CON - Companies selling franking machine labels!
21 July 2005, 10:43 AM
#1
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CON - Companies selling franking machine labels!
Anyone come across these con-merchants?
We have a franking machine for our company post and on a number of occasions we have been contacted by companies supposedly "Confirming" a previous order making a "friendly" coutesy call regarding franking machine labels.
Without knowing exactly what is happening, 1000s of labels turn up with a bill for £500+. I would have fallen for this if it wasn't for a colleague who had encountered these people before.
However, one such company spoke to our MD not so long ago and asked if we wanted any labels, he said yes and was told that we would receive 1 box of 5 mini packs to the amount of £130 approx. Our MD said we would not use that much and the girl said "well, will you just need one?". Yes was the reply but our MD thought he had agreed to one mini pack of about £25 - The girl says back to him "Ok, so thats one box". Our MD agreed signed the fax confirmation assuming it was for 1 of these mini-packs
We have had a row with these people on the phone and they have played the conversation back to us and you can clearly hear our MD ask for a mini-pack but the girl confirms bach to him by saying "OK, so thats one box"
Blatantly, this is a con job. The girl from this label company delibrately said one box which our MD assumed to be one mini-pack.
They won't accept the labels back (surprise) and they record all calls (Another surprise). We have basically told them to push off and speak to our solicitors.
Anyone else had problems with these companies. Agreed our MD should have checked the fax properly and repeated his request for 1 mini box but its obvious these companies work in such a way as to trick unsuspecting companies into buying large quantities of these labels and vast expense.
We have a franking machine for our company post and on a number of occasions we have been contacted by companies supposedly "Confirming" a previous order making a "friendly" coutesy call regarding franking machine labels.
Without knowing exactly what is happening, 1000s of labels turn up with a bill for £500+. I would have fallen for this if it wasn't for a colleague who had encountered these people before.
However, one such company spoke to our MD not so long ago and asked if we wanted any labels, he said yes and was told that we would receive 1 box of 5 mini packs to the amount of £130 approx. Our MD said we would not use that much and the girl said "well, will you just need one?". Yes was the reply but our MD thought he had agreed to one mini pack of about £25 - The girl says back to him "Ok, so thats one box". Our MD agreed signed the fax confirmation assuming it was for 1 of these mini-packs
We have had a row with these people on the phone and they have played the conversation back to us and you can clearly hear our MD ask for a mini-pack but the girl confirms bach to him by saying "OK, so thats one box"
Blatantly, this is a con job. The girl from this label company delibrately said one box which our MD assumed to be one mini-pack.
They won't accept the labels back (surprise) and they record all calls (Another surprise). We have basically told them to push off and speak to our solicitors.
Anyone else had problems with these companies. Agreed our MD should have checked the fax properly and repeated his request for 1 mini box but its obvious these companies work in such a way as to trick unsuspecting companies into buying large quantities of these labels and vast expense.
Last edited by EddScott; 21 July 2005 at 10:45 AM.
21 July 2005, 10:44 AM
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Originally Posted by EddScott
Anyone come across these con-merchants?
We have a franking machine for our company post and on a number of occasions we have been contacted by companies supposedly "Confirming" a previous order making a "friendly" coutesy call regarding franking machine labels.
Without knowing exactly what is happening, 1000s of labels turn up with a bill for £500+. I would have fallen for this if it wasn't for a colleague who had encountered these people before.
However, one such company spoke to our MD not so long ago and asked if we wanted any labels, he said yes and was told that we would receive 1 box of 5 mini packs to the amount of £130 approx. Our MD said we would not use that much and the girl said well will you just need one "box". Yes was the reply but our MD thought he had agreed to one mini pack of about £25. Our MD agreed signed the fax confirmation assuming it was for 1 of these mini-packs
We have had a row with these people on the phone and they have played the conversation back to us and you can clearly hear our MD ask for a mini-pack but the girl confirms bach to him by saying "OK, so thats one box"
Blatantly, this is a con job. The girl from this label company delibrately said one box which our MD assumed to be one mini-pack.
They won't accept the labels back (surprise) and they record all calls (Another surprise). We have basically told them to push off and speak to our solicitors.
Anyone else had problems with these companies. Agreed our MD should have checked the fax properly and repeated his request for 1 mini box but its obvious these companies work in such a way as to trick unsuspecting companies into buying large quantities of these labels and vast expense.
We have a franking machine for our company post and on a number of occasions we have been contacted by companies supposedly "Confirming" a previous order making a "friendly" coutesy call regarding franking machine labels.
Without knowing exactly what is happening, 1000s of labels turn up with a bill for £500+. I would have fallen for this if it wasn't for a colleague who had encountered these people before.
