HRT

Hi

I have recently bought a Canon VIXIA HFM40 camcorder.

I have loaded the software calle Videobrowser from Pixela that came bundled, however it fails to start.

Immediately is shows Videobrower.exe has stopped working and that Windows will look for a solution. The program then closes.

I have uninstalled, reloaded, gone to the Pixela site and downloaded a Ver1 as mine came with Ver1.2 and no difference.

Very annoying as I has problems with my older Panasonic camera not having the option to connect to a PC and hence why I have bought a new camera.

Any ideas?

bioforger

iTrader: (1)

Is this on win7? is the app supported in win7? Try running it in XP compatibility mode. Or ask Canon if they have an update for 7 or another solution. Worst case it simply might not be supported in win7.

HRT

On win7 and it is supported.Th software specifically states operating in XP mode of Win7 is not supported.

bioforger

iTrader: (1)

Wierd. Try logging on as another user n see if it installs under that. If it does then there might be something up with your other user account/configuration.

HRT

okay will try that.