scooby projects -1 stay away!
18 October 2012, 08:18 AM
#1
scooby projects -1 stay away!
Right guys this is our experience with "scooby projects" and its not a good one by far
...Bro is a mechanic for Suzuki so he knows his way around a engine, he had rebuild/modify the engine after putting it back in he heard a slight tapping noise coming from the o/s near the bucket so engine back out checked, and it was the bucket push them back in lube them up, still made the noise so the bucket was ****ed and needed changing, he did not want the hassle of getting engine back out so we took it to Scooby projects,
Also he wanted all the inlet/connection check as they was bogged on from previous owner, took it there, after seven days of no contact and us chasseing Keith, and he coming back with lame excuses of why he not bothered his *** to look at the car come the ninth day we rang him yet again and now he was saying its the bottom end has gone ! that it will need a rebuild!! and there more then one knocking noise I repeat what ketih had said over the phone
" not worth me checking all inlet/connection pipes might as well buy a new engine/rebuild but the cars not worth it and by the way the car don’t start anymore!" GREAT! this point we are both **** off as if he had only change the bucket like we asked them to instead of chatting complete bull**** and saying it sounds like bottom end gone, trying to rip us off and make more money , so we told him we are coming to collect it the sat he sounded surprised guess he thought my bro was that gullible and would go ahead with the so called “rebuild “ so we went to pick it up like we arranged to with keith and guess what he was not even there! not even a phone call just locked up! So I manage to get his house address ( off someone he have previously ****ed over) and got him to come open up ! he also had the nerve to Charge my bro £40 for labour he did **** all.
Took the Scooby to another Subaru garage and guess what it was what my bro had said all along it was the o/s bucket gone and that only need changing and it seem that they had drained the fuel tank also ! … call themselves a Subaru Specialists there a joke! After this incident I have herd many complaints about this “Scooby project” personally I would stay well way!
...Bro is a mechanic for Suzuki so he knows his way around a engine, he had rebuild/modify the engine after putting it back in he heard a slight tapping noise coming from the o/s near the bucket so engine back out checked, and it was the bucket push them back in lube them up, still made the noise so the bucket was ****ed and needed changing, he did not want the hassle of getting engine back out so we took it to Scooby projects, Also he wanted all the inlet/connection check as they was bogged on from previous owner, took it there, after seven days of no contact and us chasseing Keith, and he coming back with lame excuses of why he not bothered his *** to look at the car come the ninth day we rang him yet again and now he was saying its the bottom end has gone ! that it will need a rebuild!! and there more then one knocking noise I repeat what ketih had said over the phone
" not worth me checking all inlet/connection pipes might as well buy a new engine/rebuild but the cars not worth it and by the way the car don’t start anymore!" GREAT!
this point we are both **** off as if he had only change the bucket like we asked them to instead of chatting complete bull**** and saying it sounds like bottom end gone, trying to rip us off and make more money , so we told him we are coming to collect it the sat he sounded surprised guess he thought my bro was that gullible and would go ahead with the so called “rebuild “ so we went to pick it up like we arranged to with keith and guess what he was not even there! not even a phone call just locked up! So I manage to get his house address ( off someone he have previously ****ed over) and got him to come open up ! he also had the nerve to Charge my bro £40 for labour he did **** all.Took the Scooby to another Subaru garage and guess what it was what my bro had said all along it was the o/s bucket gone and that only need changing and it seem that they had drained the fuel tank also ! … call themselves a Subaru Specialists there a joke! After this incident I have herd many complaints about this “Scooby project” personally I would stay well way!
Last edited by scoobyrob2002; 18 October 2012 at 08:25 AM.
