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Robbed from right under my nose!

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Old 06 January 2013, 08:22 AM
  #31  
Fleetster
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That sucks dude, i get sick of telling my Mrs and kids to make sure the doors are locked and the keys are not left in the door, I just get moaned at for "being paranoid" "got issues you have" kind of comments!
Old 06 January 2013, 08:25 AM
  #32  
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Very sorry to hear about this.

If it's any help, a local policeman I work for has put down gravel all round his house. It's impossible to get to any of the doors or windows from the outside without making a loud crunching sound.
Old 06 January 2013, 09:18 AM
  #33  
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Originally Posted by Rob Day
Ref where I live, some will know that I live out in a small village called Earby, where pretty much everyone knows everyone
For those of you that don't know Earby it is not a place with 'issues' or a 'bad area'... quite the opposite... a little village in the middle of Lancashire... so if it can happen here it can happen pretty much anywhere! Sad times!

Hope you are getting it all sorted Rob
Old 06 January 2013, 11:37 AM
  #34  
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Cheers Chris, and as for the Middle of Lancashire, I'm a 10 minute walk to North Yorkshire, no offense to Lancashire folk, but when giving directions to my house I usually say near Skipton as an appose to Burnley lol
Old 06 January 2013, 11:57 AM
  #35  
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This happened to my cousins VW passant the week before Christmas, showed me how they did the door lock, any lock that sticks out all you grab the lock with a pair of plyers push up and down a couple of times the lock snaps and you stick a flat head in and turn!


Don't know how people have the *****! Scary really
Old 06 January 2013, 12:18 PM
  #36  
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get your intruder alarm to chime when the door/doors are opened.
Old 06 January 2013, 12:19 PM
  #37  
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Originally Posted by Rob Day
Cheers Chris, and as for the Middle of Lancashire, I'm a 10 minute walk to North Yorkshire, no offense to Lancashire folk, but when giving directions to my house I usually say near Skipton as an appose to Burnley lol
LOL and I do not blame you. I say I live about 20 miles north of Manchester rather than near Burnley or Bury
Old 06 January 2013, 01:36 PM
  #38  
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I like the sound of the intruder alarm, I'll be searching the net now, any particular brand or model to go for?

Rob
Old 06 January 2013, 02:01 PM
  #39  
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Sorry to here this mate... Little ******* want their hands chopping off

I have two big German Shepherds and would like to see anyone try and sneak in behind my back as they would be at the door before the ******* set foot through it!!
Old 06 January 2013, 02:37 PM
  #40  
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Originally Posted by XDevil666
This happened to my cousins VW passant the week before Christmas, showed me how they did the door lock, any lock that sticks out all you grab the lock with a pair of plyers push up and down a couple of times the lock snaps and you stick a flat head in and turn!


Don't know how people have the *****! Scary really
Had to do this with my PVC garage door when i moved in there was no key. I bought a new barrel and the guy told me how to do it. Was the easiest job
Old 06 January 2013, 02:39 PM
  #41  
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Originally Posted by Osimabu
Very sorry to hear about this.

If it's any help, a local policeman I work for has put down gravel all round his house. It's impossible to get to any of the doors or windows from the outside without making a loud crunching sound.
Not as loud as Call Of Duty on full volume
Old 06 January 2013, 03:08 PM
  #42  
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That's terrible, good thing is the insurance company will replace the items and you now know to get locks that actually lock and don't leave the door open at all times.
Old 06 January 2013, 04:43 PM
  #43  
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Bad news mate been a victim this Xmas myself robbed my van of all my tools drills impact gun wheels tyres the lot GIGO start over again right from under our front window feel for you mate police never even came round just got a crime number end of !!!!

Keep safe pal
Old 06 January 2013, 04:48 PM
  #44  
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Originally Posted by CharlySkunkWeed
Get a jack russel , if someone even looks at my house my dog goes nuts (sometimes even when no-one is there)

You have ghosts mate!!!
Old 06 January 2013, 04:58 PM
  #45  
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Originally Posted by bluenosewrx
You have ghosts mate!!!
As long as the ghosts dont nick anything i dont mind

Actually think the dog has Tourettes .
Old 17 January 2013, 09:16 PM
  #46  
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Question:

How long does it usually take for an Insurance claim to actually materialise into me being paid out of replaced with the stolen goods?

Its been a good few weeks, well since 2nd Dec, and yes I have rung them, and they say they are waiting for more information from the assessor! This is the guy that visited on the 14th Dec, so practically a month ago, and told me it should be straight forward.

I have never claimed for insurance for anything before, but you would think for all the 10's of thousands of pounds I have paid for all my Insurance in my adult life without making a single claim up until now they would just get on with it!

