Where to buy PCs for our company?
02 December 2003, 01:33 PM
#1
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Our main PC in work failed this morning and I've had to give work my home PC until we sort out a new one. We call it our server but its not really, it just holds all our "Office" files.
We are going to buy a couple of new ones. In the past I've always bought Dell and have never had issue with them although I have read recently that some have not been entirely happy with Dell service.
So, before I choose Dell again does anyone have other suggestions as to where to buy? Don't have time to DIY and with DIY comes the continued responsiblity to maintain and take blame when the user breaks it.
TIA.
02 December 2003, 01:46 PM
#2
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I've never known Dell to make poor PC's. Their service has been questioned by some but I personally have never had any problems.
As you have already said. Avoid the DIY route if its for a business. The amount of possible problems it could bring are huge.
Darren
As you have already said. Avoid the DIY route if its for a business. The amount of possible problems it could bring are huge.
Darren
02 December 2003, 01:57 PM
#3
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Our company use Dell. They give us at least a 15% discount from the prices on their web site. We have our own account manager, so just price/spec kit online then e-mail the orders to him and he gets back with a discount cost.
We even financed all our new kit (£100k's worth) through their finance dept.
We stuck with their OptiPlex range of desktops as they're more orientated for businesses (i.e. stable, reliable, wake on lan & managable via their OpenManage product)
This is the 3rd batch of PC's in 5 years and we've only had a few problems - faulty memory in a couple of PC's and replacement DAT drives in a server.
Service has been good, but you need to pay for it. They have a pool of spare parts. The std next business day service is pooled along with Joe Public's spares, so you could get a poor service. We have their Gold 24x7 support for servers and our switches and I've never had a problem getting something fixed the same day.
Our desktops are on the 12x5 Same Business Day service as our account manager said the parts for this service is pooled with the 24x7 lot. It's on the Next Business Day one that should be avoided if possible.
Stefan
We even financed all our new kit (£100k's worth) through their finance dept.
We stuck with their OptiPlex range of desktops as they're more orientated for businesses (i.e. stable, reliable, wake on lan & managable via their OpenManage product)
This is the 3rd batch of PC's in 5 years and we've only had a few problems - faulty memory in a couple of PC's and replacement DAT drives in a server.
Service has been good, but you need to pay for it. They have a pool of spare parts. The std next business day service is pooled along with Joe Public's spares, so you could get a poor service. We have their Gold 24x7 support for servers and our switches and I've never had a problem getting something fixed the same day.
Our desktops are on the 12x5 Same Business Day service as our account manager said the parts for this service is pooled with the 24x7 lot. It's on the Next Business Day one that should be avoided if possible.
Stefan
02 December 2003, 04:29 PM
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02 December 2003, 05:33 PM
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ozzy,
If you don't mind me asking, what is you rough annual spend with Dell? We get between 10 and 12% of quotes but was wondering what your annual spend is to get the 15%. I might have to have a word with our account manager
Darren
If you don't mind me asking, what is you rough annual spend with Dell? We get between 10 and 12% of quotes but was wondering what your annual spend is to get the 15%. I might have to have a word with our account manager
Darren
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04 December 2003, 10:56 AM
#11
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Cheers for the opinions chaps.
Bought 2 dells yesterday which should arrive in 10ish days. Quite impressed with the free printer with one PC and the free MP3 player with the other.
And as payment to me for renting my PC for 10 days at £20 a day I was allowed to order a Kodak digicam for £200
Bought 2 dells yesterday which should arrive in 10ish days. Quite impressed with the free printer with one PC and the free MP3 player with the other.
And as payment to me for renting my PC for 10 days at £20 a day I was allowed to order a Kodak digicam for £200
04 December 2003, 12:41 PM
#13
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HP/Compaq here as well although a few Dell machines came in and had one for myself , much better than that pants HP Evo I had Even came with cd writer/dvd player which wasn't specified, 500mb of RAM and a dual screen video card. Currently chained to my desk as every memeber of the IT dept want it 
, much better than that pants HP Evo I had Even came with cd writer/dvd player which wasn't specified, 500mb of RAM and a dual screen video card. Currently chained to my desk as every memeber of the IT dept want it
04 December 2003, 01:20 PM
#16
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Well, I'm happy.
Nobody has really looked at the order form so the MP3 player will be going to one of the younger relations for chrimbo. I'll be keeping the free printer for a bit as my home printer has given up the ghost but it will be put back into office service (eventually).
Also get to rob the PCs we are replacing of anything of interest
Nobody has really looked at the order form so the MP3 player will be going to one of the younger relations for chrimbo. I'll be keeping the free printer for a bit as my home printer has given up the ghost but it will be put back into office service (eventually).
Also get to rob the PCs we are replacing of anything of interest
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