angry after car purchase
#31
The main reason a car is made is to make money on it.
the guy bought/px the car in to make money on it.
what you see is what you get.
why do people find these problems out about a car they have bought AFTER they have bought it, you found out these problems,so why not spot them before you bought it, bald tyre,no tax, no oil etc is all the stuff you check BEFORE buying it.
but im sure you now know this.
i know nothing about buying horses,so i wouldnt go with someone who knew less than me about buying horses if i wanted to buy one.
the guy bought/px the car in to make money on it.
what you see is what you get.
why do people find these problems out about a car they have bought AFTER they have bought it, you found out these problems,so why not spot them before you bought it, bald tyre,no tax, no oil etc is all the stuff you check BEFORE buying it.
but im sure you now know this.
i know nothing about buying horses,so i wouldnt go with someone who knew less than me about buying horses if i wanted to buy one.
#35
#36
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Reads like the garage didn't sell you the car but one of the staff sold it privately or it's being made to look this way. If it was advertised as being sold by the garage online or in magazines/freeads, approach the garage about getting the cost of the new parts refunded.
I think you've got to weigh up how you stand with the deal. If the car is otherwise sound, then maybe you got a bargain with a few rough edges.
Certainly consider trading standards. Selling a car privately is one thing. Selling many cars is trading/dealing. And selling garage stock or trade-ins "privately" is a scam.
J.
I think you've got to weigh up how you stand with the deal. If the car is otherwise sound, then maybe you got a bargain with a few rough edges.
Certainly consider trading standards. Selling a car privately is one thing. Selling many cars is trading/dealing. And selling garage stock or trade-ins "privately" is a scam.
J.
#38
Found this, maybe it will help you with any decision you make about the car and how it was sold to you.
Trading Standards Central - Consumer Advice Leaflets
Trading Standards Central - Consumer Advice Leaflets
#39
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Right i have phoned M.B cars and told the guy that sold me the car all the things that were wrong! told him i felt i was entitled to a refund for the things we had to replace , i said i had gotten advice and he wanted to know who from , so i said i had gotten legal advice from a solicitor. he sounded angry and said he would call me back in half an hour as he was driving, 45 mins passed so i called him back as i thought i wasn't going to get a call back from him.....
he answered and said i was just about to call you, lol, (yea sure he was) he said the car sound when he sold it to me, there was a machanic guy shouting the odds in the background that there was nothing wrong with the car and that it started up 1st time each time they started it! and that reference the tyre , as i got someone to go up and look i should have noticed such things..... i hold my hands up to that one yes i should have , and should have looked in the light of day, and i said this to him , however i did say you don't expect to have to buy a battery before you can drive the car! he didn't want to know, so i said i would seek more advice, and he said 'yea you do that ' then hung up on me!
Just spoke to my husband who said to just leave it, as these people don't care, and that i could be the one who ends up in court if i try and name and shame this guy!!!
Don't know what to do now!
he answered and said i was just about to call you, lol, (yea sure he was) he said the car sound when he sold it to me, there was a machanic guy shouting the odds in the background that there was nothing wrong with the car and that it started up 1st time each time they started it! and that reference the tyre , as i got someone to go up and look i should have noticed such things..... i hold my hands up to that one yes i should have , and should have looked in the light of day, and i said this to him , however i did say you don't expect to have to buy a battery before you can drive the car! he didn't want to know, so i said i would seek more advice, and he said 'yea you do that ' then hung up on me!
Just spoke to my husband who said to just leave it, as these people don't care, and that i could be the one who ends up in court if i try and name and shame this guy!!!
Don't know what to do now!
#41
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no i dont think mick wants me to do anymore about it! he said same as other guys on here and to put it down to a bad experience! , i just hate being beaten! its not the money i care about its the fact that its gonna happen to the next idiot and then the next after .....
would call trading standards tomorrow but he will be home then and prob tell me no
would call trading standards tomorrow but he will be home then and prob tell me no
#42
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youve learned a lesson, next time you will look into things deeper, but come on its hardly anything major, a tyre and will need a mot in a month or so.
you still got a cheap car, did you hpi it?
the only time you can really moan is if its missdescribed, if he advertised it with new mot and tax etc then thats different
what your not realising is dealers hate ppl like you they will settle if your reasonable within reason and only ask for a fix if its clearly not right, but in my opinion you looked asked questions then paid..... your fault
they will just put the cars up for top money to make the idiot buyers more worth it.
genuine problems do deserve attention, if the box went a mile up road, headgasket week later etc etc.
call him ask him to put s new tyre on it, he will do it if hes half reasonable
to be honest if your close ill give you a grand for the car and you can get out of this bad headache you seem to be having, ill just bung it up for £1895, clios are excellent sellers
you still got a cheap car, did you hpi it?
the only time you can really moan is if its missdescribed, if he advertised it with new mot and tax etc then thats different
what your not realising is dealers hate ppl like you they will settle if your reasonable within reason and only ask for a fix if its clearly not right, but in my opinion you looked asked questions then paid..... your fault
they will just put the cars up for top money to make the idiot buyers more worth it.
genuine problems do deserve attention, if the box went a mile up road, headgasket week later etc etc.
call him ask him to put s new tyre on it, he will do it if hes half reasonable
to be honest if your close ill give you a grand for the car and you can get out of this bad headache you seem to be having, ill just bung it up for £1895, clios are excellent sellers
Last edited by apples24; 14 November 2008 at 08:24 PM.