Bloody frustrating, I think Im more bothered becuase I have bought 2 cr_ppy replacement tablets to replace the iPads, and they are just bloody one step away from being useless, and that we are back to my 9 year old Dell laptop which my daughter uses for school work and is very slooooow. Yes I could have bought 2 more iPads, but the pesky insurance aparantly may replace the items or give me vouchers for apple etc which would double me up, whereas these pesky tablets were only £70 each.

Anyway rant over!

Rob
Old 17 January 2013, 09:53 PM
  #47  
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Originally Posted by Rob Day
Question:

How long does it usually take for an Insurance claim to actually materialise into me being paid out of replaced with the stolen goods?

Its been a good few weeks, well since 2nd Dec, and yes I have rung them, and they say they are waiting for more information from the assessor! This is the guy that visited on the 14th Dec, so practically a month ago, and told me it should be straight forward.

I have never claimed for insurance for anything before, but you would think for all the 10's of thousands of pounds I have paid for all my Insurance in my adult life without making a single claim up until now they would just get on with it!

Bloody frustrating, I think Im more bothered becuase I have bought 2 cr_ppy replacement tablets to replace the iPads, and they are just bloody one step away from being useless, and that we are back to my 9 year old Dell laptop which my daughter uses for school work and is very slooooow. Yes I could have bought 2 more iPads, but the pesky insurance aparantly may replace the items or give me vouchers for apple etc which would double me up, whereas these pesky tablets were only £70 each.

Anyway rant over!

Rob
A lot depends on how easy the claim is to assess and in your case from what I know that should be easy.

Six weeks is about the maximum amount of time I would expect it to take.

If I were you I would call your insurance again and when they tell you they are waiting for the assessor ask for their number and speak to them directly. If they won't give it to you tell them to get off their **** and ring for you as they need to remember you pay them for insurance and they are quick enough when it comes to taking your premium so they should get on with processing your claim!
Old 17 January 2013, 11:31 PM
  #48  
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Originally Posted by f1_fan
A lot depends on how easy the claim is to assess and in your case from what I know that should be easy.

Six weeks is about the maximum amount of time I would expect it to take.

If I were you I would call your insurance again and when they tell you they are waiting for the assessor ask for their number and speak to them directly. If they won't give it to you tell them to get off their **** and ring for you as they need to remember you pay them for insurance and they are quick enough when it comes to taking your premium so they should get on with processing your claim!
Cheers Chris,

You see the trouble I have is that Im actually reluctant to push them as I dont want them to think this guy is pain, so lets drag it out further, or worse still simply decline the claim

My Insurance is with Swinton as they are/were the best quote price for the cover I wanted. If you think I should go elsewhere then I will happily move on when renewal is due. I've been with Norwich Union aka Aviva for 5 years until they hiked the price up 2 fold last year, and then I moved on. So I actually feel guilty claiming as I have only been with Swinton for around 3 months prior to the incident

I'll give them a bell tomorrow, watch this space

Rob
Old 18 January 2013, 09:54 AM
  #49  
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Originally Posted by Rob Day
Cheers Chris,

You see the trouble I have is that Im actually reluctant to push them as I dont want them to think this guy is pain, so lets drag it out further, or worse still simply decline the claim

My Insurance is with Swinton as they are/were the best quote price for the cover I wanted. If you think I should go elsewhere then I will happily move on when renewal is due. I've been with Norwich Union aka Aviva for 5 years until they hiked the price up 2 fold last year, and then I moved on. So I actually feel guilty claiming as I have only been with Swinton for around 3 months prior to the incident

I'll give them a bell tomorrow, watch this space

Rob
I wouldn't worry about pushing them, just be polite and explain your reasons as you have in the post a couple above this. It's a simple claim and there is no reason why it should take any longer than this to sort out really.

I am no expert on home insurance, but Swinton have been around a long time and I have never heard anything really bad about them... that said you only find out how good they are when you need to claim of course. As long as you get it sorted with not too much fuss I wouldn't think badly of them.

I was with Aviva, but like you found they hiked the price up too much and am now with Direct Line because they offered me the best deal for covering my music system and collection properly and doing a bit of research online they seem to be pretty good over claims.

Hopefully I won't need to find out.

Anyway hope you get it sorted soon
Old 18 January 2013, 03:12 PM
  #50  
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Originally Posted by Rob Day
Question:

How long does it usually take for an Insurance claim to actually materialise into me being paid out of replaced with the stolen goods?

