eelz

iTrader: (10)

Same lady in Morrisons asked me for ID twice within 3 days ( i was on my own)... I'm 38.!!

surely if an employee can't distinguish a humans age of that between of 18/21 and 38 they should have a age identity parade as some sort of training program.

SRSport

...or stick to stacking shelves.

Frosticles

iTrader: (1)

ScoobyWon't

The law says a minor can consume alcohol when supervised by the adult.

It's when the minor is unsupervised that has the retailers worried. I have a personal licence from my days in the pub trade, which makes myself liable for even bigger fines, up to £20,000 and prison time if I was to repeatedly serve/supply a minor. I think I'd rather avoid that.

When the group of minors swigging from a 3 litre bottle of cider get stopped by the local beat bobby or council licencing officer, they will be asking where it came from. If they point at Tesco, then Tesco are in the firing line.

If Tesco are pointed out, then the licencing officer can demand to see all staff training records, the premises licence, the authorising (manager/assistant manager etc) licences, copy of the documents of the manager authorising each member of staff to serve alcohol under his licence, and then demand that refresher training is carried out by all staff within a certain amount of time, say 28 days. Tesco will very much want to avoid having to re-train all of there staff as that's extra cost to themselves. And then there are the fines.

In my opinion, the legislation was poorly written and appeared to be more aimed at deterring the corner shop from selling alcohol to minors in order to combat minors binging on cider and alcopops, rather than the large chains.

The government of the time also did not do a good job of educating the public. Most people still think it is illegal to serve alcohol to an on-duty police officer. It's perfectly legal since the licencing act was last updated, but not many people know that.

dpb

You lucky ****** .

ScoobyWon't

Most traininng programmes are dreamt up at head office, who will then train the managers in one go at a meeting. The manager is then expected to present this training programme to all of his staff. It may not be possible to get all 200 employees to attend in one sitting, and then when you get more staff joing the company, each one will require training. And then there is the refresher training, which a lot of companies do every 6 months. I'd not want to be having to recruit an indentity parade for each of those occasions.

Without wanting it to sound like I'm having a pop at the cashiers, I know they aren't the best paid, plus the job isn't exactly exciting, so they probably don't pay much attention to regular customers and instead put their energy into making sure they don't end up with an £80 fine which they pay out of their own wages.

Beef

I once got refused service at a shop in the states - despite having our photo driving licenses on us (we were over 30 at the time)

We put it down to the clearly not very bright cashier not being able to cope with dates in the DD-MM-YYYY format.

Oldun

Can a 45 year old refuse to be served by an 18 year old till girl that only looks 16?

alcazar

iTrader: (2)

I suppose so, but WHY would you?

urban

iTrader: (1)

I think it must be a mainland issue.
We have different alcohol licensing laws here in N.Ireland, and I've never heard anyone here complain of this.

Leslie

We don't normally use Tesco since we dont have one near us.

We went into one this morning in another town and I was particularly unimpressed with their stock etc. Shan't bother again!

Les

DYK

Don't worry les,the rate at which these tesco stores are poping up,you'll be in sight of one soon..

alcazar

iTrader: (2)

Their customer service is THE worst I have EVER experienced in this country.
1. They lost my cheque I left as a deposit on some glasses I hired.
They COULD NOT understand why I was upset.
The cheque was posted to me three months later, crumpled up, not even a "with compliments" slip.

2. Their filling station regularly refuses cards. It's not "their" fault, customers are sent outside to use the cash dispenser.
If it happens, you are treated brusquely and no apology is given, it's YOUR fault, or YOUR bank's. Other cvustomers look at you as if you are trying to cheat Tesco.

3. When they have no Millenium, they can't ever say when it's due, and are rude and brusque. They again refuse to accept responsibility.

4. Locally, their parking is a mess: you can get in, but getting out is often impossible, it is possible to be stuck in a slot for half an hour, then in the parking area for a further hour. At this time of year, it's common......
Badly designed, but hey, it's not their fault, they won't do anything about it, but blame the local council and the estate owners.
And when it's gridlocked, they refuse to acknowledge the fact and won't even attempt to do anything.

I HATE TESCO!!!!!!!!!!!!

ScoobyWon't

To be fair, you hate almost everything.

Turbohot

Hate is a big word for a small word.

dukeoffenland

You should of been a better dad and teach him smiths his crap and that real ale is where's it at

If he compromised with carling then punch him in the mouth ... twice

JTaylor

SRSport

It's weird how pationate people are getting over a supermarket. I went to the Skipton Tesco the other day for the first time and it was better than the Keighley Sainsburys and miles ahead of their Asda and Morissons...oh dear what am I saying?

Oldun

I use my local Co-Op now.
I may pay a bit more than going to the nearest supermarket on the far side of town but,
I don't have to drive far.
I don't worry about my car getting damaged or face the racers in their loud hatchback cars showing off. (Real posers drive slowly to get noticed )
I don't have to fight the zombies attached to the trollies.
There are no long lost friends talking to each other in front of the shelf where I want to get my item from, these social gatherings can occur in the most inconvenient places.
I don't have to join a long checkout queue, if there is more than 3 people in a queue then another staff member opens another till.
I am not pointed to an impersonal self-serve till by a 'helper'.
I am greeted warmly by all staff throughout the shop.
I only have a short walk to my car and a short drive home.
I arrive home relaxed within half-an hour of leaving my house.
I receive a large amount of money twice a year into my bank account for shopping there and using my member's card.

Other Co-Ops might not be like mine, but I enjoy the shopping experience in my local one.