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SEAT dealer - genuine or underhand

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Old 25 June 2003, 01:08 PM
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IanF
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Have a company Seat Leon. The rear wash wipe (mainly the water jet) wasn't working very well couple of months ago so took it to the dealer. The car had appx 58000 miles on it. They said can't really find much wrong, have made a few adjustments.

Anyway went in for its 60000 mile service last week. Car has 60200 miles on it. Now they miraculously find the fault, needs a new motor. Sorry sir, car is now out of warranty by 200 miles, you'll (or lease company) will have to pay for it.

Sounds very fishy to me. Have told the lease company to tell the dealer where to go. Dealer has said they will consider making a goodwill claim.

Not impressed...

IanF

The time according to my watch is 13.09 and 56 seconds.


[Edited by IanF - 6/25/2003 1:09:46 PM]
Old 25 June 2003, 01:13 PM
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RB170
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I'd go with the " I reported this problem when the vehicle was in warranty and you were unable to find the problem so this is an ongoing issue not a new 1"

Sounds like they are full of ****
Old 25 June 2003, 03:00 PM
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alcazar
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Dealers!
Why do they behave as if everyone but them is thick??
Alcazar
Old 25 June 2003, 04:44 PM
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mik
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Leons & Mk IV Golfs are prone to the rear wash pipe working loose....sounds like your most likely cause (?)

If you stick your nose into SeatCupra.net BY CLICKING HERE you can name the dealer & find out how respected they are......
Old 25 June 2003, 04:53 PM
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mik
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Regardless though - tell them to s0d off ~ if they couldn't diagnose it within the warranty period I think they "owe" you it!
Old 25 June 2003, 05:24 PM
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KaraK
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check the wording on your warranty documents, most of them cover faults occuring "during the warranty period", since you conplained of it to them during the warranty period I'd say the fault occured then
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