Its been a good few weeks, well since 2nd Dec, and yes I have rung them, and they say they are waiting for more information from the assessor! This is the guy that visited on the 14th Dec, so practically a month ago, and told me it should be straight forward.

I have never claimed for insurance for anything before, but you would think for all the 10's of thousands of pounds I have paid for all my Insurance in my adult life without making a single claim up until now they would just get on with it!

Bloody frustrating, I think Im more bothered becuase I have bought 2 cr_ppy replacement tablets to replace the iPads, and they are just bloody one step away from being useless, and that we are back to my 9 year old Dell laptop which my daughter uses for school work and is very slooooow. Yes I could have bought 2 more iPads, but the pesky insurance aparantly may replace the items or give me vouchers for apple etc which would double me up, whereas these pesky tablets were only £70 each.

Anyway rant over!

Rob
My father-in-law had his brand new Octavia taken last summer from his office. First he knew about it was when it looked out the window to see it being driven off. Sadly the police told him that it was almost certainly taken abroad and ended their investigation right there.....the f***'in crim was even caught on CCTV!

The insurers took two months, maybe longer to write him a cheque.
Old 29 January 2013, 06:17 PM
  #51  
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Update:

Had a call from the assessor today, they quote me £900 minus my excess, which is around half the initial claim ;(

They are stating that the iPod Video, iPad2, and Lenovo Laptop have no proof of purchase. I obviously argued on the phone for a little while until I was told that I was being a litle OTT about the situation. He then claimed he would round up the claim to £1150, which is £1000 after excess fees.

The mind boggles! Im now trying to find the people I bough these items from, starting with the wifes iPad2, I bought it from a guy on here over a year ago, at the back end of 2011 as an Xmas present. Ive posted a thread up in anticipation

https://www.scoobynet.com/scoobynet-...l#post10966595

Any help or advice would be great, im obviously quite p!ssed of at the moment
Old 29 January 2013, 06:25 PM
  #52  
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Its not this one, is it?

https://www.scoobynet.com/non-car-re...-for-sale.html
Old 29 January 2013, 07:00 PM
  #53  
Rob Day
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Originally Posted by Myles
No, but thanks taking the time to look. Im going to the bank tomorrow to ask them for a statement going back that far, as my online account won let me go back beyond 12 months
Old 30 January 2013, 09:52 AM
  #54  
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Originally Posted by Rob Day
Update:

Had a call from the assessor today, they quote me £900 minus my excess, which is around half the initial claim ;(

They are stating that the iPod Video, iPad2, and Lenovo Laptop have no proof of purchase. I obviously argued on the phone for a little while until I was told that I was being a litle OTT about the situation. He then claimed he would round up the claim to £1150, which is £1000 after excess fees.

The mind boggles! Im now trying to find the people I bough these items from, starting with the wifes iPad2, I bought it from a guy on here over a year ago, at the back end of 2011 as an Xmas present. Ive posted a thread up in anticipation

https://www.scoobynet.com/scoobynet-...l#post10966595

Any help or advice would be great, im obviously quite p!ssed of at the moment
This sounds typical of insurance assessors. They're just trying to minimise the payout Rob. They'll use various tricks and hope you cave in. Could your broadband provider not be able to confirm that different machines were in use in your house. Maybe a long shot but perhaps worth a try.
Old 30 January 2013, 10:18 AM
  #55  
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Hope you & the family are getting over the episode now.

Suggest taking pics of your valuable belongings. Its something we should all do.

good luck Rob
Old 15 February 2013, 07:48 PM
  #56  
Rob Day
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Cheers guys for the comments.

Here is hopefully the last of it after nearly 11 weeks..

I managed to get a bank statement from Dec 2011 (cost £5 by the way), then with this took it into the my local branch whom looked into the transaction, and spoke to head office. The pulled up the BACS transfer that stated "iPad 2 and extras". Bank signed and stamped the "screen shot" of the transaction.

I scanned the said documents and sent them to the assessor, he rang me within a few days and offered me a further £218 (total £1218)...... huh, this iPad was £350. Basically he tried to pluck the excess from it although we (or more like he) agreed that £1150 (£1000 after excess) was the sum so far prior to this late POP.

Anyway after another drawn out Mr Day angry on the phone resulted in £1518 (£1368 after excess) which is a result in the grand scale.

The total of my claim was £1700, and this was for item I noticed had gone missing at the time, items that I claimed for, and not items I have since realised have been stolen too!

The moral now is persevere with the claim and try to have all items backed up with POP or photographs of the said goods, and although the insurance state they need the list of inventory asap to help speed up the claim, this is clearly set out to make you panic and rush the list and hopefully miss some items!

Rob

ps- Anyone selling an iPad, I need two
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