View Poll Results: How is Scoobynets loading performance for you TODAY?
Its fast, threads take under 4 seconds to load.
43
29.05%
Its ok, threads take between 5 and 8 seconds to load.
44
29.73%
Its slow, threads take between 9 and 12 seconds to load.
34
22.97%
Its terrible, threads take more than 13 seconds to load.
27
18.24%
Voters: 148. You may not vote on this poll
Scoobynet Performance Update. Feedback Welcomed.
05 January 2010, 08:18 AM
#61
Scooby Regular
iTrader: (33)
Join Date: Jul 2007
Location: E Yorks
Posts: 4,791
Likes: 0
Received 0 Likes
on
0 Posts
still getting timeouts and if it doesnt time out, its very slow when submitting things still, replies, pm's, topics
if it times out i just shut the fecking window down now, cannae be arsed with it
if it times out i just shut the fecking window down now, cannae be arsed with it
05 January 2010, 10:17 AM
#62
Still a consistant 6 secs per page for me.
No time-outs.
No problems posting.
That's on 2 different computers. Both running IE8 on XP, but different ISP's, one is Sky and I don't know what the other provider is (work pc).
No time-outs.
No problems posting.
That's on 2 different computers. Both running IE8 on XP, but different ISP's, one is Sky and I don't know what the other provider is (work pc).
05 January 2010, 10:41 AM
#63
That's almost like giving me the standard helpdesk line reboot your PC it will be fine.
I know that the problem whatever it is is not at my end. I access Scoobynet on several different PC's and laptop through several different providers and several different locations. It's the same where ever. Take from home for example, sometimes it's great and works yet other times pages time out or some will load no problem then I go to view another page and it just hangs. So I re click the link and open in another tab and hey presto that works. But sometimes it doesn't.
There's no consistency to it. Being in the IT industry myself I know how frustrating these problems can be but you can only give these excuses for so long. This has been going on long enough and you're a big enough company to have the resources to sort this. I go on other forums, bigger than this that also run VBulletin and they are always functioning. I know my way round VB too I hosted a local cruise site for a couple of years. (4000 members) While I appreciate it had no where near the traffic SN does it's not rocket science to run and maintain a VBulletin based website.
I have no doubt that whats really slowing SN down is all the behind the scenes advertising stuff. The click through trackers and custom scripts you have that run in the back ground. Not to mention the random advert generation.
Do you have a test environment where you run a bare bones version?
Would be interesting to see how that perfoms.
As for the adverts I cant turn off webuyanycar.com driversdreamdays.co.uk employee-performance.com and the one for a US based "Tire" supplier seem to be the main culprit.
I'm not fussed about the adverts I just want to turn them off to see if it makes things any quicker.
Daz
I know that the problem whatever it is is not at my end. I access Scoobynet on several different PC's and laptop through several different providers and several different locations. It's the same where ever. Take from home for example, sometimes it's great and works yet other times pages time out or some will load no problem then I go to view another page and it just hangs. So I re click the link and open in another tab and hey presto that works. But sometimes it doesn't.
There's no consistency to it. Being in the IT industry myself I know how frustrating these problems can be but you can only give these excuses for so long. This has been going on long enough and you're a big enough company to have the resources to sort this. I go on other forums, bigger than this that also run VBulletin and they are always functioning. I know my way round VB too I hosted a local cruise site for a couple of years. (4000 members) While I appreciate it had no where near the traffic SN does it's not rocket science to run and maintain a VBulletin based website.
I have no doubt that whats really slowing SN down is all the behind the scenes advertising stuff. The click through trackers and custom scripts you have that run in the back ground. Not to mention the random advert generation.
Do you have a test environment where you run a bare bones version?
Would be interesting to see how that perfoms.
As for the adverts I cant turn off webuyanycar.com driversdreamdays.co.uk employee-performance.com and the one for a US based "Tire" supplier seem to be the main culprit.
I'm not fussed about the adverts I just want to turn them off to see if it makes things any quicker.
Daz
05 January 2010, 01:21 PM
#64
Scooby Regular
iTrader: (3)
Join Date: Oct 2007
Location: www.southeastscoobies.co.uk
Posts: 2,947
Likes: 0
Received 0 Likes
on
0 Posts
i'm getting huge timeouts again today 
i left some pages loading and then went to do something else - took about 5 minutes for the threads to open
i left some pages loading and then went to do something else - took about 5 minutes for the threads to open
05 January 2010, 01:41 PM
#65
Hi Adrian, thanks for that. Most of my replies are now done via "Quick Reply", since that seems fine 99.99% of the time.
I'll continue to send Stu some more screen shots, but I have had two problems with Firebug:
1. last week it "stuck" on one time and refused to give any other time for ages, 8.16s
2. When I get a "timeout", it doesn't give me a time. Clicking back, or try again, often results in it posting and giving me THAT time. Thus the extended timouts I'm getting are not being recorded.