18 October 2012, 08:24 AM
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Right guys this is our experience with "scooby projects" and its not a good one by far ...Bro is a mechanic for Suzuki so he knows his way around a engine, he had rebuild/modify the engine after putting it back in he heard a slight tapping noise coming from the o/s near the bucket so engine back out checked, and it was the bucket push them back in lube them up, still made the noise so the bucket was ****ed and needed changing, he did not want the hassle of getting engine back out so we took it to Scooby projects,
Also he wanted all the inlet/connection check as they was bogged on from previous owner, took it there, after seven days of no contact and us chasseing Keith, and he coming back with lame excuses of why he not bothered his *** to look at the car come the ninth day we rang him yet again and now he was saying its the bottom end has gone ! that it will need a rebuild!! and there more then one knocking noise I repeat what ketih had said over the phone
" not worth me checking all inlet/connection pipes might as well buy a new engine/rebuild but the cars not worth it and by the way the car don’t start anymore!" GREAT! this point we are both **** off as if he had only change the bucket like we asked them to instead of chatting complete bull**** and saying it sounds like bottom end gone, trying to rip us off and make more money , so we told him we are coming to collect it the sat he sounded surprised guess he thought my bro was that gullible and would go ahead with the so called “rebuild “ so we went to pick it up like we arranged to with keith and guess what he was not even there! So I manage to get his house address ( off someone he have previously ****ed over) and get him to come open up ! he also had the nerve to Charge my bro £40 for labour he did **** all.
Took the Scooby to another Subaru garage and guess what it was what my bro had said all along it was the o/s bucket gone and that only need changing and it seem that they had drained the fuel tank also ! … call themselves a Subaru Specialists there a joke! After this incident I have herd many complaints about this “Scooby project” personally I would stay well way!
...Bro is a mechanic for Suzuki so he knows his way around a engine, he had rebuild/modify the engine after putting it back in he heard a slight tapping noise coming from the o/s near the bucket so engine back out checked, and it was the bucket push them back in lube them up, still made the noise so the bucket was ****ed and needed changing, he did not want the hassle of getting engine back out so we took it to Scooby projects, Also he wanted all the inlet/connection check as they was bogged on from previous owner, took it there, after seven days of no contact and us chasseing Keith, and he coming back with lame excuses of why he not bothered his *** to look at the car come the ninth day we rang him yet again and now he was saying its the bottom end has gone ! that it will need a rebuild!! and there more then one knocking noise I repeat what ketih had said over the phone
" not worth me checking all inlet/connection pipes might as well buy a new engine/rebuild but the cars not worth it and by the way the car don’t start anymore!" GREAT!
this point we are both **** off as if he had only change the bucket like we asked them to instead of chatting complete bull**** and saying it sounds like bottom end gone, trying to rip us off and make more money , so we told him we are coming to collect it the sat he sounded surprised guess he thought my bro was that gullible and would go ahead with the so called “rebuild “ so we went to pick it up like we arranged to with keith and guess what he was not even there! So I manage to get his house address ( off someone he have previously ****ed over) and get him to come open up ! he also had the nerve to Charge my bro £40 for labour he did **** all.Took the Scooby to another Subaru garage and guess what it was what my bro had said all along it was the o/s bucket gone and that only need changing and it seem that they had drained the fuel tank also ! … call themselves a Subaru Specialists there a joke! After this incident I have herd many complaints about this “Scooby project” personally I would stay well way!
Lets see what Keith has to say about this. Not dismissing op but there are two sides to every story.
18 October 2012, 10:37 AM
#5
Completely disagree! Theyve helped me out before, and im sure they will again!
Keiths a really nice guy and knows his stuff!
Much more proffessional and straight up than a few other reputable places ive encountered.
not going to speculate on individual cases and maybe Rob has a had a bad experience, fair enough, but certainly not cowboys.
Keiths a really nice guy and knows his stuff!
Much more proffessional and straight up than a few other reputable places ive encountered.
not going to speculate on individual cases and maybe Rob has a had a bad experience, fair enough, but certainly not cowboys.
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18 October 2012, 01:17 PM
#8
It's all over other forums the troubles that have been caused by SP and that outfit not good and glad you have it sorted it now mate.
Never met Keith so can't comment on what he is like as a person, but what I can say is that a few people have been dissapointed in cars coming back below standard.
Never met Keith so can't comment on what he is like as a person, but what I can say is that a few people have been dissapointed in cars coming back below standard.
Last edited by Krissyb-P1; 18 October 2012 at 01:22 PM.
