RMA26

I’ve finally made a decision to get broadband installed at home

Dilemma now is who to go with? Unfortunately I live in a conservation area (cobbled street) so cable is not an option (SKY is ok tho)

Just curious as to people’s opinions on service providers?

My mobile contract is with Orange, so I suppose I could look at them as one option

Tam the bam

Edited for accuracy

I've got BT broadband, it's ok but the hub needs re-booted quite regularly. Their customer services are dire though, but not as bad as Virgin yet!

RMA26

Thanks G

Chris L

I'm with Be Internet - great performance (normally up around 16 Mb) and outstanding customer service - something of a rarity in the world of broadband providers.

SirFozzalot

I'm with Sky....no issues!

MOK79

What he said......... Installed it for a number of my clients and not had a single complaint. Very good speeds as well

SwissTony

iTrader: (19)

go with sky, I am once I get out of my ****ing awful contract with the ****s that are BT

jaytc2003

iTrader: (1)

if you have sky tv then go for sky broadband, good reliable service
I am just in the process of changing to be though as I am cancelling sky tv.
Dont go with BT though as it is expensive for a capped service.

Rudolph Hooker

They are great until you have a problem. So I changed to BT at least the same provider looks after the lines and the broadband

loony toon

iTrader: (4)

Sky for me too, never had a problem plus you get bundle deals with your tv service


cant fault it really and you get wireless thingymigigy too lol

mmuuzzyy

BE internet....24meg download speeds and unrestricted.
miles better than ****ty sky,virgin,aol,bt etc etc

I pay £18 a month for 2meg cable from virgin (medium user)

Be is £22 a month and 24 meg..... no brainer really (and a static ip address too.... which non of the other providers will give you (i deal if you want to set up a vpn and work fr4om home))

only reason i havent got it yet is because i dont have a bt line to my house....yet

bighead

iTrader: (1)

yes but we at sky only pay £10 for unlimited access and up to 16mb speed

MattW

Be is going into our exchange on 30/6 will be moving from BT, contract up end of August (hopefully can pay it up)

OllyK

Plusnet provide fixed IP's, I've been on one for the last 4 years. Main issue I have is the local exchange which is crap, however, it's being upgraded this year apparently so I should start to get some decent speeds.

scoobyverysoon

iTrader: (1)

Be have 3 packages lite for 14 quid so upto 8mb DL - the pro upto 24mb DL 1.3 UL and 1 free static IP addy (im on this costs 18 quid PM) the top one is 22 quid but you only get extra upload speed so not worth it fo me IMO

RB5-Black

o2

They bought Be a while ago and it's £7.50 for mobile customers Unlimited and 8meg

RMA26

Thanks Guys, something to chew over

fireblade37

iTrader: (1)

just joined o2 excellent service and comes with free uk 24h costumer service, not like tiscali crap aaarrrrhh

jowl

If O2 are in your exchange then these should be the top of your list I reckon, Just changed to them and they're are bloody brilliant. Great customer service - they e-mail me to apologise that my speeds were not up to what they expected (although 4-5 times better than I had with Virgin ADSL) and offered to try and better it over the phone or reduce my tariff. They called me, explained everything and we moved to the 8mb servce.

But I get fast broadband without dropouts. Can't fault them.

ScoobyDriverWannabe

Im also looking at changing my ISP, also cant have cable and my exchange isnt LLU or something so that cuts allot of ISPs down

Iv been considering these Home Broadband < PlusNet | Home Broadband Internet Packages UK

Does anyone have any experience or comments regarding them ?

mad555

iTrader: (1)

Same here.

ScoobyDoo555

I'm with Vodafone - £25 (including Line Rental) and all phone calls.
Cheap if you've got a Voda mobile contract anyway. Also free customer support (and very good too)
Highly reliable - 1 short outage in nearly 16 months
8Meg fair usage policy. I've caned it and never had an issue.
I'm also getting on average (even in high peak) 6.8 Meg.
The contract is 18months, and whilst probably not the cheapest, I've got to admit, they've been really good.

Dan

Scoobyols69

Im with sky as well had no problems and lots of extra deals! i would recommened to any user to go With Sky

Will

i remember AOL being good customer service wise. and now they offer a free laptop, and if i can remember rightly its £19.99 a month, plus you get a wireless router worth £50

mart360

Aol,s customer service is now in bangalore, occasionally you get ireland,


there speeds are cr*p and the service is too

and there still charging me for a service than finished in feb!!!




NEVER AGAIN

ScoobyDriverWannabe

Avoid AOL, thats who im trying too get away from, tech support is worthless unless you are fluent in punjab.

They have moved everyone accross too the carphone warehouse/talk talk network which is heavily oversubscribed and unreliable.

Dedrater

The only thing not answered or asked by the op here, is weather he can get LLU.

Different ball game then.

jase/karen.v1.sti

You've got to take a look at orange mate,if your contract is over £30 a month then its free(depending on what speed you want). I've been with orange since they were freeserve! With no problems