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broadband provider-who to use

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Old 12 August 2014, 05:03 PM
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the shreksta
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Default broadband provider-who to use

im moving house next week and im with virgin media but the area im moving to doesnt have virgin so ive got to change provider (bit gutted as virgin was spot on for speed etc)

im reading really bad reviews for sky and bt and they were top of my list

i cant get sky fibre-optic in my new house/area either

i fooking hate slow internet so who am i best to use?

im with ee for my mobile and they have offered me unlimited home broadband for £2.50 per month

im in hinckley/leicestershire

cheers
Old 12 August 2014, 05:51 PM
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Brun
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BE broadband always served me well then i got a good deal with BT. Their BB was fine but the customer service was truly shocking (that's if you could understand the ethnic minority). Never again will i go back to them on the strength of that alone.

Now with Sky (who now own BE Broadband) and i'm happy again. 7mb connection is just fine for me and in my experience, great customer service.
Old 12 August 2014, 06:06 PM
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stonejedi
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Shrek mate if ee are offering you unlimited for £2.50 month i would take it its a very good deal,and there not to bad as a service provider either.SJ.
Old 12 August 2014, 06:23 PM
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the shreksta
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Originally Posted by stonejedi
Shrek mate if ee are offering you unlimited for £2.50 month i would take it its a very good deal,and there not to bad as a service provider either.SJ.
im just concerned that i will be losing speed as its not fibreoptic
Old 12 August 2014, 08:12 PM
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If you can't get Fibre and don't have cable, then unless you live in Hull, then you're going to be using BT anyway?
Old 12 August 2014, 08:20 PM
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Dirk Diggler 75
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Sky for me .....
Old 12 August 2014, 08:26 PM
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Sky has served me well tbh considering all the bad reviews, you just need to know how to handle them.
You can get decent speeds depending how far exchange is.

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Old 13 August 2014, 08:59 AM
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kernel
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Stick your new postcode in to a broadband checker, eg. http://www.samknows.com/broadband/broadband_checker

You'll get a list of who is at the exchange and thus some of your options. If you go and check at BT directly they'll tell you when FTTC is scheduled, if it is, although from experience I'd take the dates with a pinch of salt. I've a friend on the same exchange as me and I've had FTTC for 3 or 4 years now and my friends number reports a date that when it arrives goes out an other 6 months, repeat.

For ADSL,if you use an LLU provider then the only BT bit it is the physical cable as the ISP has their own kit in the exchange. Not sure what happens with FTTC, I assume basically the same.

P.S. Happy PlusNet customer here, although owned by BT they do have call centres in Yorkshire.

Last edited by kernel; 13 August 2014 at 09:01 AM.
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