18 October 2012, 01:33 PM
#9
Bad feedback should always be taken serious weather you are one of the customers that get treated good or not,as a buisness you are supposed to deal with all of your customers to the best of your ability,favouritism does not come into it,you go to a company as they are suppose to be someone you can trust to give you professional unbiased opinion of your cars condition and advise you truthfully to what work is required for your car,just my 2 cents.S.J.
18 October 2012, 01:38 PM
#10
Bad feedback should always be taken serious weather you are one of the customers that get treated good or not,as a buisness you are supposed to deal with all of your customers to the best of your ability,favouritism does not come into it,you go to a company as they are suppose to be someone you can trust to give you professional unbiased opinion of your cars condition and advise you truthfully to what work is required for your car,just my 2 cents.S.J.
18 October 2012, 02:49 PM
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Completely disagree! Theyve helped me out before, and im sure they will again!
Keiths a really nice guy and knows his stuff!
Much more proffessional and straight up than a few other reputable places ive encountered.
not going to speculate on individual cases and maybe Rob has a had a bad experience, fair enough, but certainly not cowboys.
Keiths a really nice guy and knows his stuff!
Much more proffessional and straight up than a few other reputable places ive encountered.
not going to speculate on individual cases and maybe Rob has a had a bad experience, fair enough, but certainly not cowboys.
18 October 2012, 05:53 PM
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18 October 2012, 06:24 PM
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18 October 2012, 06:35 PM
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[QUOTE=scoobyrob2002;10833311 After this incident I have herd many complaints about this “Scooby project” personally I would stay well way![/QUOTE]
Sorry chap, may I ask how come you went there if previously warned by others
Sorry chap, may I ask how come you went there if previously warned by others
18 October 2012, 06:46 PM
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Right guys this is our experience with "scooby projects" and its not a good one by far ...Bro is a mechanic for Suzuki so he knows his way around a engine, he had rebuild/modify the engine after putting it back in he heard a slight tapping noise coming from the o/s near the bucket so engine back out checked, and it was the bucket push them back in lube them up, still made the noise so the bucket was ****ed and needed changing, he did not want the hassle of getting engine back out so we took it to Scooby projects,
Also he wanted all the inlet/connection check as they was bogged on from previous owner, took it there, after seven days of no contact and us chasseing Keith, and he coming back with lame excuses of why he not bothered his *** to look at the car come the ninth day we rang him yet again and now he was saying its the bottom end has gone ! that it will need a rebuild!! and there more then one knocking noise I repeat what ketih had said over the phone
" not worth me checking all inlet/connection pipes might as well buy a new engine/rebuild but the cars not worth it and by the way the car don’t start anymore!" GREAT! this point we are both **** off as if he had only change the bucket like we asked them to instead of chatting complete bull**** and saying it sounds like bottom end gone, trying to rip us off and make more money , so we told him we are coming to collect it the sat he sounded surprised guess he thought my bro was that gullible and would go ahead with the so called “rebuild “ so we went to pick it up like we arranged to with keith and guess what he was not even there! not even a phone call just locked up! So I manage to get his house address ( off someone he have previously ****ed over) and got him to come open up ! he also had the nerve to Charge my bro £40 for labour he did **** all.
Took the Scooby to another Subaru garage and guess what it was what my bro had said all along it was the o/s bucket gone and that only need changing and it seem that they had drained the fuel tank also ! … call themselves a Subaru Specialists there a joke! After this incident I have herd many complaints about this “Scooby project” personally I would stay well way!
...Bro is a mechanic for Suzuki so he knows his way around a engine, he had rebuild/modify the engine after putting it back in he heard a slight tapping noise coming from the o/s near the bucket so engine back out checked, and it was the bucket push them back in lube them up, still made the noise so the bucket was ****ed and needed changing, he did not want the hassle of getting engine back out so we took it to Scooby projects, Also he wanted all the inlet/connection check as they was bogged on from previous owner, took it there, after seven days of no contact and us chasseing Keith, and he coming back with lame excuses of why he not bothered his *** to look at the car come the ninth day we rang him yet again and now he was saying its the bottom end has gone ! that it will need a rebuild!! and there more then one knocking noise I repeat what ketih had said over the phone
" not worth me checking all inlet/connection pipes might as well buy a new engine/rebuild but the cars not worth it and by the way the car don’t start anymore!" GREAT!