However, one such company spoke to our MD not so long ago and asked if we wanted any labels, he said yes and was told that we would receive 1 box of 5 mini packs to the amount of £130 approx. Our MD said we would not use that much and the girl said well will you just need one "box". Yes was the reply but our MD thought he had agreed to one mini pack of about £25. Our MD agreed signed the fax confirmation assuming it was for 1 of these mini-packs
We have had a row with these people on the phone and they have played the conversation back to us and you can clearly hear our MD ask for a mini-pack but the girl confirms bach to him by saying "OK, so thats one box"
Blatantly, this is a con job. The girl from this label company delibrately said one box which our MD assumed to be one mini-pack.
They won't accept the labels back (surprise) and they record all calls (Another surprise). We have basically told them to push off and speak to our solicitors.
Anyone else had problems with these companies. Agreed our MD should have checked the fax properly and repeated his request for 1 mini box but its obvious these companies work in such a way as to trick unsuspecting companies into buying large quantities of these labels and vast expense.
21 July 2005, 11:15 AM
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LOL, we had a temp in our office who checked our franking label levels (which were short). So she asked whether we should re-order some, my boss agreed. Little did we know that the reason she checked was because of a label company asking why we hadnt re-ordered any in a while. She confirmed to them verbally that we would take another box of what we had ordered before.
The said company sent one box of labels and then we were promptly sent an invoice for £500
We then returned the labels recorded delivery, saying that we had not placed an official order and that they were the wrong labels anyway.
They threatened legal action and they still send the invoice every month LOL but we have the signature from them confirming that we had returned them
B@stards the lot of them, not sure i should name and shame them though
The said company sent one box of labels and then we were promptly sent an invoice for £500
We then returned the labels recorded delivery, saying that we had not placed an official order and that they were the wrong labels anyway.They threatened legal action and they still send the invoice every month LOL but we have the signature from them confirming that we had returned them
B@stards the lot of them, not sure i should name and shame them though
21 July 2005, 11:33 AM
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Originally Posted by BlackadderII
LOL, we had a temp in our office who checked our franking label levels (which were short). So she asked whether we should re-order some, my boss agreed. Little did we know that the reason she checked was because of a label company asking why we hadnt re-ordered any in a while. She confirmed to them verbally that we would take another box of what we had ordered before.
The said company sent one box of labels and then we were promptly sent an invoice for £500 We then returned the labels recorded delivery, saying that we had not placed an official order and that they were the wrong labels anyway.
They threatened legal action and they still send the invoice every month LOL but we have the signature from them confirming that we had returned them
B@stards the lot of them, not sure i should name and shame them though
The said company sent one box of labels and then we were promptly sent an invoice for £500
We then returned the labels recorded delivery, saying that we had not placed an official order and that they were the wrong labels anyway.They threatened legal action and they still send the invoice every month LOL but we have the signature from them confirming that we had returned them
B@stards the lot of them, not sure i should name and shame them though
Something should be done about such companies as in many cases companies will just pay the money to avoid the hassle.
21 July 2005, 11:38 AM
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Originally Posted by BlackadderII
LOL, we had a temp in our office who checked our franking label levels (which were short). So she asked whether we should re-order some, my boss agreed. Little did we know that the reason she checked was because of a label company asking why we hadnt re-ordered any in a while. She confirmed to them verbally that we would take another box of what we had ordered before.
The said company sent one box of labels and then we were promptly sent an invoice for £500 We then returned the labels recorded delivery, saying that we had not placed an official order and that they were the wrong labels anyway.
They threatened legal action and they still send the invoice every month LOL but we have the signature from them confirming that we had returned them
B@stards the lot of them, not sure i should name and shame them though
The said company sent one box of labels and then we were promptly sent an invoice for £500
We then returned the labels recorded delivery, saying that we had not placed an official order and that they were the wrong labels anyway.They threatened legal action and they still send the invoice every month LOL but we have the signature from them confirming that we had returned them
B@stards the lot of them, not sure i should name and shame them though
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21 July 2005, 11:50 AM
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Here is the company we had the above scam pulled on us;
Labelforce a trading name of Butterfly Publishing Ltd.
The equifax report states the co. secretary as female and 21 years old lol!
Anyway, does that trading name ring a bell for any of the above posts
Labelforce a trading name of Butterfly Publishing Ltd.
The equifax report states the co. secretary as female and 21 years old lol!
Anyway, does that trading name ring a bell for any of the above posts
21 July 2005, 12:59 PM
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Get the SmartStamp software from Royal Mail.
Wide change of bog standard Avery labels available from any office stationary company. The cost is cheaper than paying for franking machine as well.
Wide change of bog standard Avery labels available from any office stationary company. The cost is cheaper than paying for franking machine as well.
21 July 2005, 01:53 PM
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This happens to our company all the time, we have 16 locations, and order all our stationary centrally.
