Infostealer.Banpaes problem
08 September 2006, 09:07 AM
#1
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Infostealer.Banpaes problem
My home PC got infected last night and the Norton Antivirus alert flashes up. I click ok on the alert and almost immediately the same message appears, click ok and the same alert pops up again.
I ran a full scan with Norton, a full scan with NOD32, a full scan with Adaware and a full scan with Zonealarm and the alert keeps appearing. Norton and NOD32 removed some infected files but the Norton alert keeps appearing.
The other problem is that I cant connect to the internet anymore to update the virus libraries. I'm at work now and have searched for other software that may remove the problem and I've downloaded X-cleaner.
Anyone had a similar problem and sorted it out. This is really doing my head in now and I'm at the end of my PC knowledge to remove this trojan.
I ran a full scan with Norton, a full scan with NOD32, a full scan with Adaware and a full scan with Zonealarm and the alert keeps appearing. Norton and NOD32 removed some infected files but the Norton alert keeps appearing.
The other problem is that I cant connect to the internet anymore to update the virus libraries. I'm at work now and have searched for other software that may remove the problem and I've downloaded X-cleaner.
Anyone had a similar problem and sorted it out. This is really doing my head in now and I'm at the end of my PC knowledge to remove this trojan.
08 September 2006, 09:15 AM
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Norton won't do it automatically - but here are their instructions for manual removal:-
http://www.symantec.com/security_res...634-99&tabid=3
Good luck!
Pete
http://www.symantec.com/security_res...634-99&tabid=3
Good luck!
Pete
08 September 2006, 03:37 PM
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Cheers Pete, the computer is being looked at as we speak with a print out of the link you provided. Fingers crossed its fixable 
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