Outlook Express Problem - Help Please
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I have used OE for years - currently OE6 with Windows XP.
Now when I send e-mails the mail seems to be sent but doesn't clear from Outbox Folder and is not shown in Sent Folder. I have checked if messages are actually going by sending a test message to myself.
But with messages being stuck in Outbox folder they go out again every time I go to Send/Receive (and I have no way of being sure if they have actually gone to recipient).
So what do I do please?
Many thanks, David
Now when I send e-mails the mail seems to be sent but doesn't clear from Outbox Folder and is not shown in Sent Folder. I have checked if messages are actually going by sending a test message to myself.
But with messages being stuck in Outbox folder they go out again every time I go to Send/Receive (and I have no way of being sure if they have actually gone to recipient).
So what do I do please?
Many thanks, David
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If Outlook Express is not actually able to contact your outgoing mail server to send the mails then you should see the error when you do a send/receive. Does that happen?
Who is your email provider? Are you sure they haven't changed their mail servers?
Who is your email provider? Are you sure they haven't changed their mail servers?
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sorry but outlook is such a goliath of akward sluggish ways to do things, change to google apps or some other such cloud system and never look back!
I used to run outlook/thunderbird and every other mail system they are all pants and they all have problems like the one you mention and then as soon as you try to use the same mail account on 2 different computers.......kaboom!
I used to run outlook/thunderbird and every other mail system they are all pants and they all have problems like the one you mention and then as soon as you try to use the same mail account on 2 different computers.......kaboom!
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I have used OE for years - currently OE6 with Windows XP.
Now when I send e-mails the mail seems to be sent but doesn't clear from Outbox Folder and is not shown in Sent Folder. I have checked if messages are actually going by sending a test message to myself.
But with messages being stuck in Outbox folder they go out again every time I go to Send/Receive (and I have no way of being sure if they have actually gone to recipient).
So what do I do please?
Now when I send e-mails the mail seems to be sent but doesn't clear from Outbox Folder and is not shown in Sent Folder. I have checked if messages are actually going by sending a test message to myself.
But with messages being stuck in Outbox folder they go out again every time I go to Send/Receive (and I have no way of being sure if they have actually gone to recipient).
So what do I do please?
Haven't used OE for years - but I still use Outlook 2000 on XP (yes, people still use it. I did go to Thunderbird but I couldn't synch my phone with it - contacts or calendar - without a lot of hassle. With Outlook it just works .....). In 'Tools/Options' (with Outlook anyway) under 'Mail Delivery' there is an option to 'Send messages immediately'. Does OE have this and is it checked?
There is also the option to check for new messages every 'x' minutes.
Dave
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OK guys, thanks.
I use OE because it has been fine for what I have needed for 10 years. I tried to download OE8 but it jammed everything so I went back to OE6. I readily admit that IT is not one of my strong points.
I recently got a laptop which my daughter has "borrowed" with Vista and mail stuff that goes with it which I found a nightmare.
Other mail programmes have been suggested but when I asked on here about losing all the info in my OE folders I got conflicting information so not wanting to take a chance I stuck with OE. Microsoft said they could help but wanted 46 used onecers which I haven't got at the moment!!
But back to the problem. ISP is Plusnet who weren't much help. Single mails seem to be sent and received by recipient (I ahe tested with friend) but do not get moved to my Sent Box (and I have checked this options in Tools) but stay in Outbox Folder. So next time I go to check my mail (Send/Receive button) they get sent again. Of course I can delete them to avoide double sending but that still doesn't give me assurance that they have actually been sent. They have been straightforward text message of small file size btw.
Can I simply download a "patch" or a new version of OE6 perhaps but would I lose all stored info if I did?
Cheers, David
I use OE because it has been fine for what I have needed for 10 years. I tried to download OE8 but it jammed everything so I went back to OE6. I readily admit that IT is not one of my strong points.
I recently got a laptop which my daughter has "borrowed" with Vista and mail stuff that goes with it which I found a nightmare.
Other mail programmes have been suggested but when I asked on here about losing all the info in my OE folders I got conflicting information so not wanting to take a chance I stuck with OE. Microsoft said they could help but wanted 46 used onecers which I haven't got at the moment!!
But back to the problem. ISP is Plusnet who weren't much help. Single mails seem to be sent and received by recipient (I ahe tested with friend) but do not get moved to my Sent Box (and I have checked this options in Tools) but stay in Outbox Folder. So next time I go to check my mail (Send/Receive button) they get sent again. Of course I can delete them to avoide double sending but that still doesn't give me assurance that they have actually been sent. They have been straightforward text message of small file size btw.
Can I simply download a "patch" or a new version of OE6 perhaps but would I lose all stored info if I did?
Cheers, David
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Not sure what you're saying there. When you hit 'Send/Receive' do the messages end up in your 'Sent Items'? *IF* they end up in 'Sent Items' then as far as OE thinks, they've gone.
Haven't used OE for years - but I still use Outlook 2000 on XP (yes, people still use it. I did go to Thunderbird but I couldn't synch my phone with it - contacts or calendar - without a lot of hassle. With Outlook it just works .....). In 'Tools/Options' (with Outlook anyway) under 'Mail Delivery' there is an option to 'Send messages immediately'. Does OE have this and is it checked?
There is also the option to check for new messages every 'x' minutes.
Dave
Haven't used OE for years - but I still use Outlook 2000 on XP (yes, people still use it. I did go to Thunderbird but I couldn't synch my phone with it - contacts or calendar - without a lot of hassle. With Outlook it just works .....). In 'Tools/Options' (with Outlook anyway) under 'Mail Delivery' there is an option to 'Send messages immediately'. Does OE have this and is it checked?