#44
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HI Boro , my husband payed £840 towards the car and 1 years insurance, which didnt come cheap, but my point is the same as yours , why should these traders be allowed to get away with this sort of thing, i'd love to work on rougue traders!
#45
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What sort of garage is it? Some may say that's not the point, but if they're dealing with new cars and this is just a trade in they want to get rid of, then they will either send them to the auction or sell them cheap. As has been said already, the car seems cheap enough, I'd move on and let it go. Perhaps the garage thought that they were doing you a favor selling it cheap and now you're complaining about something they see as a small issue. Are you otherwise happy with the car? If yes then sort out the minor issues; tyre and battery, get a new MOT and enjoy. If it really is that bad, then return the car to them and demand a full redund.
#46
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Sounds like you want to do something about it,but no one is backing you up..Traders like this one are allowed to go on trading,because of people like your brother or whoever don't do anything about it,and say lets just forget it.Yea it was stupid viewing a car at night and everyone can say you should of spotted things and asked questions.But at the end of the day the person responsible for selling you a dodgy car is the Trader,and it's illegal to sell you a car that's not road worthy.Just that one bald Tyre makes the car not road worthy,and he would of known this before selling you the car.you was naive but it's still the Traders responsibility to sell you a vehicle thats road legal.That phone conversation you had with the Trader and him saying to you go and seek legal advice then,he must of heard people say that dozens of times and knows chances are that you won't take it any further.
#47
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This does illustrate a good point when buying ( cars in particular, but also applied to other things ) - while you are a prospective buyer, but havent handed over any money, the seller will fall over themselves to sort out anything you want to try and close the sale. At this point you have all the bargaining power, and can still walk away if you dont get what you want.
Handing over the money, then trying to sort out problems afterwards is always a non starter as the seller doesnt have much incentive to do anything for you.
In this case TS will probably give you lots of advice about things you 'could' do, but in reality you will spend more money and time messing about and probably not get the result you want.
Best case scenario would probably be that they would have a word with the dealer, and he would stick a £20 chinese remould tyre on to replace the bald one. A battery on a 7 year old car can give up the ghost at any time so I think you would have a hard time getting anything for that. The MOT is a non-issue as nobody asked about this before buying.
Its not a case of letting sellers 'get away with it' either, just that sometimes you have to see it is better to cut your losses and save yourself the headaches and wasted time rather than sorting out the problems yourself and putting it down to experience.
You know you'll never buy another car from them, nor would anyone you know who you have told about it. Businesses do get a bad reputation that can ruin them, particularly small ones who deal with people in the local area, so if they make a habit of selling dodgy cars or treating their customers badly it will eventually come back to bite them.
Handing over the money, then trying to sort out problems afterwards is always a non starter as the seller doesnt have much incentive to do anything for you.
In this case TS will probably give you lots of advice about things you 'could' do, but in reality you will spend more money and time messing about and probably not get the result you want.
Best case scenario would probably be that they would have a word with the dealer, and he would stick a £20 chinese remould tyre on to replace the bald one. A battery on a 7 year old car can give up the ghost at any time so I think you would have a hard time getting anything for that. The MOT is a non-issue as nobody asked about this before buying.
Its not a case of letting sellers 'get away with it' either, just that sometimes you have to see it is better to cut your losses and save yourself the headaches and wasted time rather than sorting out the problems yourself and putting it down to experience.
You know you'll never buy another car from them, nor would anyone you know who you have told about it. Businesses do get a bad reputation that can ruin them, particularly small ones who deal with people in the local area, so if they make a habit of selling dodgy cars or treating their customers badly it will eventually come back to bite them.
#48
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Yea but I'm talking from personnel experience a few years ago now.It wasn't buying a car,but i had a full system exhaust fitted to my car at a garage that was advertising in a car magazine.After a week of having the exhaust fitted,the problems started,the exhausts brackets kept breaking,the welds started to fracture,then the exhaust back box kept banging around underneath the car body,because it wasn't fitted properly.After taking it back to the Garage every Saturday morning for about 5 weeks,and them saying it should be OK now bla bla it never was OK.A few hours driving the same problems would come back.After taking it to another Garage one that a work mate recommended,they looked at it and said whoever made and fitted this exhaust system needs shooting,the words(exhaust as been thrown together)was used.Anyhow after asking around,turns out this Garage had a reputation for doing dodgy work,So i thought i will contact TS.They got back to me said i had to write a letter to the Garage etc,but i also wrote a letter to the Exhaust company that this garage as a contract with,for fitting these make of exhausts.(POWER FLOW)To cut a long story short,after further investigations the exhaust company took the Garage off their dealer list etc,I got a full refund for the exhaust which i used to pay for another one to be fitted properly,Word must of got round more because within about 3YRS ,the garage was under new ownership.Trouble with us in the UK is we just like to get kicked in the *** all the time and take it.we think because things will take to much time and effort,we won't bother,and these people will go on trading.
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