polarbearit

What are they like?

I've had excellent service from Orange, but the Online o2 tarriffs look like a good deal...

Do they offer good signal in most area? They say that they piggyback on all the other networks and so offer brilliant coverage, but I'd not heard of this before?

Are they good at billing/payments/customer service?

Thanks,

Jon

Little Miss WRX

Customer service is not the best in the world, I am having to remain restrained here

IMHO stick with Orange.

(Ex 02 user)

Contigo

Is anyone on o2?

On it? I breathe it to live FFS!

Little Miss WRX

I tend to only go on pure o2 when my asthma is bad

super_si

ive been pay as you go for last two years.

just for contract 2weeks ago. seems good

Si

KWS

Been with them for 5 years now. No complaints.

Excellent service worldwide and very competitive tarifs.

IMHO

Fuzz

Hmm i see a flame awaiting anybody who comes up with a scuba joke here

Andy

planky

Yeah im on btcellnet/o2 been fine for the last 3 years.

dsmith

mixing o2 and a flame would be rather reckless.......

springbok

With O2 on "pay up front for life", £189 at the time, job done, included phone and here's 50 mins anytime for life sir, no monthly line rental etc. 50 mins doesn't sound like much but suits me.

[Edited by springbok - 9/25/2002 1:49:55 AM]

Fosters

I'm on the Expansys.com Enliven24 2 year contract with O2. Seems okay. cheap for data calls 7p a minute peak, 5p a min off peak.

Funkii Munkii

My work phone is an O2 and the reception is awful and it still bears the Logo BTCELLNET on the screen!!!

I for one wouldnt take out a personal tariff with them, having said that T-mobile are a bunch of money grabbing B@stards (see my recent thread) but the coverage is far superior IMHO

Dave

Scoobychick

iTrader: (1)

I've been on Cellnet/O2 since 1991 and have never had a single reason to complain

Every quarter I get a nice letter through the post which tells me which tariff would suit my use of the phone best and how much I'd save by switching to it. I've just switched to a new one which gives me free anytime/any network minutes, free texts, and free WAP as recommended by O2 which suits me really well

The signal is usually very good (much better since I switched to a Sony Z7 phone!). I really can't think of any reason to complain but if I do I'll let you know

Sal

simon_prickett

Been with 02 for 2 years... If you are worried about service, just buy the phone from Carphone Warehouse, or Carphone's website... as Carphone do all the service for 02 phones they sell, although the contract and network is provided by O2.

I should declare here that the company I work for has connections with Carphone.

Simon.

polarbearit

So mixed responses then - I can't buy the phone from CPW and still get the online tariffs which means I may as well stay on Orange (who I have been with for 5 years and have always helped out)...

I briefly tried a One2One phone and could never get signal, have T-Mobile improved it that much?

planky

NO!!! still crap.Had a T-mobile on 12month contract and got rid last month after i couldnt get a decent signal(8310 and 8210) in London,of all places!!![img]images/smilies/mad.gif[/img]

NEVER had probs with O2 and would recommend them to anybody.

daz b

had o2 4 years, great

south-star

Been on O2/bt cellnet for 4 years.Annual £80 one off payment and about 90 mins free calls.

Customer service is a bit of a pain though,hard to get through and they never remind me when payment is due.

Sticking with them though

simon_prickett

I left one-2-one due to crap reception here (Southampton city centre).

DAVE-W

Bit of a strange one here which I really don't understand....

....just signed up for a new contract with orange but the tariff is with O2.... 100 xnet anytime minutes and 100 texts to any network - 25 quid a month.

Orange network and O2 tariff....how's that work?

Suits me though

Dave

carl

Orange do the 'Orange Value Plan' which means you can use any of their competitors' tariffs if you think they offer better value.

Apparently Orange's pricing is going to completely alter on 1st October.

polarbearit

No surprise about the changes!

Unfortunately they don't do the O2 online tariffs on OVP...

boomer

Dave,

that sounds like the OVP (Orange Value Promise) http://www.orange.co.uk/talkplans/ovp/ where they will match any other network tarriff, but with an Orange phone on the Orange network.

polarbearit,

if it is only the tarriff that is attracting you to O2, then give OVP a try!!

mb

boomer

Doh,

too slow typing and couldn't see around the corner

mb

polarbearit

MB

Would love to as I am currently an OVP orange user but I found this on the website

With O2 Online for £50 per month I can have 300Xnet mins, 300 Wap mins, 300 Texts and 15mb of data transfer - suits me, but would suit me more on Orange...

HGV1 Driver

I am on it and have had NO problems over the last 3 years.

Jon

boomer

polarbearit,

'spose it boils down to what you need (rather than what is on offer).

I just subscribed to the Orange In Front (on top of my Talk 60), where for a fiver extra a month you get 30 text messages (pm), a quids worth of international calls (max rolled up for 6 months) pm, a wildfried trial PLUS a phone upgrade after a year worth eighty quid!!!

So i pay 60 quid, and get GBP36 + GBP12 + GBP80 = GBP128 worth of goodies

Thats the kinda stuff that suites me

mb

polarbearit

I understand what you are saying, but the upgrades are free when you have big bills anyway

[Edited by polarbearit - 9/28/2002 9:33:56 AM]

boomer

jammy sod