There is also the option to check for new messages every 'x' minutes.
Dave
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d
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It seems you're not alone.
http://www.pcreview.co.uk/forums/thread-3757121.php
http://forums.techguy.org/web-email/...-outbox-2.html
How many items have you got in your sent items?
Might be worth moving these to a new temporary folder in your inbox, then deleting the outbox.dbx and sent items.dbx as it says in the links
http://www.pcreview.co.uk/forums/thread-3757121.php
http://forums.techguy.org/web-email/...-outbox-2.html
How many items have you got in your sent items?
Might be worth moving these to a new temporary folder in your inbox, then deleting the outbox.dbx and sent items.dbx as it says in the links
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It seems you're not alone.
http://www.pcreview.co.uk/forums/thread-3757121.php
http://forums.techguy.org/web-email/...-outbox-2.html
How many items have you got in your sent items?
Might be worth moving these to a new temporary folder in your inbox, then deleting the outbox.dbx and sent items.dbx as it says in the links
http://www.pcreview.co.uk/forums/thread-3757121.php
http://forums.techguy.org/web-email/...-outbox-2.html
How many items have you got in your sent items?
Might be worth moving these to a new temporary folder in your inbox, then deleting the outbox.dbx and sent items.dbx as it says in the links
Thanks again, David
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I used to use OE but about a year ago i switched to Gmail, 7.5Gb of storage and the ability to d/l from other POP3 accounts (i have a few ISP email addresses also collecting into the Gmail account).
Google Chrome is also a very good browser, switched from Firefox about 18 months ago and it enables things like your bookmarks to be synced over different PC's / laptops so whatever you add / remove on one will be the same on another PC / laptop.
Google Chrome is also a very good browser, switched from Firefox about 18 months ago and it enables things like your bookmarks to be synced over different PC's / laptops so whatever you add / remove on one will be the same on another PC / laptop.
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Yeah that's exactly the problem so I can't thank you enough. I have been using my Sent and Inbox as record keeping folders for a long time now. I did clear out some but obviously not enough. I'll go through the advice on the links carefully but not sure at the moment what this .dbx stuff is? ...
I keep all my 'Sent' items as well (well, most of them). But I archive them. Make new folders underneath your 'Sent Items' - for personal use I just use one folder per year so something like 'Sent2009', but for work it was a folder per month, so something like 'Sent0309' - and drag over the old mails every month/year/whenever. Similarly for old 'Inbox' emails, with these the ones I want to keep are ones with information I *may* want in the future, so I make a folder called 'Archives' (or whatever) and underneath that a folder for each type of email I want to keep.
Oh, not sure how OE stores it's email but I make sure that if I send an email that has an attachment of any sort, I'll delete the attachment from the 'stored' email. That's one way of keeping it's storage space small(ish) ...
HTH
Dave
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Thanks Dave,
I have now moved hundreds of files from my Sent and Inbox Folders to new sub-folders and named them accordingly. Ideally I would like to move most of them to an external hard drive but how do I find the files in Windows so I can move across? I think I also need to know this to find the .dbx files that are mentioned in the link that Mr LostUser provided.
Have a good day as they say![Smile](https://www.scoobynet.com/images/smilies/smile.gif)
David
I have now moved hundreds of files from my Sent and Inbox Folders to new sub-folders and named them accordingly. Ideally I would like to move most of them to an external hard drive but how do I find the files in Windows so I can move across? I think I also need to know this to find the .dbx files that are mentioned in the link that Mr LostUser provided.
Have a good day as they say
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David
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Dave - pushing my luck I know but since you know your way around OE do have a quick answer to this question?
How do I send the same message to several different recipients but without the mail showing which other recipients it has been sent to? A mail shot thing I guess. Only talking about a dozen or so recipients, not a mass mail shot. And I have looked everywhere to find out how to do this btw.
d
How do I send the same message to several different recipients but without the mail showing which other recipients it has been sent to? A mail shot thing I guess. Only talking about a dozen or so recipients, not a mass mail shot. And I have looked everywhere to find out how to do this btw.
d
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I've tried that but I think you need to put a main recipient in the "To" box which rather defeats the object and you can only use bcc box if all the other recipients are listed in your address book which is a real pain?
David
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If you want to change where OE folders reside then see this ... http://www.insideoe.com/files/store.htm ... (near the bottom).
HTH
Dave
Last edited by hutton_d; 25 September 2010 at 12:25 PM.
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Thanks again, Dave.
I have been trying out a few things since your mail and made some progress on mailshots.
This is probably blindingly obvious but I didn't appreciate it
If I put my name in "To" box then all recipients realise that they are just getting copies of something sent to David Lock whereas I want them to think mail has gone directly to them. But if I title myself "The Sales Manager" then "To" box will just seem like it's addressed to their Sales Manager or whatever.
I don't want to input all recipients into my address book but I have found that once I have done a single bcc in address box window I can than type in further bccs directly into message.
The only drawback that I have found is that I don't have a copy of the bcc recipients anywhere.
Does that make sense?
David
I have been trying out a few things since your mail and made some progress on mailshots.
This is probably blindingly obvious but I didn't appreciate it
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I don't want to input all recipients into my address book but I have found that once I have done a single bcc in address box window I can than type in further bccs directly into message.
The only drawback that I have found is that I don't have a copy of the bcc recipients anywhere.
Does that make sense?
David
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I see. You want to send 'personalised' emails. Tricky with OE I believe as it's meant to be a 'personal' email tool, a very cut down Outlook, rather than a business tool. There are add-ins such as at ... http://www.office-addins.com/-outloo...okexpress.html ... that you have to pay for. Try Googling OE and 'personalised emails', you may be able to find a freebie that'll do what you want.
Dave
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