this point we are both **** off as if he had only change the bucket like we asked them to instead of chatting complete bull**** and saying it sounds like bottom end gone, trying to rip us off and make more money , so we told him we are coming to collect it the sat he sounded surprised guess he thought my bro was that gullible and would go ahead with the so called “rebuild “ so we went to pick it up like we arranged to with keith and guess what he was not even there! not even a phone call just locked up! So I manage to get his house address ( off someone he have previously ****ed over) and got him to come open up ! he also had the nerve to Charge my bro £40 for labour he did **** all.Took the Scooby to another Subaru garage and guess what it was what my bro had said all along it was the o/s bucket gone and that only need changing and it seem that they had drained the fuel tank also ! … call themselves a Subaru Specialists there a joke! After this incident I have herd many complaints about this “Scooby project” personally I would stay well way!
Firstly lets get the story correct, so your Bro had done the head gaskets previously? So why would he even needed to take it to a garage to have this fixed? Especially if he knew what the problem was?
Secondly, you didn't chase me as your Bro spoke to me 3 times in the week that we had the car. It wasn't here for 9 days as you say, a week yes unless you are counting the weekend perhaps? And also you were told and could see that we are extremely busy and that we would have a look at it. As for the vac pipes and all the other pipes, how would it have been if we had done all of that, replacing with new items and then charged you for it?
When you dropped the car off, there was very little fuel left in the tank, how were you expecting us to listen to the engine if we were not allowed to start it?
I spoke to your Bro on Friday afternoon and told him I was not in work on Saturday but I would meet him at 10.30am, he said something about the car going to be painted/bodyshop, but his phone cut off moments afterwards and there was no call again. I arrived at the workshop at 10.20am and sit waiting for him to arrive, and also stood around whilst having a smoke outside until 11am. At which point I decided I would carry on about my own business and left. You arrived at roughly 11.30am (I have CCTV which shows the time that you arrived and also how long you stood outside before leaving to come to my home!) At that point I said we had agreed 10.30am and your Bro said "I said I would be there before lunch!", now I didn't argue and simply said I'll come down now and open up (Many other people would have said something alot different I may add). Which I did and also pushed the car out and explained what we thought were the issues, AT NO POINT did I try to sell you a rebuilt engine. I suggested that there was another noise and that YOU needed to investigate, WE didn't think it was right to do the work on the vac hoses etc incase there is indeed a problem with the bottom end.
You and your Bro were both helped by myself to push the car around so that you could fix it to the back of your van, and I was asked what was owed! I said call it £40. After all we had looked at your Bro's car, we had also had it locked in our workshops with 24/7 Alarm direct to the Police and Full CCTV with Audio. I didn't think that was bad myself?
I am glad that your Bro has sorted his issue out and I wish you both well. But if you weren't happy with anything at the time, why did you not bother to say anything? Seems like people can't speak to one another these days, but can happily type on a keyboard on a forum.
I wish your Bro well with his restoration project,
Thanks,
Keith
18 October 2012, 07:47 PM
#19
Yeah a hear ya,but someone's not telling the whole truth the OP felt compelled to make his experience known to fella scoobyneters as he felt that the service was not up to par,which he is intitled to do,but I think that maybe he could of let Keith know how he felt at the time or contacted him before he came on here,but not everyone does things the same way,plus since this thread has started their has been numerous people commenting on similar problems with the for mentioned company,go figure,as they say there's no smoke without fire.
18 October 2012, 08:20 PM
#20
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How many specialists have their own BBS forum, where THEY as for advice on how to do things?
Only one I know of is the one mentioned by the OP, hardly what I'd call a specialist.
Only one I know of is the one mentioned by the OP, hardly what I'd call a specialist.
18 October 2012, 10:42 PM
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The day is here were a business trying to better themselves are slated for it. Sometimes I dispair. I'm so glad I don't work directly with Joe public.
