Buying a subaru from Montys Of Sheffield Subaru Dealer My New Sti Type Uk
22 November 2007, 09:13 AM
#31
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i think anyone should be able to post both good points and bad points, yes a lot of companies have very thick armour on here due to and rightly so the number of quality transactions and therefore satisfied customers.
However no one is perfect, people do have bad days and as a consequence customers are let down, in which case the aggrieved party is perfectly within their rights to use a public forum to pass on the failings of a specific company when personally involved.
People naturally jump to the defence of a company with which they have had a reasonable experience, I’ve done it.
But also how many of us have come away from these premises thinking ‘this could be better or I don’t like that or they could have ….. ’!!! And not said anything about it.
However no one is perfect, people do have bad days and as a consequence customers are let down, in which case the aggrieved party is perfectly within their rights to use a public forum to pass on the failings of a specific company when personally involved.
People naturally jump to the defence of a company with which they have had a reasonable experience, I’ve done it.
But also how many of us have come away from these premises thinking ‘this could be better or I don’t like that or they could have ….. ’!!! And not said anything about it.
23 November 2007, 07:13 PM
#32
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24 November 2007, 07:42 PM
#33
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i think anyone should be able to post both good points and bad points, yes a lot of companies have very thick armour on here due to and rightly so the number of quality transactions and therefore satisfied customers.
However no one is perfect, people do have bad days and as a consequence customers are let down, in which case the aggrieved party is perfectly within their rights to use a public forum to pass on the failings of a specific company when personally involved.
People naturally jump to the defence of a company with which they have had a reasonable experience, I’ve done it.
But also how many of us have come away from these premises thinking ‘this could be better or I don’t like that or they could have ….. ’!!! And not said anything about it.
However no one is perfect, people do have bad days and as a consequence customers are let down, in which case the aggrieved party is perfectly within their rights to use a public forum to pass on the failings of a specific company when personally involved.
People naturally jump to the defence of a company with which they have had a reasonable experience, I’ve done it.
But also how many of us have come away from these premises thinking ‘this could be better or I don’t like that or they could have ….. ’!!! And not said anything about it.
well said thanks
24 November 2007, 11:14 PM
#35
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i'm also having a few problems with monty's. took my car in to get some work done that was supposed to be done before i picked it up, it wasn't done.... as i had told it was all fixed by the salesman, it has been back to get the problems fixed and again when i picked it up there were still problems that had not been sorted, re-phoned them as they were waiting for the parts to come in and was told that the parts were there and they would phone me back to arrange a time so that it can be re-booked in, and what a suprise i have not recieved a call back as yet, but it has only been 2 weeks since they last had it in so i live in hope...........
25 November 2007, 04:53 PM
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i'm also having a few problems with monty's. took my car in to get some work done that was supposed to be done before i picked it up, it wasn't done.... as i had told it was all fixed by the salesman, it has been back to get the problems fixed and again when i picked it up there were still problems that had not been sorted, re-phoned them as they were waiting for the parts to come in and was told that the parts were there and they would phone me back to arrange a time so that it can be re-booked in, and what a suprise i have not recieved a call back as yet, but it has only been 2 weeks since they last had it in so i live in hope...........
Last edited by scoobydavid; 27 November 2007 at 07:00 PM.
25 November 2007, 09:39 PM
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1.
heat shield near top of manifold is rattling and needs replacing, this is the part that they have now got in stock and i'm just waiting for there call to book it i n, although i will be phoning them again in the morning.
2. problem with tracker that they are trying to get somebody to sort.
3. boot release pull in drivers footwell not working.
all other bits that were wrong were sorted last time it was at theirs nearly 3 weeks ago
heat shield near top of manifold is rattling and needs replacing, this is the part that they have now got in stock and i'm just waiting for there call to book it i n, although i will be phoning them again in the morning.
2. problem with tracker that they are trying to get somebody to sort.
3. boot release pull in drivers footwell not working.
all other bits that were wrong were sorted last time it was at theirs nearly 3 weeks ago
25 November 2007, 09:57 PM
#39
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