neil1980

iTrader: (2)

Not been funny or owt pal 1 your either a sausage or 2 you got no ***** n no decent m8s! If that were me i would get my money back either in cash goods getting them to do work on car n telling em were to go or by other means.

lordharding

iTrader: (1)

Mmm
Plot deepens then with ps not commenting to defend themselves

This is going to be a sixteen pager if you add up all the threads
While the op is a newcomer the great one ,H,, from west midlands has vouched for him which is an important part of the equation

Popcorn is. Getting delivered and x- factor will be put on the back burner for the weekend

F11 SYS

iTrader: (1)

i dont want to take my car back there as they are a bunch of incompatant robbing scam artists who couldnt do the job right 1st time being specialists so why should i give them my car again ? they will only cause further damage! and power station are well aware of the threads on here as i phoned him the next day after putting my original thread up and durk knew id been on here,he said to me i know youve been on the forum and was still not going to give me any money back.

T4LST

Well i for one will never be going back there again. I work in retail and word of mouth is the most damaging way of ruining your buisness.

They say if someone has good service they will tell on average 1/2 of there friends but if someone has bad service they will tell on average 9/10 of there friends. Bad move by Powerstation not to comment on this cos at the moment they look like a bunch of robbing f*****s.

F11 SYS

iTrader: (1)

for you who say its a story,why would i come on here if ive not been on here before? why would someone make a story like this up? obviously ive been ripped off so i came on here from advice of a friend,i didnt need to but i did so to find out what you all had to say about the 13 hours.i didnt mention power station at all untill i was asked who carried the work out.if i was here on a slagging battle i would have from the start.i am genuine and if anyone would like to talk to me in person then i am happy to meet you at a west midland imprezza meet.i was ripped off clean,too gullable and trusting but ive learnt my lesson,its a lesson for all not just me.all i have left to say before i go is what goes around comes around and its a small world durky boy!!!! il be back on here in a few days or maybe tonite lol

Dave Y

iTrader: (52)

If they would come on here and explain the labour charges it would be a start.Perhaps because the dreaded VAT has not been paid has something to do with it,hence no receipt and no reply.Also if a company calls themselves a "specialist" it adds approx £30 per hour but nothing to the service they give.Perhaps i am getting old and cynical.

Mikej857

I personally would take it to a different garage get them to inspect the work carried out and the problems you are experiencing and get a report written and take that to power station and demand a refund for the faults and if they refuse take your complaint to the citizens advice and see what they say.

Trout

iTrader: (1)

So we have an accusation of alleged VAT evasion and no response from the perpetrator?!

My experience with PS has been pretty good over the years - not been there for a little while though. Given their scale and reputation I do find it very hard to believe that they are doing cash jobs of such scale. Extremely foolhardy!

tony de wonderful

Tell 'em you'll be phoning HMRC about the issue of VAT avoidance unless they sort this out.

tony de wonderful

They have been emailed about this. Maybe they don't check their emails very often?

-PowerStation-

Over the last week we spent 22 & ¾ hrs working on Irfan’s car.
In this time we:

1/swapped over the incorrectly fitted (wrong handed) front discs,
2/replaced the brake fluid with AP Dot 5.1,
3/bled all brakes,
4/replaced faulty speedo converter,
5/repaired petrol filler cap,
6/repaired O/S number plate bulb holder,
7/removed exhaust headers (including removal of twisted turbo & external wastegate),
8/found a specialist machine shop which could mount and machine the warped flanges on the headers & up pipe.
9/refitted headers, up pipe, twisted turbo & wastegate.

Half of this time was spent fitting 3 dubious quality gauges (supplied by the customer) for which we had to make a complete sub loom, remove & refit part of the dash to fit an 8 way plug to enable the gauge pod to be removable.
As one of the gauges was water temperature the coolant had to be drained down, alternator removed so that the aluminium water pipe under the manifold could be drilled & tapped for the sensor, refitted alternator & antifreeze. All of which was made further complicated due to the extensive level of modifications already carried out on this car.
HOWEVER, this is where Irfan seems to be a little confused with his accusations as even though 22 & ¾ man hours were actually spent working on his car, in an effort to be as reasonable as possible he was ACTUALLY only charged for less than 8.5 hours labour for all the work carried out! Which can be clearly seen by the attached copy of his invoice.
Unfortunately there still appears to be a problem with Irfan’s speedometer, possibly damaged by the faulty speed converter. This we found whilst running the car on the dyno and using an oscilloscope to check the waveform into the back of the speedo head. Again included in the total labour charges on Irfan’s invoice.
Even here in a further attempt to be as reasonable and fair as possible we had sourced a replacement speedo and had already offered to supply and replace it free of charge as the new speed converter hadn’t fully rectified the fault.
All we can say is that we are very sorry that Irfan feels the way he does but we are sure that the majority of decent and reasonable members of this forum after seeing all the facts would most likely agree, that where possible we at Powerstation have made every effort to carry out the work as professionally and fairly as possible and have in no way tried to rip Irfan off?

