I need a new mobile phone.....
20 November 2003, 02:37 PM
#1
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... as I'm about to tell Orange where they can stick theirs!!! 
The Orange SPV had an intermitant hanging problem, after 7 days they finally send me a SIM update and now the phone has no signal at all.
They say it can take up to 7 working days for their Technical Support department to sort it out! [img]images/smilies/mad.gif[/img]
Obviously in that seven days, I haven't been offered a phone, so I will be paying for a service I can't use, thanks to their SIM update!! [img]images/smilies/mad.gif[/img]
So I'm now considering taking my business elsewhere if they don't get their act together.
So to the fun bit... shopping for a new gadget!!
I want a phone with:
Built in camera
Bluetooth
Outlook syncing (nice to have, rather than essential)
8310 dimensions (or thereabouts)
That's it, I don't need web access, GPRS, etc.
Any ideas? If it's a flip phone, then I don't want an aerial!
The Orange SPV had an intermitant hanging problem, after 7 days they finally send me a SIM update and now the phone has no signal at all.
They say it can take up to 7 working days for their Technical Support department to sort it out! [img]images/smilies/mad.gif[/img]
Obviously in that seven days, I haven't been offered a phone, so I will be paying for a service I can't use, thanks to their SIM update!! [img]images/smilies/mad.gif[/img]
So I'm now considering taking my business elsewhere if they don't get their act together.
So to the fun bit... shopping for a new gadget!!
I want a phone with:
Built in camera
Bluetooth
Outlook syncing (nice to have, rather than essential)
8310 dimensions (or thereabouts)
That's it, I don't need web access, GPRS, etc.
Any ideas? If it's a flip phone, then I don't want an aerial!
20 November 2003, 02:44 PM
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My sister and a guy at work both have one, and I've been impressed with the facilities they offer! 
The only issues the chap at work has had was getting the GPRS to work! Too many phone calls moaning at O-Poo! (sorry, O2) Finally working after about a week and several phone calls!
The only issues the chap at work has had was getting the GPRS to work! Too many phone calls moaning at O-Poo! (sorry, O2) Finally working after about a week and several phone calls!
20 November 2003, 02:50 PM
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Andy
My SPV has been 100% reliable but I am getting a 200 as I want Bluetooth.
If you were unlucky enough to drop your phone from a great height they would deliver a new, fully working, one tomorrow
My SPV has been 100% reliable but I am getting a 200 as I want Bluetooth.
If you were unlucky enough to drop your phone from a great height they would deliver a new, fully working, one tomorrow
20 November 2003, 02:54 PM
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That's the worse thing, you get treated like a second class citizen when you report a fault, but if I were a clumsy fool, they would replace it with no issues!! [img]images/smilies/mad.gif[/img]
20 November 2003, 04:16 PM
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www.onestopphoneshop.co.uk
just ordered a p900 on orange from them, i ordered same deal from mobileshop.com last week but the ******* didnt have it in stock (even tho most other places have) so cancelled that one, and also took me half hour to get through to someone to cancel!!!
just ordered a p900 on orange from them, i ordered same deal from mobileshop.com last week but the ******* didnt have it in stock (even tho most other places have) so cancelled that one, and also took me half hour to get through to someone to cancel!!!
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20 November 2003, 04:32 PM
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I went to onestopphoneshop for a Panasonic X70, but they still dont have any in stock, well they got 260 in stock, and I was number 330 on the list, so I ordered one direct from Orange, as they have them in stock, I had been waiting for over a week
20 November 2003, 04:36 PM
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Just a note with onestopphoneshop - check your direct debits as I've read on another forum that some people have been charged for "technical support" as well as insurance when buying from there.
Might have been (an) isolated incident(s) but it's worth keeping an eye out just to be sure.
Everything else I've heard has been positive though, in fact I've just ordered an E200 from there.
Might have been (an) isolated incident(s) but it's worth keeping an eye out just to be sure.
Everything else I've heard has been positive though, in fact I've just ordered an E200 from there.
20 November 2003, 04:49 PM
#11
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Apparently the way they work is to phone you the day before youre phone is to be delivered to make sure someone will be in, and they are next day delivery too
They took out 0.01p out of my account (which they said they would) but now I have cancelled (due to going direct to Orange) they havent credited me back the 0.01p
Insurance with them is free for the first 3 or 4 months
They took out 0.01p out of my account (which they said they would) but now I have cancelled (due to going direct to Orange) they havent credited me back the 0.01p
Insurance with them is free for the first 3 or 4 months
20 November 2003, 05:08 PM
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Interesting point...
Orange insurance has been free for as long as I can remember. To change my phone, I have to take out a new contact and insurnace is now £5 per month
I wouldn't dream of having a phone without insurance. I've lost/broken too many over the years.
Orange insurance has been free for as long as I can remember. To change my phone, I have to take out a new contact and insurnace is now £5 per month
I wouldn't dream of having a phone without insurance. I've lost/broken too many over the years.
20 November 2003, 06:51 PM
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Yep Pete
I noticed it was now a fiver a month for insurance !!
But then piece of mind etc....
and I now get 500 texts a month free too
I noticed it was now a fiver a month for insurance !!
But then piece of mind etc....
and I now get 500 texts a month free too
20 November 2003, 07:07 PM
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been waiting over 2 months now for the orange technical department to sort out a problem with my p800. going to ring them on monday and tell them where to stick their contract
phone 
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