These companies phone up and speak to the administrator at the local site, agree when she asks if Head Office have told them to call, agrees to the order and then wonders why 000's of labels then appear.
We are currently in the process of taking them to court.
These companies phone up and speak to the administrator at the local site, agree when she asks if Head Office have told them to call, agrees to the order and then wonders why 000's of labels then appear.
We are currently in the process of taking them to court.
21 July 2005, 01:55 PM
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Originally Posted by rallyfan1977
This happens to our company all the time, we have 16 locations, and order all our stationary centrally.
These companies phone up and speak to the administrator at the local site, agree when she asks if Head Office have told them to call, agrees to the order and then wonders why 000's of labels then appear.
We are currently in the process of taking them to court.
These companies phone up and speak to the administrator at the local site, agree when she asks if Head Office have told them to call, agrees to the order and then wonders why 000's of labels then appear.
We are currently in the process of taking them to court.
Wot's there trading name?
21 July 2005, 07:24 PM
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Name & Registered Office:
BUTTERFLY PUBLISHING LIMITED
8 THE COURTYARD
CAMPUS WAY GILLINGHAM BUSINESS
PARK, GILLINGHAM
KENT ME8 0NZ
Company No. 04413952
Status: Active
Date of Incorporation: 10/04/2002
Country of Origin: United Kingdom
Company Type: Private Limited Company
Nature of Business (SIC(03)):
7487 - Other business activities
Accounting Reference Date: 30/06
Last Accounts Made Up To: 30/06/2003 (TOTAL EXEMPTION SMALL)
Next Accounts Due: 30/04/2005 OVERDUE
Last Return Made Up To: 10/04/2005
Next Return Due: 08/05/2006
Last Members List: 10/04/2005
BUTTERFLY PUBLISHING LIMITED
8 THE COURTYARD
CAMPUS WAY GILLINGHAM BUSINESS
PARK, GILLINGHAM
KENT ME8 0NZ
Company No. 04413952
Status: Active Date of Incorporation: 10/04/2002
Country of Origin: United Kingdom
Company Type: Private Limited Company
Nature of Business (SIC(03)):
7487 - Other business activities
Accounting Reference Date: 30/06
Last Accounts Made Up To: 30/06/2003 (TOTAL EXEMPTION SMALL)
Next Accounts Due: 30/04/2005 OVERDUE
Last Return Made Up To: 10/04/2005
Next Return Due: 08/05/2006
Last Members List: 10/04/2005
21 July 2005, 09:35 PM
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Originally Posted by ChrisB
Get the SmartStamp software from Royal Mail.
Wide change of bog standard Avery labels available from any office stationary company. The cost is cheaper than paying for franking machine as well.
Wide change of bog standard Avery labels available from any office stationary company. The cost is cheaper than paying for franking machine as well.
AFAIK, any company recording telephone conversations MUST inform you prior to commencing said conversation. IMHO that tape is worthless.
Ask them for a copy of the tape, so you can pass YOUR evidence of their company to the Department of Trade and Industry.
Anything purchased by means of "Distance Selling" (ie NOT face to face) you have the right to return the goods within 7 WORKING days. Its the LAW. If you are within 7 working days, send it back RM - Special Delivery, with added note "**** off, you thieving scum"...
HTH
Buck
21 July 2005, 10:20 PM
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Do name them fully, then if anyone does a google search etc this thread will come up.
send it back RM - Special Delivery, with added note "**** off, you thieving scum"...
21 July 2005, 10:28 PM
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New member of staff got caught by this the other week. She was most upset. The company was based in Liverpool and not the company as mentioned in this thread.
21 July 2005, 11:24 PM
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And don't even mention bastids selling Printer Toner cartridges for HP Laserjets and the like - they are all extremely persistant and annoying as **** - often you simply just have to put the phone down on them they are that thick skinned!
There must be a hell of a mrgin in these things as so many companies try to flog em too you in any way possible - "we'll send you a free gift to your house etc etc"
**** OFF AND LEAVE ME ALONE YOU MORONS
There must be a hell of a mrgin in these things as so many companies try to flog em too you in any way possible - "we'll send you a free gift to your house etc etc"
**** OFF AND LEAVE ME ALONE YOU MORONS
21 July 2005, 11:48 PM
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Originally Posted by Dr Hu
And don't even mention bastids selling Printer Toner cartridges for HP Laserjets and the like - they are all extremely persistant and annoying as **** - often you simply just have to put the phone down on them they are that thick skinned!
There must be a hell of a mrgin in these things as so many companies try to flog em too you in any way possible - "we'll send you a free gift to your house etc etc"
**** OFF AND LEAVE ME ALONE YOU MORONS
There must be a hell of a mrgin in these things as so many companies try to flog em too you in any way possible - "we'll send you a free gift to your house etc etc"
**** OFF AND LEAVE ME ALONE YOU MORONS
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