The real state of UK retail

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28 May 2011, 10:11 PM

#61

bigfarlz

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Quote:

Originally Posted by alcazar

I, too, have bought almost evrything over the last three years off the internet.

Each time, I go to Comet/Currys/PC World/Dixons/Halfords etc, and ask them to get somewhere near the internet price, but they just aren't interested.

So then, when I want bits, accessories etc, the internet gets that trade too.

As a sales assistant in one of these retailers I know that we get asked for this a lot. The trouble is, that the margin on products we sell is so low these days it just isn't worth matching online prices. Forgot not, that if you have a problem with one of you're products that you've purchased online, you don't have the luxury of coming into a branch and having us look after you, ie swapping it there and then in some cases, organising the repair for you or perhaps showing that it may be user error.