You are most welcome here at any time, there are two spare bedrooms and you can be fed and watered, (beered, wined?), if that would help Scoobynet.
Jeff
I'll continue to send Stu some more screen shots, but I have had two problems with Firebug:
1. last week it "stuck" on one time and refused to give any other time for ages, 8.16s
2. When I get a "timeout", it doesn't give me a time. Clicking back, or try again, often results in it posting and giving me THAT time. Thus the extended timouts I'm getting are not being recorded.
You are most welcome here at any time, there are two spare bedrooms and you can be fed and watered, (beered, wined?), if that would help Scoobynet.
Jeff
06 January 2010, 03:08 AM
#70
I know that the problem whatever it is is not at my end. I access Scoobynet on several different PC's and laptop through several different providers and several different locations. It's the same where ever. Take from home for example, sometimes it's great and works yet other times pages time out or some will load no problem then I go to view another page and it just hangs. So I re click the link and open in another tab and hey presto that works. But sometimes it doesn't.
We spent most of the night going through identifying additional areas of concerns.
A few of our next steps:
- Long load times from the UK for the base HTML page (this appears to be caused by the custom avatar script thats always been on Scoobynet)
- Some images not utilizing proper caching (this also is associated to the custom avatar setup)
- One of our hosts isn't keeping alive its connections and its adding a .2s or so connection time (from the uk) for a couple of images
- A time constraint on an image intensive site (like this one) is the number of connections to various hosts - if your connection is over a long distance, or at all poor this will exacerbate the concern. 1st byte connections from my computer (about 3 blocks from the server) to Scooby images take around 0.002s, from Scotland with a slow connection it seems to take around 0.400s, this multiplyed over the number of hosts Scooby needs adds up. We will investigate using our remote content delivery network to host it if items 1 thru 3 don't improve it
There's no consistency to it. Being in the IT industry myself I know how frustrating these problems can be but you can only give these excuses for so long. This has been going on long enough and you're a big enough company to have the resources to sort this. I go on other forums, bigger than this that also run VBulletin and they are always functioning. I know my way round VB too I hosted a local cruise site for a couple of years. (4000 members) While I appreciate it had no where near the traffic SN does it's not rocket science to run and maintain a VBulletin based website.
I have no doubt that whats really slowing SN down is all the behind the scenes advertising stuff. The click through trackers and custom scripts you have that run in the back ground. Not to mention the random advert generation.
Do you have a test environment where you run a bare bones version?
Would be interesting to see how that perfoms.
As for the adverts I cant turn off webuyanycar.com driversdreamdays.co.uk employee-performance.com and the one for a US based "Tire" supplier seem to be the main culprit.
I'm not fussed about the adverts I just want to turn them off to see if it makes things any quicker.
Daz
I have no doubt that whats really slowing SN down is all the behind the scenes advertising stuff. The click through trackers and custom scripts you have that run in the back ground. Not to mention the random advert generation.
Do you have a test environment where you run a bare bones version?
Would be interesting to see how that perfoms.
As for the adverts I cant turn off webuyanycar.com driversdreamdays.co.uk employee-performance.com and the one for a US based "Tire" supplier seem to be the main culprit.
I'm not fussed about the adverts I just want to turn them off to see if it makes things any quicker.
Daz
Advertising WILL slow a forum down, but it shouldn't hugely impact a page load much (especially if you are using a browser that renders a page in browser - i.e. not IE6), however the advertising displayed here isn't any different (in fact its a bit less) than most other forums of this size.
Last edited by IB Adrian; 06 January 2010 at 03:09 AM.
06 January 2010, 03:25 AM
#71
I paid for SN Plus membership for the whole year up front. What more could I have done?
Whatever you've done they've disappeared though.
If I need to pay more then just tell me and I'll do it. My Current subscription isn't due until May though. What do you suggest?
Thanks for looking into this though.
Daz
Whatever you've done they've disappeared though.
If I need to pay more then just tell me and I'll do it. My Current subscription isn't due until May though. What do you suggest?
Thanks for looking into this though.
Daz
Last edited by dazdavies; 06 January 2010 at 03:28 AM.
06 January 2010, 01:29 PM
#72
Adrian: when I make a reply, is there anything that can be learned from the fact that if I post a reply as usual, it gives me a timeout 99.99% of the time, whether it has loaded or not, whereas if I use "Quick Reply", 99.99% of the time it loads instantly? Is that significant?
06 January 2010, 05:11 PM
#73
I paid for SN Plus membership for the whole year up front. What more could I have done?
Whatever you've done they've disappeared though.
If I need to pay more then just tell me and I'll do it. My Current subscription isn't due until May though. What do you suggest?
