OK, WTF do I do now?
14 December 2007, 11:01 AM
#31
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Just proves a point..... customer service is everything,having been in the motor trade for 20 years (thankfully not for the last 6) its not that common to be treated so well by a trader,yes there are good ones,but there sre so many horror stories around...... if you are lucky enogh to know a good one,stick with him....... well done Dave.
14 December 2007, 02:23 PM
#35
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I cant be the only person, in this part of the country: who wants to know who the 'specialist' is, in order to avoid them at all costs.
Simon
Simon
14 December 2007, 05:38 PM
#36
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I don't know, as I only had a name and a phone number AND I KNOW that Alcazar won't say who either.
Sorry guys, that's the way it is.
David API
PS How about I open a North lincs branch ??
Sorry guys, that's the way it is.
David API
PS How about I open a North lincs branch ??
14 December 2007, 05:45 PM
#38
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14 December 2007, 09:23 PM
#42
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API in Ohhhhhhh i dunno...Pensby On the Wirral would be nice! lol
Mind you i'm lucky enough to have a cracking scooby garage near me
Just thought i'd say that i'm really impressed with everything i read about API and David on this site.Truly diamond in the rough.
Mind you i'm lucky enough to have a cracking scooby garage near me
Just thought i'd say that i'm really impressed with everything i read about API and David on this site.Truly diamond in the rough.
14 December 2007, 10:59 PM
#44
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If it comes back to you in perfect condition then it will prove he was to blame for the problem, and the way he has been described doesnt sound like he'd want to let that happen
15 December 2007, 12:55 PM
#45
I have the bits David supplied in my possession now. They are due to be couriered back to APi on Tuesday.
I'm saying no more until David tells me a) what he found, and b) what, if anything, comment he wishes to make.
The guy that did the clutch knocked quite a substantial sum off the amount he charged me, (I was due to pay for TWO clutch changes, since he maintains it's not his fault), so I suppose I need to be philosophical about it.
Negatives.
Yes, I'm out some money. Yes, I didn't get the clutch and lightened flywheel I wanted. Yes, I was without the car for a couple of days.
Positives
No, I didn't lose a great deal, thanks in no small part to David at APi. I DID get A clutch and skimmed flywheel. I now have the car back and it drives nicely, so I assume clutch slip is gone, fingers crossed.
Bits not anyone's fault.(Well the Tories privatised the railways....)
I could have done without the 3 and a half hour train journey from the fitter's place to Scunny, cheers Northern Trains
Alcazar
I'm saying no more until David tells me a) what he found, and b) what, if anything, comment he wishes to make.
The guy that did the clutch knocked quite a substantial sum off the amount he charged me, (I was due to pay for TWO clutch changes, since he maintains it's not his fault), so I suppose I need to be philosophical about it.
Negatives.
Yes, I'm out some money. Yes, I didn't get the clutch and lightened flywheel I wanted. Yes, I was without the car for a couple of days.
Positives
No, I didn't lose a great deal, thanks in no small part to David at APi. I DID get A clutch and skimmed flywheel. I now have the car back and it drives nicely, so I assume clutch slip is gone, fingers crossed.
Bits not anyone's fault.(Well the Tories privatised the railways....)
I could have done without the 3 and a half hour train journey from the fitter's place to Scunny, cheers Northern Trains
Alcazar
15 December 2007, 01:00 PM
#46
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I have the bits David supplied in my possession now. They are due to be couriered back to APi on Tuesday.
I'm saying no more until David tells me a) what he found, and b) what, if anything, comment he wishes to make.
The guy that did the clutch knocked quite a substantial sum off the amount he charged me, (I was due to pay for TWO clutch changes, since he maintains it's not his fault), so I suppose I need to be philosophical about it.
Negatives.
Yes, I'm out some money. Yes, I didn't get the clutch and lightened flywheel I wanted. Yes, I was without the car for a couple of days.
Positives
No, I didn't lose a great deal, thanks in no small part to David at APi. I DID get A clutch and skimmed flywheel. I now have the car back and it drives nicely, so I assume clutch slip is gone, fingers crossed.
Bits not anyone's fault.(Well the Tories privatised the railways....)
I could have done without the 3 and a half hour train journey from the fitter's place to Scunny, cheers Northern Trains
Alcazar
I'm saying no more until David tells me a) what he found, and b) what, if anything, comment he wishes to make.
The guy that did the clutch knocked quite a substantial sum off the amount he charged me, (I was due to pay for TWO clutch changes, since he maintains it's not his fault), so I suppose I need to be philosophical about it.
Negatives.
Yes, I'm out some money. Yes, I didn't get the clutch and lightened flywheel I wanted. Yes, I was without the car for a couple of days.
Positives
No, I didn't lose a great deal, thanks in no small part to David at APi. I DID get A clutch and skimmed flywheel. I now have the car back and it drives nicely, so I assume clutch slip is gone, fingers crossed.
Bits not anyone's fault.(Well the Tories privatised the railways....)
I could have done without the 3 and a half hour train journey from the fitter's place to Scunny, cheers Northern Trains
Alcazar
its my turn next as my gearbox has just gone pop....
darent drive it anywhere so buying a shed to get to work in...
15 December 2007, 07:22 PM
#48
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yeah! with white wheels and a grey skyline and white van man helping out. i saw that too.
saw a lorverly white sti type-r outside 'pets at home' earlier too.
16 December 2007, 09:30 AM
#49
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API should stay right were they are....
Was going to get them to do my clutch when it went pop (release bearing pulled out), but as they were booked out for a week I had to go elsewhere, although Steve at Northants subaru did a good job - no complaints
Simon
Leamington Spa
Warwickshire
Was going to get them to do my clutch when it went pop (release bearing pulled out), but as they were booked out for a week I had to go elsewhere, although Steve at Northants subaru did a good job - no complaints
Simon
Leamington Spa
Warwickshire
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