HP Laptop issue - can anyone help?

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14 September 2006, 06:16 PM

Bravo2zero_sps

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HP Laptop issue - can anyone help?

The Mrs's laptop (HP Compaq Pavillion ZE5232) has stopped powering on. I have removed the battery and plugged in the power supply and there is nothing, light is on the power supply but no lights on the laptop.

The power supply makes a high pitch noise which I don't think it should be doing. Anyone know where I can get hold of a power supply to test it as I don't want to buy a new one in case its not the power supply and an issue with the motherboard. Local repair shop wants £40 + VAT just to touch it before they even charge for any parts or repairs

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15 September 2006, 10:19 AM

Gillp95

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Is the battery flat ?
If it isn't, put it back in the laptop, unplug the power supply and see if the laptop powers up. If it doesnt, it could be a motherboard fault. If it does power up, looks like it is a power supply fault.
Also, try taking out any additional memory upgrades or pcmcia cards. Take it down to base spec and try powering it on again.

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15 September 2006, 11:11 AM

Bravo2zero_sps

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Thanks but battery is dead and it is in standard form. Going to give the power supply to my hardware team at work and ask if they can check it for voltage etc and see what they come up with.

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