19 October 2012, 11:05 AM
#22
And keith you dont listen to what we told you the head gaskets did not go! and my bro had the engine out twice before and did not want the hassle again, so we thought we take it to you.... and where would it have gotten us if i stood face to face to you telling how crap services we had ect would not have made a bit of diffrents, to the out come "can happily type on a keyboard on a forum" well yes because i want people to know the experience that i had from you guys
And it all boils down to one question really Keith " why did you not just fix the o/s header like we ask "
Last edited by scoobyrob2002; 19 October 2012 at 12:28 PM.
19 October 2012, 11:46 AM
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Alot of people have gotten fooked over by this specialist
So can you tell me why he set-up a fake username to join up on a forum he was banned from??? Is this an act of a specialist
So can you tell me why he set-up a fake username to join up on a forum he was banned from??? Is this an act of a specialist
19 October 2012, 08:03 PM
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19 October 2012, 08:32 PM
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Keith was asking for advice on basic things last time I looked on his forum. Hardly a specialist, far from it.
Link isn't working, Steve?
P1WOC mustn't like Chrome, quick browse of the thread, bad crack that mate.
Last edited by mickywrx; 19 October 2012 at 08:40 PM.
21 October 2012, 09:54 AM
#27
For what it's worth I'll thrown in my view.
From my experience with Keith, I can only tell you that he is a proper chap, friendly and helpfull. Regardless of "someone's opinion" that should not have gone public, clearly the op didn't have the ability to say so face to face at the time, as such we are all reading his keyboard warrior style "opinion" of Keith, or SP in general. We are all entitled to our own opinion, but exploiting on a forum!.!?! That's just wrong, especially for something so petty.
I've seen this type of Public Slander time after time on here, it's appalling. Who's next Scooby clinic? Roger Clarke?
Rant over....
Rob
Ps, as said we all have our view and are entitled to our opinion.
From my experience with Keith, I can only tell you that he is a proper chap, friendly and helpfull. Regardless of "someone's opinion" that should not have gone public, clearly the op didn't have the ability to say so face to face at the time, as such we are all reading his keyboard warrior style "opinion" of Keith, or SP in general. We are all entitled to our own opinion, but exploiting on a forum!.!?! That's just wrong, especially for something so petty.
I've seen this type of Public Slander time after time on here, it's appalling. Who's next Scooby clinic? Roger Clarke?
Rant over....
Rob
Ps, as said we all have our view and are entitled to our opinion.
21 October 2012, 10:27 AM
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Hey at least he's trying to educate himself. You've got to hand it to him for that though.
21 October 2012, 10:27 AM
#29
I too have heard some right story's,,work being farmed out too other local garages for simple things like cambelt changes etc,never had dealings with them but do live local,
Glad I'm a mechanic by trade so I can fix my own stuff!!
Glad I'm a mechanic by trade so I can fix my own stuff!!
21 October 2012, 11:03 AM
#30
For what it's worth I'll thrown in my view.
From my experience with Keith, I can only tell you that he is a proper chap, friendly and helpfull. Regardless of "someone's opinion" that should not have gone public, clearly the op didn't have the ability to say so face to face at the time, as such we are all reading his keyboard warrior style "opinion" of Keith, or SP in general. We are all entitled to our own opinion, but exploiting on a forum!.!?! That's just wrong, especially for something so petty.
I've seen this type of Public Slander time after time on here, it's appalling. Who's next Scooby clinic, Roger clarke
Rant over....
Rob
Ps, as said we all have our view and are entitled to our opinion.
From my experience with Keith, I can only tell you that he is a proper chap, friendly and helpfull. Regardless of "someone's opinion" that should not have gone public, clearly the op didn't have the ability to say so face to face at the time, as such we are all reading his keyboard warrior style "opinion" of Keith, or SP in general. We are all entitled to our own opinion, but exploiting on a forum!.!?! That's just wrong, especially for something so petty.
I've seen this type of Public Slander time after time on here, it's appalling. Who's next Scooby clinic, Roger clarke
Rant over....
Rob
Ps, as said we all have our view and are entitled to our opinion.
Mate i am not exploiting them, i just want to tell fella scoobyneters my experience with s/c and i have the right to do so, yeah some people may have had good dealings with him, but i did not and it seems it not just me , like i said to keith having a face to face would not have made any different to the out come of the situation ,
Last edited by scoobyrob2002; 21 October 2012 at 11:08 AM.