your opions please !!!
#151
Maz, now over a week has passed, may I ask if you and David came to a reasonable conclusion then? Not fussed about the contents of private messages etc, just curious (as a previous customer to API) about the outcome.
Did your car get running well?
Andy
Did your car get running well?
Andy
#152
Joined: Jul 2003
Posts: 6,377
Likes: 3
From: @Junc 12, M40 Warwicksh; 01926 614522 CV33 9PL -Use 9GX for Satnav. South Mids Alcatek ECu dealer
I re-checked Maz's bill and found that we have overcharged to the tune of less than one hour as some work we did was overlapping with another job.
A cheque was sent out same day; 25th June.
Having talked it through with Maz I believe the matter is now closed and we agree.
I guess he'll respond on here sometime.
David APi
PS there never was any issue with the performance or the workmanship.
A cheque was sent out same day; 25th June.
Having talked it through with Maz I believe the matter is now closed and we agree.
I guess he'll respond on here sometime.
David APi
PS there never was any issue with the performance or the workmanship.
#153
I had an issue this weekend with labour charges (NOT API!). Basically was originally quoted £30 an hour.
Checked bill later and couldn't get it to add up. Urmmed about leaving it because I was so happy with the work carried out but my partner said no harm in checking it out.
Anyway did and it was because the labour charge had gone up since I last contacted them for the quote. I was fine with this because I was very pleased with the work carried out.
This is what I feel the OP should have done first rather than starting a post. You can do alot of damage to someones business by doing things this way when its probably down to a simple misunderstanding.
Checked bill later and couldn't get it to add up. Urmmed about leaving it because I was so happy with the work carried out but my partner said no harm in checking it out.
Anyway did and it was because the labour charge had gone up since I last contacted them for the quote. I was fine with this because I was very pleased with the work carried out.
This is what I feel the OP should have done first rather than starting a post. You can do alot of damage to someones business by doing things this way when its probably down to a simple misunderstanding.
Last edited by ScoobLou; 05 July 2010 at 12:23 PM.
#154
Joined: Jul 2003
Posts: 6,377
Likes: 3
From: @Junc 12, M40 Warwicksh; 01926 614522 CV33 9PL -Use 9GX for Satnav. South Mids Alcatek ECu dealer
I had an issue this weekend with labour charges. Basically was originally quoted £30 an hour.
Checked bill later and couldn't get it to add up. Urmmed about leaving it because I was so happy with the work carried out but my partner said no harm in checking it out.
Anyway did and it was because the labour charge had gone up since I last contacted them for the quote. I was fine with this because I was very pleased with the work carried out.
This is what I feel the OP should have done first rather than starting a post. You can do alot of damage to someones business by doing things this way when its probably down to a simple misunderstanding.
Checked bill later and couldn't get it to add up. Urmmed about leaving it because I was so happy with the work carried out but my partner said no harm in checking it out.
Anyway did and it was because the labour charge had gone up since I last contacted them for the quote. I was fine with this because I was very pleased with the work carried out.
This is what I feel the OP should have done first rather than starting a post. You can do alot of damage to someones business by doing things this way when its probably down to a simple misunderstanding.
David
#155
#157
Scooby Regular
iTrader: (15)
Joined: May 2009
Posts: 1,498
Likes: 0
From: East london.....with my head under my bonnet.
Dude, it's already said it was between maz and API, however the issues have been resolved, and refunds/agreements in prices have been agreed between them.
Last edited by rookymatt; 05 July 2010 at 02:46 PM. Reason: spelling
#158
#160
i have visited api twice to see David he dealt with me and Matt on a level no bull, simple easy transaction both times....we have never spent any money there and he treated us sound so i find it hard to believe he would intentionally rip anyone off especially a paying customer
top man..end of
Rich
top man..end of
Rich
#161
I had an issue this weekend with labour charges (NOT API!). Basically was originally quoted £30 an hour.
Checked bill later and couldn't get it to add up. Urmmed about leaving it because I was so happy with the work carried out but my partner said no harm in checking it out.
Anyway did and it was because the labour charge had gone up since I last contacted them for the quote. I was fine with this because I was very pleased with the work carried out.
This is what I feel the OP should have done first rather than starting a post. You can do alot of damage to someones business by doing things this way when its probably down to a simple misunderstanding.
Checked bill later and couldn't get it to add up. Urmmed about leaving it because I was so happy with the work carried out but my partner said no harm in checking it out.
Anyway did and it was because the labour charge had gone up since I last contacted them for the quote. I was fine with this because I was very pleased with the work carried out.
This is what I feel the OP should have done first rather than starting a post. You can do alot of damage to someones business by doing things this way when its probably down to a simple misunderstanding.
this issue is now over as david and i have sorted it !!
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