Businesses not emailing you back.......
#32
As i said, if you are busy why spend 20 minutes on an e-mail conversation when you could get it done in a 2 minute phone conversation.
If you're not very busy e-mails are fine, but when you are rushing around all day it's hard to find the time unfortunately.
#33
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They simply take too much time, although i agree they are a very handy tool to use.
As i said, if you are busy why spend 20 minutes on an e-mail conversation when you could get it done in a 2 minute phone conversation.
If you're not very busy e-mails are fine, but when you are rushing around all day it's hard to find the time unfortunately.
As i said, if you are busy why spend 20 minutes on an e-mail conversation when you could get it done in a 2 minute phone conversation.
If you're not very busy e-mails are fine, but when you are rushing around all day it's hard to find the time unfortunately.
Also with email you have it all there in writing rather than a phone call where nothing gets recorded.
If the enquiry needs a protracted dialogue than I agree the phone is the answer, but if not then I prefer email all day long!
#35
#37
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We do our best within the limitations of really poor BT broadband sometimes.
We respond daily if not hourly to PM's, emails, and Faceberk along with having a full time receptionist who answers the landline phone.
I live 25 miles from the business, so please excuse me if I'm not available when driving as I refuse point blank to use a mobile in the car. Apart from that, we have some means of contact every day between 7 am and 11 pm.
I figure that's quite enough thanks!
We respond daily if not hourly to PM's, emails, and Faceberk along with having a full time receptionist who answers the landline phone.
I live 25 miles from the business, so please excuse me if I'm not available when driving as I refuse point blank to use a mobile in the car. Apart from that, we have some means of contact every day between 7 am and 11 pm.
I figure that's quite enough thanks!
#38
Unfortunately my work is 25 miles away from my home, and i can only access my work e-mails from the work computer.
But hey, if you're willing to do a 50 mile round trip at midnight just to send an e-mail you're a better man than i am
(and we're not allowed to send e-mails from our personal e-mail address)
But hey, if you're willing to do a 50 mile round trip at midnight just to send an e-mail you're a better man than i am
(and we're not allowed to send e-mails from our personal e-mail address)
#40
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Unfortunately my work is 25 miles away from my home, and i can only access my work e-mails from the work computer.
But hey, if you're willing to do a 50 mile round trip at midnight just to send an e-mail you're a better man than i am
(and we're not allowed to send e-mails from our personal e-mail address)
But hey, if you're willing to do a 50 mile round trip at midnight just to send an e-mail you're a better man than i am
(and we're not allowed to send e-mails from our personal e-mail address)
All I meant is that I work for myself from home and obviously have the capability (and do tend) to write emails when ever I need to and I like the fact I can write one at midnght if I so choose whereas the phone is obviously limited to specific times of day. That's one of the key reasons why I like using emails over the phone!
That's all I meant!
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Just because you don't get a reply don't assume they haven't done it.
I get about 30 email enquiries a week off our contact form and I always reply, sometimes within minutes, never more than a couple of hours.
However I would say around a third of my replies get rejected by the customers server as spam, or just as common the customer entered an invalid address.
I get about 30 email enquiries a week off our contact form and I always reply, sometimes within minutes, never more than a couple of hours.
However I would say around a third of my replies get rejected by the customers server as spam, or just as common the customer entered an invalid address.
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