Name the mapper..........

 

yeh.......and save others from having similar problems

 

ye i will be going back definitely, i appriciate everyones help here. many thanks

 

Totally agree with you.
First. If you have to keep driving your scoob, drive off boost and don't give it any beans until this is sorted as you may do some damage if you do.
Second. WRITE to the mapper stating that you are unhappy with the work that he has done and give him seven days to either put the situation right to your satisfaction or to restore the original map and to give you a refund - or just the refund!!!.

I suspect that he is either not capable of sorting this out or cannot be arsed.
In which case you will then need to get a diagnosis on what the exact problem is from one of the reputable mappers or mechanics that post up on here. At which point you will probably get them to fix the problem for you. Either way you can then take the original mapper to the small claims court for the money that you paid him.
HTH.

Edited to say, name the mapper. They can then either come on here to defend themselves or we will all know who to avoid!

 

To explain a little more on this subject, the car has been mapped 3 times as the customer has not been happy with the results. The first was a live map which the customer was not 100% happy with mainly do to the reported late spool in comparison to the standard ECU we was making 1.5 bar peak at 3500RPM and reported more power at top end as apposed to the reported OE ecu making 1.1 bar at 3000 RPM. I advised the customer to look into the AVCR due to the “sometimes” limiting aspects of the power FC’s boost control as this can aid spool up.

The second time was the AVCR fitting and map tweak which I spent much longer than I normally would on the road setting up to ensure the customer was happy we also had to adjust the timing due to a mixed batch of fuel on the first session. At this point the customer was happy again overall but still felt spool up could be increased from 1.5 bar at 3500. You then needed to visit again to have the Power FC swapped which is another story as this was supplied by a third party.

When we changed the power FC for the correct unit “Third visit” I decided rather than just load the map on to the ecu we would map for a third time as you felt your performance was not as good as it was. At the end of another longish session you again was happy with the car, I also proceeded to drive the car myself with you as a passenger and from the passengers seat you was very impressed you also reported this to other members on here.

Now With regards to the “One of” 1.6 bar over boost you mention. You notified me of this at 1 AM Saturday night despite the time I advised you this was not right and was above the maximum boost limit set by me and ultimately could educe det “Hence your engine check light” I advised the car was not to be drive hard until the issue was confirmed and rectified.

On “Sunday” I called to take you through the AVCR settings to confirm nothing had been touched. We discovered that setting B was set to 1.6 bar and A to 1.45 where it should be. You then confirmed to me that until that night the car had been spot on making power and boost as it should with out any issues and the impression I had was that you was happy in fact you went on to say you will be over in the next month or so for another map with the FMIC. You then went on to say the knock “never” goes above 25 (Limit is set to 35). I explained to you reducing the duty setting will prevent spike and as the nature of the beast you will have to monitor this and may adjust from “time to time”, this should be turned down for now and checked never the less there could be something else a miss as the car has run fine until now and that if you had any issues to call or pop by the workshop so I could take a look.

Now forgive me as I am now a little confused that the last time we spoke on Sunday you were happy with everything (One boost spike aside) and now I have seen this post I get the impression it’s the complete opposite and in fact giving somewhat miss information from what i understand, forgive me but how can I improve or compensate if the customer tells me and others he is happy??

Kazzam I would be more than happy to take a look at the car again, but I think some how you won’t be pleased with the end result for long. My “base map” I worked from on your car made 330 bhp on surrey rolling road on a near identical car to yours. Your timing boost and fuelling are not to dissimilar. I did however mention it may be worth you getting the car on the Dyno as I estimated 310-320 with the TMIC, however spool is a little later on your car but still making full boost by 3400 at the last count.

Have you considered there could also be another issue not recorded that is affecting the current running of the car? as it left me in running perfectly fine and I have been happy with the map.

To finish I genuinely would want to resolve issues if any but after this I still remain a little confused to what they are. I do think you should consider dropping the car by so I can check all the hoses and general running as I no it is not “map” related however as someone so kindly keeps pointing out it may be in best for you to seek the advice of another mapper or tuner after this point as I feel in light of this you will be happier.


Cheers
Neil

 

Ahhh, two sides to a story and I believe the above Some people will never be happy

 

Neil,
Thanks for sticking your head above the parapet and responding - as always with these issues there is another side to the story which is good to hear.

Kassam,
The ball is now in your court, Neil has already put a lot of work into your scoob and is openly offering to help resolve your issues. Can't say fairer than that.

I don't know the man but he has a lot of happy customers on here.
If you don't have any faith in him and want to go elsewhere then that's your choice but I would work with him to get things sorted.

And as for calling at 1am on a Saturday night to talk tech, jeez, that's harsh man, you would have got my voice mail.......

