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Tescos 5% internet discount

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Old 03 June 2001, 05:36 PM
  #1  
ricardo
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I've just insured my Scoob with Tescos, and coincidentally my wife's insurance renewal came up, so that one is now with Tescos as well. Very good quotes.

BUT...

my wife's includes a '5% discount for booking via the internet' whereas mine doesn't. I used their Web page, put in all the details etc, but eventually it came up with a message that said that I needed to ring them, so the final part of the arrangements were made via a telesales operator.

I queried the discount (afterwards) and they said that even though I had done it online I wasn't entitled to it because of the phone call required. Picky or what ?

I know the small print giveth and the small print taketh away and all that, but I feel a bit peeved about this.

Has anybody been given the internet discount on a Scoob ?
Old 04 June 2001, 12:52 AM
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soutm
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the small print on my girlfriends policy limited the mileage to 10,000.
We didn't request this and when we fought it we got a 5,000 mile free upgrade.
After that its £30 for 5,000 miles.

The initial quote seems good but who does 10,000 miles a year.
If they hide something as fundamental as this what happens when/if you have to make a claim.
They certainly wont get the renewal.

Cheers
Old 04 June 2001, 09:46 AM
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SeanG
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Ricardo, I got 5% discount on my MY00 Turbo and I got the quote and paid for everythng over the phone. I just mentioned I had seen the Tesco phone number on the internet.

Sean
Old 04 June 2001, 09:49 PM
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ricardo
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Thanks Sean, I suspected I was getting a raw deal. I've written to them outlining why they should give me the discount . I'll post the reply here either way.

Ricardo
Old 04 June 2001, 10:46 PM
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Nathan L
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Angry

Ricardo
I too had the same internet message telling me I could go no further with the policy calculation. When I telephoned lo and behold no discount Whinged like **** and they offered it to me
Still haven't taken the policy yet though, Im still ringing round.

Nathan..
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