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Anyone had cause to use the genius bar?

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Old 27 May 2011, 08:37 PM
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Simon C
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Default Anyone had cause to use the genius bar?

My mac's foofed! Started off grey screening and refusing to bring up the apple logo let alone boot up. Some 10 mins later it would struggle into life and be fine for a while.

So I've reset the PMU and other things following what advice I can find on apples site and a few other things. In the end I have flattened the hard drive and put a fresh instal of OS 10.4.10 ona nd upgraded to 10.5. Now all the problems are back and worse. Whilst putting the fresh instal on I tried restoring from a time machine back up to watch it fail.

The sys diagnostics don't report any faults even on extended test.

This as you can tell I've done numerious times over the last week to no result.

My only option is now the genius bar, anyone used it?
Old 27 May 2011, 09:57 PM
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scouser321
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Have you got a different hdd you
Can put in it? Fresh install of the os. See how it goes.


Sounds like your hdd is on it's way out to me
Old 27 May 2011, 10:24 PM
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JackClark
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Another vote for HDD, Genius bar has been a good experience for me every time.
Old 27 May 2011, 10:29 PM
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ScoobyDoo555
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+1 for hdd
Old 27 May 2011, 10:40 PM
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lordharding
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Yes slight problem with my iPhone and they were so pleased to help me with the problem

Apple have a great motivated workforce ,compared to others on the high street

Best to prebook a slot first though
Old 28 May 2011, 08:56 PM
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Simon C
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Well, its back up and being posted from, so for the time being at least its spared me a trip to Milton Keynes.

Taken what you all have said about HDD failure and will be looking at a new hard drive. Open to suggestions on which 1's and size.

Its a Mac mini 1.83 duo core with an 80gb hdd. Running 10.5 OS with 1gb ram if that helps on specs.
Old 28 May 2011, 09:56 PM
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jura11
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Originally Posted by Simon C
Well, its back up and being posted from, so for the time being at least its spared me a trip to Milton Keynes.

Taken what you all have said about HDD failure and will be looking at a new hard drive. Open to suggestions on which 1's and size.

Its a Mac mini 1.83 duo core with an 80gb hdd. Running 10.5 OS with 1gb ram if that helps on specs.
Hi there depends on budget,but i would suggest 500gb will be enough or if you have good budget i would recommend SSD(64GB cost around £70) and with this i would recommend fit another 1GB memory as well.

And f you fancy do on your own here is few guide how to do

http://soledadpenades.com/2007/11/01...rd-disk-drive/

http://www.sterpin.net/uk/ddMacMiniuk.htm


Jura

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Old 29 May 2011, 03:55 PM
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Markus
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TM restore issues - If the OS on the install DVD was earlier than the OS that was last on the machine, then you can get problems; eg; DVD has 10.4, you were running 10.5.

I'd say HDD is going, my machine started acting very odd indeed. Run Disk Utility's verify over it, see what, if anything, it picks up. If you have TechTool Pro run that as well / instead of DU. I had DU say all was fine and dandy and TTP found issues.

Size of drive, well, given storage is pretty cheap, I'd go for either 500 GB or 1TB drive. Better to have more and not need it.

If it's out of warranty, then have a look at ifixit and see if there is a guide for a bit of DIY, see if you're comfortable doing it and save some money. I've done my Intel iMac, and it's not that difficult, and I'm somewhat all thumbs.
If in Warranty / AppleCare, talk to Apple. See if they need to supply the parts, or if they will fit brand new parts you bring along, again, sourcing from third parties will be cheaper than from Apple, but they might not give you the option.
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