loads of new friends (and made a few enemies, for some reason) and will continue to use and enjoy it as long as the site is being run in the way that it is.
Keep it up.
Bob.
(Not Geoff, Dennis, Bubba or any other nickname I seem to have attracted)
#109
Originally Posted by Andy S.
PS are you having a mods party afterwards? Dont get too pi$$ed LOL
So no mods on Saturday then LOL
So no mods on Saturday then LOL
Not all are going, due to location I will not be, so I will be around to mod the forums.
#111
Thanks again everyone
I notice there have been no posts needing moderating during the night, so thank you to everyone for taking this in the spirit it was intended now
ALi-B
I think you raise a very valid point. Unfortunately there isn't time to post an explanation to everything, so we have the policy forum there for questions if it's important.
I thin what we need to do is put together some kind of commitment that we will always answer. Maybe we'll always answer respectfully asked questions, and we'll simply ignore the agressive demands?
Cheers
Simon
I notice there have been no posts needing moderating during the night, so thank you to everyone for taking this in the spirit it was intended now
ALi-B
I think you raise a very valid point. Unfortunately there isn't time to post an explanation to everything, so we have the policy forum there for questions if it's important.
I thin what we need to do is put together some kind of commitment that we will always answer. Maybe we'll always answer respectfully asked questions, and we'll simply ignore the agressive demands?
Cheers
Simon
#112
Scooby Senior
Join Date: Nov 2001
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Most important thing for Mods to learn;
Don't take it personally.
ps I do know this is easy to say when I'm not on the end of it - but all good customer care is based on this .
pps It's also why I could never be a Mod (that and I'm never likely to be asked)
Don't take it personally.
ps I do know this is easy to say when I'm not on the end of it - but all good customer care is based on this .
pps It's also why I could never be a Mod (that and I'm never likely to be asked)
#113
Scoobynet shouldn't need moderating. Scoobynet should be a close community of scoob enthusiasts running off a cheap old server stuck in someones bedroom. Death to the muppet forums. Death to the advertisers.
Chuck
Old and farty this morning...I remember the days...........
Chuck
Old and farty this morning...I remember the days...........
#114
Originally Posted by Bubba po
The thing is, the Muppet forum is now one of the richest and most rewarding communities on scoobynet. We have lots of meets, lots of us own subarus, and the majority of us are successful, intelligent people who prefer to interact with each other in a highly specialised form of banter. There is no need to single out any particular part of this BBS for removal just because its output is generally incomprehensible to the rest.
I'm in two minds about Scoobynet. On the one hand it's clearly highly successful, and answers the needs of 99% of users 99% of the time. I do feel, however, that there's a somewhat patronising view of said users when it comes to moderation.
Threads are sometimes removed because they offend, but at other times others, which are just as offensive, stay. Persistent troublemakers are allowed to remain, whereas a very clear statement would be made about behaviour if they were simply banned, permanently. Worst of all, there's a wall of silence behind which the moderators sit. In most cases, people will accept a decision if they understand the reasons behind it; silence only creates animosity.
Oh, and the ScoobySport/ScoobyNet thing was disastrous. Probably a great idea commercially, but really, really badly handled.
#115
Old Fart. Watchit!
the moose
Your first paragraph is unfair. Please do not insult other people's views simply because they do not agree with your own.
regarding the rest of your post. Forgive me if I've misread it, but it reads like a sermon rather than a constructive list of items you'd like to be discussed.
Can we keep it constructive please?
Cheers
Simon
the moose
Your first paragraph is unfair. Please do not insult other people's views simply because they do not agree with your own.
regarding the rest of your post. Forgive me if I've misread it, but it reads like a sermon rather than a constructive list of items you'd like to be discussed.
Can we keep it constructive please?
Cheers
Simon
#116
Track Day Organiser
Oh, and the ScoobySport/ScoobyNet thing was disastrous. Probably a great idea commercially, but really, really badly handled.
Moderatoring is a thankless task - Fact
Can it be improved - VERY difficult IMHO
1. Inforce the T&C's strictly to the letter of the Law - Accused of not being flexible.
2. Use a bit of "common sense" - Accused of not following T&C's
Not sure if its possible but if a Thread has been deleted that perhaps the Title Remains [as long as that is not the reason of course] and a Very Brief statement is issued. i.e. Thread removed for pornographic links,etc
This would stop WHY HAS MY THREAD BEEN VAPED THREADS!
Also the RBP it would be great for a response even if it was like the PM's having a this was read at ##.## am/pm so we know that it has been looked at
Hope that was constructive because it was meant so
Keep up the good work and enjoy the weekend, location is being kept secret I assume
#118
Originally Posted by webmaster
Old Fart. Watchit!
the moose
Your first paragraph is unfair. Please do not insult other people's views simply because they do not agree with your own.
regarding the rest of your post. Forgive me if I've misread it, but it reads like a sermon rather than a constructive list of items you'd like to be discussed.
Can we keep it constructive please?
Cheers
Simon
the moose
Your first paragraph is unfair. Please do not insult other people's views simply because they do not agree with your own.
regarding the rest of your post. Forgive me if I've misread it, but it reads like a sermon rather than a constructive list of items you'd like to be discussed.
Can we keep it constructive please?
Cheers
Simon
Several points
1 I think Muppets takes itself too seriously (no, I'm not joking), and I was pointing that out to Bubba. That said, I support its right to stay.
2 Try re-reading my post; what I was commenting on was
a) Inconsistency of moderation
b) An overly tolerant attitude to persistent troublemakers
c) the silence which follows partial deletion/vaping of posts, and the fact that users would accept this far more readily with some explanation.
If points 2 (a) - (c) aren't on topic, what are?
#119
Scooby Regular
Join Date: Nov 2001
Location: Leeds - It was 562.4bhp@28psi on Optimax, How much closer to 600 with race fuel and a bigger turbo?
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well I would say bin muppets.. its a subaru site.. it might be popular, but it costs bandwidth, and bandwith costs money.. Ive many a time asked how much bandwidth scoobynet uses but never been answered
Thus ditching muppets = less bandwith = Lower Costs = More Spare Cash = Better Subaru site
David
Thus ditching muppets = less bandwith = Lower Costs = More Spare Cash = Better Subaru site
David
#120
David and all. MUppets will not be closed. A number of people really enjoy it, and it does no harm to anyone else.
muppets = less than 5% of scoobynet bandwidth = drop in the ocean
muppets = less than 5% of scoobynet bandwidth = drop in the ocean