gaz-cole

£15 is very reasonable for the admin charges as said by other a lot of other companies will charge a lot more to change the details for the private plate, i myself cant recommend them enough to friends and family and whenever they they have rang for a quote have amazed by the competitive prices,and friendly staff on the end of the phone, but that is just my opinion.

PaulC72

For every positive there will be a neg.

IT is YOUR responsibility to check the reg is correct not theirs I am sorry but you cannot blame them if you didn't correct it yourself.
Regardless of how much you pay as this is proportianate to the risk, the admin fee for any amendments is a seperate issuse and is clearly stated within their documents, I think it is a bit harsh to slate them the way you have TBH.

If your old insurance was the nuts as you put it why did you change?????

stuart n

I was with Elephant before I had my scooby and they charged £20 to change the private plate on the Escort I had then.
I'm sure details of the charges are in the small print.

Stuart Page

iTrader: (4)

A plan are great, have good service and clearly state what charges they will pass on if you change details on a current policy.

Why not do the changes when you come to renew? No additional charge!

Moley

iTrader: (9)

As much as i hate sticking up for A Plan ( ) the £15 might have been the insurers charge, rather than their brokers charge.

wrx300scooby

I'm with A Plan, have been for 3 years now. changed my reg in March and wasn't charged a penny. A Plan all the way as far I'm concerned

sti_scott

so when you mod your car and ring up to tell them would you like to be charged £15 every time it is only the same

lordharding

iTrader: (1)

I think a heading o f'' A plan Rip off'' is a bit stong for a person with only 10 posts !!

A plan ae one of the most respected and cheapest insurance company in the subaru community and Im sure £15 is a basic cost that their insurance company pass on to A plan so it is only right that they pass it on to you .

Most of CS /TTS and D&G use A plan and many have done for years with excellent prices and serivce

as the Captain said whats £15 in the total cost of running a scooby might get you 50 miles in fuel if your lucky or 6 pints of beer which will give you a bad head in the morning

£15 is a mere nothing in the overall cost of life ,why not leave the standard reg on then if £15 is expensive ? and im sure many other enthuastics will be on to defend a long outstanding company like A Plan

scoobynutta555

I'd be more peed off with the transfer charges the DVLA charge, significantly more than £15.

It's a beef over nothing IMHO.

Spoon

I insured a vehicle with A-Plan last week and told them a plate would more than likely be going on and that they wouldn't be charging me or they'd not be getting the business.

They agreed. Plate now changed and no charge.

Spoon

£80 is the transfer fee. £105 is transfer fee plus retention for a year. (£80+£25)

You surprise me, its a beef over made up extra revenue charges. Pluck any figure that sounds OK'ish and try it on. Pretty much like the norm in lots of circumstances in this country today.

Bez300

iTrader: (2)

I'v got A plan
On my scoobs
on my van
and on my birds car

£750 was saved in total

I will be with them next year

Has any 1 used them for a clame yet

Any problems with it

Bez

bighead

iTrader: (1)

well typed my man

A-plan ....

sti_scott

The point I was making wasn't about the actual amount - £15 isn't a lot of money - but then again that depends on personal circumstances doesn't it! Besides it was the fact that a fee was charged at all. Looking at last few posts it doesn't seem to be standard procedure to charge a fee, a couple of lads haven't been charged at all so why have I?

Also you have no right to make a judgement on anyone who chooses to change their plate, 'lord harding', and what the hell does it matter how many posts a member submits, didn't realise there was a tally being kept. I thought that a discussion board was simply that - a place to discuss issues that are important to members.

I can assure you that wife is no poser, she has a totally unmodded FTO, so no posing there! The plate was bought for personal reasons that don't concern anyone else but her.

My original point remains the same I am not happy with being charged this fee, I have never made a claim so no work has been done on my behalf, apart from the initial setting up of the policy, and I have had to mither twice to get the policy sent out when renewal was due. I have been insured with them for some time and so has the wife, but definately won't be renewing. Good luck to those who are.

scoobynutta555

I edited the £80 before you posted. As for the rest of what you say I don't really understand your point.

The basics here is that a small administration fee seems justified to me if there's more work involved than just editing a reg number on a screen. To think any alteration to a policy already in place shouldn't be subject to an admin fee seems unreasonable to me.

In essence there is an extra revenue charge as there are added requests of work.

Why not write in to the DVLA and complain about their £80 charges?

PaulC72

a couple {cough} no problems with any of them.

One was a my fault head on total loss, one was a non fault minor damage both dealt with speedily and proffessionaly.

PaulC72

A couple, no problems with either all done proffessionaly and speedily.

Spoon

You edited your post after I started my reply though otherwise I wouldn't have the original quote.

The charge seems justified to you, fair enough. My point is if you tell these muppets you won't be paying it if they want the business, they always waive it in my experience.

Comparing what the DVLA do in the legal process of a plate transfer to keying in a new number on a screen is a poor comparison. The transfer fee has been £80 for as long as I can remember changing plates over in the 70's although the retention idea wasn't available then.

To sum up, if you're happy to pay what I consider daft charges then good for you.

sandyRS16i

iTrader: (13)

I have used A-plan for years without any problems. I have changed address through them and insured additional vehices and found them helpful and friendly, they also acted well on my behalf when persuing a claim from a 3rd party.

I have had occasions where my postcode was wrong on a document, they had once noted the registration wrong, I spotted this early as I check my documents, but these IMO are minor issues which were instantly rectified and could happen through ANY company. personally I wouldnt criticise the service based on this, its when you need to make a claim or require assistance that the service is most important IMO.

As for an admin charge for changing your plate, its written in the policy document which ammendments are FOC and which have costs attributed. If your not happy then perhaps the car should have just retained its original registration?

scoobynutta555

You're assuming that all they do is type it into the screen and that's it. I'd be surprised if that was the case and if it was then I wouldn't consider £15 to be a fair costing. I've never paid for policy amendments either

JPF

iTrader: (1)

Sounds like a lot to start with but there is a cost involved, I think a two minuet call is a bit unrealistic, when have u called a busyness and not been on hold for a good few minuets? they prob get put on hold with the broker they are calling. I'm with A Plan and they have saved me a packet with my scoob, they are polite friendly and efficient in my experience too....and of course unlike other companies I have been with you get to speak to someone in the uk.

p12mem

direct line may not charge, reason may be the premium you pay is a couple of hundred pounds more, A plan are cheaper so this maybe the reason, you get what you pay for at the end of the day, pay the £15 and next year go to direct line who will be at least £200 dearer

The Trooper 1815

iTrader: (31)

If you get your plate direct from the DVLA you only pay the charges on the screen. 250 notes for my plate on the Legacy.

It took me ten minutes at the DVLA Office to swap and you get a new MOT and Tax disc.

As already stated it's not the broker it's the company.

M444GY

iTrader: (72)

i had to pay 25 quid so 15 is not to bad .



most insurers charge for ammendments to a policy

jasonius

iTrader: (1)

Those who are complaining about A-plan, are you using A-plan Thatcham or the local A-plan broker down the road..?

Telf

I got a private plate for the RB5, direct from the DVLA everything was included in the price - they changed the MOT certificate and the tax disc, the only thing left was the insurance certificate - Elephant charged me £12.50 for the pleasure but I thought that wasn't bad considering that overall charge for the plate. They have had to supply a new certificate of Insurance for something that was my fault.