VirginMedia Customers ... BBI
03 June 2008, 01:09 PM
#31
Thanks Pimmo. It just seems very variable. Somtimes I get the full 20mb, other times I've seen it drop as low as 4-5mb. For example, when I got back from holiday this weekend, I turned it on and was only getting around 6mb. Last night I was getting around 15mb. Mostly it seems to sit at around the 10mb mark.
Seems to be no pattern as far as I can see, (time of day seems to make no difference) and I'm definitely not hitting the usage limits, so am at a bit of a loss to work out how to track it down. Seems to cut out from time to time as well, requiring me to reboot the modem.
It's only been like this for the last couple of months or so, so I'm hoping it's some sort of network glitch that will sort itself out in time. It is annoying though...
Seems to be no pattern as far as I can see, (time of day seems to make no difference) and I'm definitely not hitting the usage limits, so am at a bit of a loss to work out how to track it down. Seems to cut out from time to time as well, requiring me to reboot the modem.
It's only been like this for the last couple of months or so, so I'm hoping it's some sort of network glitch that will sort itself out in time. It is annoying though...
Sounds like an intermittent SNR issue .. wont sort its self out.. will need to be reported to the correct department.
Which UBR and cable are you on ?
03 June 2008, 01:27 PM
#33
03 June 2008, 01:51 PM
#34
run this
VisualRoute UK traceroute server: trace IP address, connection test
then when it's finished click table and it'll be in the node column. Basically a traceroute should tell you.
Edited to say, you don't need to download the program you can run the java version on the website.
VisualRoute UK traceroute server: trace IP address, connection test
then when it's finished click table and it'll be in the node column. Basically a traceroute should tell you.
Edited to say, you don't need to download the program you can run the java version on the website.
03 June 2008, 05:31 PM
#36
With cable a UBR is basically the same as the exchange with ADSL.
Universal broadband router.
The cable is the part of the router you use for your connection ..
I.e cable 5 upstream 2
used to be 4 upstream per cable 0,1,2,3, .. not 100% sure now ..
Get the MAC address off the back of your modem and PM me.
I'll find out if Virginmedia is to blame
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