Powerstation

alcazar

iTrader: (2)

The plot, indeed, does thicken.

I would like to hear PS side too.

Edited 'cos I posted same time as PS.

alcazar

iTrader: (2)

Seems to shed a different light.............

scooby-tc

iTrader: (2)

certainly doesnt look like the £1200 bill that was suggested earlier and i think £30/hour isnt a bad rate compared to many other specialists

T4LST

Same invoice numbers, same date but different amounts paid. How come the customers invoice dos not show this ?

Altough this does not seem quite as clear cut as Irfan was stating

Glowplug

iTrader: (8)

As said about 300 posts ago, 2 sides to every story.

I'm sure everyone appreciates PS's response, be it a little late. All the work/time considered, as per PS's attachment and description, i don't see the OP's problem. It is by no stretch of the imagination 'cheap', but as we are aware, Scoobs and specialist work are/is not 'cheap'.

I knew i could smell some thing.

Well done PS, you have squared probably 400 posts in 1 reply.

scoobyschef

iTrader: (6)

looking at these two receipts is a bit of a joke, PS explanation and receipt seems quite fair considering who they are, suppose the op will go quiet now

jim

scoobyschef

iTrader: (6)

looking at these two receipts is a bit of a joke, PS explanation and receipt seems quite fair considering who they are, suppose the op will go quiet now

jim

scoobyschef

iTrader: (6)

bollox

N_Scooby

iTrader: (2)

The PS bill seems very reasonable for the amount of work done. The OP handed over £700 cash, not the £1000 + £200 for parts he was suggesting earlier. Why doesn't the labour show on the OPs invoice?

53

iTrader: (41)

Invoice Number 12273 seems to have been reissued from the previous pictures that have been offered. I take it Irfan has a copy ?

I take it Irfan can confirm how much cash he parted with to tally with the cash declared on the invoice. If so ? whats the problem ?

N_Scooby

iTrader: (2)

In fact looking back at the Ops bill, the amounts are completely different.

If the OP has doctored his invoice (which I'm afraid it looks like he has), WHY? What was the agenda?

F11 SYS

iTrader: (1)

what a load of crap, that receipt is not the receipt they gave me(why are you now producing a fraudulent one),why was i pursuaded to pay cash to avoid vat,at what point did i authorise the cost of these repairs,why is it that my car has worse problems than it went in with? what are power station going to do to rectify this situation? this is not the end of the matter until power station sort this mess out.

Glowplug

iTrader: (8)

Perhaps the answer is in the amount of time it took the OP to post the invoice/job sheet.

N_Scooby

iTrader: (2)

You have a point Sir.

I think the original invoice may be doctored because the part that say Labour doesn't have £00.00 in it, it is just blank. I think the computer would need / have a default in order to calculate the total, like the part that says MOT.

F11 SYS

iTrader: (1)

power station you have my number you can phone me any time to rectify this

scoobyschef

iTrader: (6)

what are you telling us for ''if'' there lying phone them yourself , one of you is telling porkies and i doubt it PS would want to ruin there reputation

mickp

iTrader: (1)

If i was on the receiving end of all this and it wasn't true, I would be going for the throat by now.

All seems a bit odd !!!

neil1980

iTrader: (2)

If ps were right they would defend there reputation seen as it geeting damaged big time.

henrysmith

iTrader: (5)

Had my Hawkeye wagon into Powerstation in the middle of September for tuning - SC42 turbo, STI TMIC along with their exhaust/re-map. They sourced the VGC STI TMIC, all pipework including Y-pipe and diffuser/splitter (for under the scoop) and charged me £170 all in - they could have charged me way more - cheaper than anything on EBAY or Subaru breakers!

The car was in for an additional two days fitting the TMIC and turbo - some pipework and wiring had to be revamped to fit the above as the turbo is pretty big. The actuator on the turbo had to be swapped for the original as it made TOO much power on the Dyno (over 400 BHP and 400+ of torque) - wastegate was enlarged aswell to bring power down - this meant the new turbo was removed and refitted twice - then several more Dyno runs to sort this all out. The mods can be clearly seen on the car aswell. Additional labour charged - 4 hours - seemed more than fair to me?

When I picked the car up I was expecting a huge bill for the extra two days of messing around but the bill was less than I had been quoted elsewhere without the additional labour.

They also quoted me for gauges and a pod fitting with sensor into the engine/loom etc rather than a sandwich plate - 5 hours max probably less was the answer?

Sorry for the long post and I'm not trying to side with anyone but just giving an honest account my recent experience.

Just to add Car is fantastic now as well.