Do you want to sell cars or not?
#31
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Andy,
Did you ring the dealer in question or was your only communication done by e-mail?
I have come to the conclusion from past experience that timewasters generally use e-mail when enquiring about cars, asking daft questions etc and genuine buyers either pick up the phone and have a telephone conversaion or go and see the car in person.
Not trying to be rude to you Andy but you see my point. Dealers probably get hundreds of e-mails from people asking for a discount, arranging a part ex deal etc and must get a bit p1ssed off as the e-mails normally come to an end with no outcome.
Perhaps if you had of spoken to him he may have been able to tell from your conversation that you were a genuine buyer as this sort of thing cannot be picked up in an e-mail.
Did you ring the dealer in question or was your only communication done by e-mail?
I have come to the conclusion from past experience that timewasters generally use e-mail when enquiring about cars, asking daft questions etc and genuine buyers either pick up the phone and have a telephone conversaion or go and see the car in person.
Not trying to be rude to you Andy but you see my point. Dealers probably get hundreds of e-mails from people asking for a discount, arranging a part ex deal etc and must get a bit p1ssed off as the e-mails normally come to an end with no outcome.
Perhaps if you had of spoken to him he may have been able to tell from your conversation that you were a genuine buyer as this sort of thing cannot be picked up in an e-mail.
#32
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I emailed him from his website, as I can't make personal calls from work.
He replied in the evening (8-9pm), by email and leaving a telephone message.
The email was the £2500 for your car email. The phone message said he'd give me £2500 for my car and if I did the deal quickly I might get the S3.
Both came in late evening, so my response was by email. As his price for my car was low, I declined his offer and wished him luck with his sale. I sent an email, as I thought it was fair to let him know ASAP, so he could get on with other buyers and not take up his time. Did I do something wrong there?
I thought I was polite considering. The following communications were the ones that pissed me off, hence my rant!
He replied in the evening (8-9pm), by email and leaving a telephone message.
The email was the £2500 for your car email. The phone message said he'd give me £2500 for my car and if I did the deal quickly I might get the S3.
Both came in late evening, so my response was by email. As his price for my car was low, I declined his offer and wished him luck with his sale. I sent an email, as I thought it was fair to let him know ASAP, so he could get on with other buyers and not take up his time. Did I do something wrong there?
I thought I was polite considering. The following communications were the ones that pissed me off, hence my rant!
#34
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Best you post the website, so we can all make some enquiries.....afterall, clearly he needs some customer service via email training...and what better a bunch of potential customers that all of us!
I've a tractor to part ex, anyone else?
I've a tractor to part ex, anyone else?
#36
Andy, i totally know how you feel...but it's worse in person, believe me! I had an experience with quite possibly the most arrogant car 'salesman' in the planet that made me feel rage like i've never felt before (possibly a mixture of shock, confusion and extreme anger lol). He lost 13.5k cash with one sentence and the fact he wouldn't push a button! To be honest, even thinking about it now makes me want to go up there and punch him....and that was about 4 years ago lol!
#37
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Originally Posted by Langy
Andy, i totally know how you feel...but it's worse in person, believe me! I had an experience with quite possibly the most arrogant car 'salesman' in the planet that made me feel rage like i've never felt before (possibly a mixture of shock, confusion and extreme anger lol). He lost 13.5k cash with one sentence and the fact he wouldn't push a button! To be honest, even thinking about it now makes me want to go up there and punch him....and that was about 4 years ago lol!
#38
Not really, quite quiet and shy really....ok, how would you react
I had recently sold my sportsbike and sierra cossie + had savings as well. Total - 14k. Had no idea what car i was going to go for next so bought a £500 tatty pug 205gti to run about in til i decided. Knew of a garage not that far away that aways had a good selection of sports cars. Decided to take my dad with me as he wasn't doing anything else at the time. Got there and had a good look around - shortlisted about 4 cars. Two scoobs, 1 Alfa GTV V6 and an M3 convertible. Obviously before parting with that amount of cash (a hell of a lot to me at 19!!) i wanted to be totally sure so had to ask a couple of questions, look around, etc. I could tell the sleazy looking salesman thought i was at it but hey, who cares really, i knew my pockets were full
Talked to my dad and decided i was going to take the M3 convertible there and then, simple as that. Had a sit in it, looked around, shouted the sleaze over and said 'i'm really interested in this, before i go for it though could i see it with the hood up? (power hood...1 button!) to which he replied in an aggresive way 'are you just here to **** about with the toys all day cos if you are there's a toys r us a few miles away!!'
I said nothing....i had to just walk away (with no car...but 14k still in my pocket)
To this day it annoys me cos a) I really wanted that car
b) I'd never been as insulted in my life
and c) All this in front of my dad
How would you react Robbie?
I had recently sold my sportsbike and sierra cossie + had savings as well. Total - 14k. Had no idea what car i was going to go for next so bought a £500 tatty pug 205gti to run about in til i decided. Knew of a garage not that far away that aways had a good selection of sports cars. Decided to take my dad with me as he wasn't doing anything else at the time. Got there and had a good look around - shortlisted about 4 cars. Two scoobs, 1 Alfa GTV V6 and an M3 convertible. Obviously before parting with that amount of cash (a hell of a lot to me at 19!!) i wanted to be totally sure so had to ask a couple of questions, look around, etc. I could tell the sleazy looking salesman thought i was at it but hey, who cares really, i knew my pockets were full
Talked to my dad and decided i was going to take the M3 convertible there and then, simple as that. Had a sit in it, looked around, shouted the sleaze over and said 'i'm really interested in this, before i go for it though could i see it with the hood up? (power hood...1 button!) to which he replied in an aggresive way 'are you just here to **** about with the toys all day cos if you are there's a toys r us a few miles away!!'
I said nothing....i had to just walk away (with no car...but 14k still in my pocket)
To this day it annoys me cos a) I really wanted that car
b) I'd never been as insulted in my life
and c) All this in front of my dad
How would you react Robbie?
#39
So he's offered you "below trade" for a car with a dent in the side of it? Then at the end, he offers you the £3k you're looking for for a private sale? Pretty rare to get private sale price on a trade-in.
#40
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Carl, please re-read some of my comments above as I feel I'm repeating myself, in order to justify the actions of a salesman who obviously wanted to take the **** (with a price increase over the advertised price) but annoyed that I didn't take his offer!
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