 

ok thats the story i agree. but im not happy and never was happy with the map. yes i sat on the passenger side and you drove it, at that point my main concern was the engine light, that was resolved after swapping the ecu over i believe. you asked me if how the car felt i said yes it feels better now, what do you want me to say no it feels shyt when you already know that. after that day the car was not driven hard until saturday when it was floored and back came the problems. i am annoyed as i feel that you are not explaining yourself. can you explain to me how the avcr was set to 1.6b? you did say to me over the phone some has messed about with?? the last person that was in control of it was you. further more about other members i only spoke to omar, he asked hows the car now i said ye its better, better meaning no engine lights. more about the commander showing knock i said "i think it was 16" not 100% sure there was too much going on but i can assure that if i go give it a thrash it wont be under 35 and can take a picture for you as well like i did with the avcr.

you assured me the car will be perfect & the problems repeat. i didnt map the car you did so should know whats happening i payed you the full amount not half so why am i getting a problematic remap for.

if you think i have mis stated then correct me but im sure i have not.

 

Kassam,
At 18.40 you posted up that your scoob was not running right and that you are in a corner and understandably pissed off.

4 hours later the tuner is on here wanting to sort this out - now that's a result in my book and I respect him for it.
Put your frustrations to one side and go back to Neil and let him check things over for you.
Sods law says that it's something simple, either way work with him to get the result that you want and be honest with him.

Good luck!

 

If you werent happy with the car while it was being mapped why didnt you say so then if you tell the mapper you are happy with the car then its your own fault IMO

I'd never let my car out of a mappers hands unless i was 100% happy it was to my satisfaction

Sounds to me like you have developed a problem after the mapping session with a split hose or similar and a slice of humble pie could be the order of the day

 

Seriously I can’t tell you for sure how your car over boosted on that night I was not there and I have not seen your car since, I also can not tell you how your car was set to 1.6 bar. If the settings where always like this the car would have always made 1.6 bar and not 1.45 what more can I say AVCR aside there may still be another issue.

Your car has never left me without "me" being 100% happy with what I have done and never would, it’s not left me over boosting or with engine lights flashing or running bad as you have pointed out.

Im not going to drag this out on a forum there really is no point it does no one any good, and to be honest with all the time spent and feed back from you I still don’t know why we are here. I would like to check the car regardless of map as I do feel there could be something else a miss or at least speak to you in person. I am also more than happy to forward the map to another mapper / tuner for there inspection if you wish or have them continue the work.

Had you have told me in the beginning you were genuinely not happy with the map and wanted a refund I would have refunded your money £200 for the map and £100 for the AVCR fitting with out question, obviously I would have been doing some head scratching after but this have never been mentioned.

I look forward to talking and hopefully resolving any issues in person.

Cheers
Neil

 

You cannot ask for more than that, good show Neil

Banny

 

you are at the wrong place to speak get the car down to the man and sort the problem it won,t get fixed on here time on here is time wasted on both parts.

 

nice response... i'd stop by the off license on the way there to mate

 

To the OP.

It's perfectly possible for the AVC-R to let boost drift a bit; despite being a generally excellent boost controller. My car is mapped to 1.35 bar peak, but on the cold winter months, occassionally hit 1.5bar on WOT, with associated increased activity on the knocklink. When this happens it's often advisable to knock the boost duty back a bit using the AVC-R (my mapper told me this and showed me how). This usually resolves the issue immediately. It sounds like this has all been explained to you. Neil appear to be trying his upmost to sort this. I suggest you go back and let him have another look at it. It is possible that something isn't quite right with the car, as opposed to the map, e.g. a failing sensor which may be causing the problem.

Good luck getting it resolved.

 

Indeed i think we could both do with a beer

I believe this has been addressed for the time being, the car will be dropped of to me next week to have a "full" check over.

 

Sorted! Nice one Neil

 

I thought Kareena had decided to leave this forum?
Either way there is no smoke without fire but the issue is how things get resolved

 

Just skimming through the symptoms, using my powers of tin-pot internet diagnosis (note any problem diagnosis provided via the internet is likely to be very inaccurate ), suggests to me that Kareena's car has a leaky boost hose somewhere.

A car running higher than standard boost would be more prone to it. Would explain Check engine lights, rich idle and late boost and general poor running.

I could be totally wrong, but the symptoms do sound more like a physical problem than a software/map problem.

 

I was getting over-boost the other month and cleaned the boost solenoid & pipes with brake cleaner and its been fine since. Might be worth a go?

 

that was my girlfriend who use to post on here for me, but she said this place is full of ******* so she left.

finally the car will be going in once again hopefully this time it will get resolved.

thanks to everyone

 

Who, All the *******!!!!!

 

I prefer the term "t*ssers" myself !

LOL

dunx

 

The OP really did tell some lies on this one imo

 

 

Wow, your woman left you because we're all *******?
Seems harsh but hardly unexpected with the nature of her posts, comments and general lack of care for fitting in

or, may I just call bull**** for a second?!
Didn't she pop back in to declare that she'd received an apology and was willing to allow us her presence again?
Now that was lucky

 

All i can say is well done Neil..

A proffesional responce to what (to me) sounded like an unhappy customer due to problems outside of your control.

 

im sure i will bump into you at a show or something, then you can share your opinion. prat,

 

Ohhhhhh!!!

 

What an excellent reply If you do bump into him/her so what, why so harsh

Neil, well done in giving a prompt reply and hope all gets resolved for both yourself and KareenaBaby!!