Thanks for looking into this though.
Daz
Whatever you've done they've disappeared though.
If I need to pay more then just tell me and I'll do it. My Current subscription isn't due until May though. What do you suggest?
Thanks for looking into this though.
Daz
Just when you "re-up" your membership, if you would rather not have the adverts, choose that option
Adrian: when I make a reply, is there anything that can be learned from the fact that if I post a reply as usual, it gives me a timeout 99.99% of the time, whether it has loaded or not, whereas if I use "Quick Reply", 99.99% of the time it loads instantly? Is that significant?
Appreciate your help
07 January 2010, 10:41 PM
#74
Additionally, the javascript for the 2 following features we found was taking over a second to load for each of them on each page.
We have removed them:
We have removed them:
- Auto image resizer
- Auto populate search results
09 January 2010, 09:29 AM
#76
Still extremely up and down for me.
This morning, I replied using quick reply for one thread, and it took over a minute to serve the response, I eventually gave up and resubmitted, at which point I was told the thread had already been posted and it reloaded the thread
!???
It's also taking well over 4 or 5 seconds to load a page - that's extremely slow and unresponsive - if the MSDN forums (which will receive far more traffic than this) can load in 1 or 2 seconds, I'd be expecting to see the same here.
If you guys aren't sure where the problem lies why don't you revert back to a bare bones setup on one of your local servers and open it up to a few people like alcazar and daz, and then add stuff in gradually until you experience the issue.
Just an alternate suggestion as it sounds to me like your dev team haven't been able to pinpoint the issue.
This morning, I replied using quick reply for one thread, and it took over a minute to serve the response, I eventually gave up and resubmitted, at which point I was told the thread had already been posted and it reloaded the thread
!???It's also taking well over 4 or 5 seconds to load a page - that's extremely slow and unresponsive - if the MSDN forums (which will receive far more traffic than this) can load in 1 or 2 seconds, I'd be expecting to see the same here.
If you guys aren't sure where the problem lies why don't you revert back to a bare bones setup on one of your local servers and open it up to a few people like alcazar and daz, and then add stuff in gradually until you experience the issue.
Just an alternate suggestion as it sounds to me like your dev team haven't been able to pinpoint the issue.
09 January 2010, 11:27 AM
#77
Bugeye: that what happened to you this morning is what I get EVERY time I respond to a thread other than with "Quick Reply" Sometimes it gives me the duplicate post message after, say, one retry, but usually it's more, my dubious record being SEVEN tries to post something..........
I for one would welcome your suggestion, but can't see IB going for it........
Sometimes it gives me the duplicate post message after, say, one retry, but usually it's more, my dubious record being SEVEN tries to post something..........I for one would welcome your suggestion, but can't see IB going for it........
09 January 2010, 01:10 PM
#78
Scooby Senior
iTrader: (3)
Join Date: Jun 2006
Location: Slowly rebuilding the kit of bits into a car...
Posts: 14,333
Likes: 0
Received 0 Likes
on
0 Posts
Morning Jeff,
when I encounter a slow page/thread I click "stop" on the browser and then re-select, this is usually successful....
HTH
dunx
when I encounter a slow page/thread I click "stop" on the browser and then re-select, this is usually successful....
HTH
dunx
12 January 2010, 06:24 AM
#81
I'm boosting this back to page 1.
It's around TWO MONTHS now and still nothing has been done.
For IB to say they "can't replicate the problem in the USA" is not acceptable. They need to get someone on it over here, or send someone over.
My offer to Adrian or a tech person to come and stay with me for free was genuine.
I see another thread has opened in N/S about the site's poor performance too...........
Come ON, IB, do SOMETHING..........
It's around TWO MONTHS now and still nothing has been done.
For IB to say they "can't replicate the problem in the USA" is not acceptable. They need to get someone on it over here, or send someone over.
My offer to Adrian or a tech person to come and stay with me for free was genuine.
I see another thread has opened in N/S about the site's poor performance too...........
Come ON, IB, do SOMETHING..........
12 January 2010, 06:42 PM
#83
Scooby Senior
iTrader: (3)
Join Date: Jun 2006
Location: Slowly rebuilding the kit of bits into a car...
Posts: 14,333
Likes: 0
Received 0 Likes
on
0 Posts
On mine it's a "X" in red at the top of the page, next to the "refresh page" icon & the "address" window...
HTH
dunx
HTH
dunx
15 January 2010, 07:48 PM
#90
alcazar - we aren't ignoring the issue, this week we moved a lot of scripts to aggressive caching, removed a number of other scripts, and did a number of other changes as well.
It seems like these have had little, or no impact for you, we are still looking at additional items we can do to improve performance.
It seems like these have had little, or no impact for you, we are still looking at additional items we can do to improve performance.