paulr

I posted a CD on monday at 2pm to a guy in Sweden,cost £1.10 to post and i've just got an email to say its arrived.

Now thats fast............

Freak

Bet it took 2 days to get to the airport though

Nezz10

Even Royal mail get lucky sometimes!

ethanrob

iTrader: (3)

**** to the lot of ya,i work for the royal mail and i dont know about the rest of the country,but my office are turning 100% of mail/parcels around next am

there is a bit of an issue at main sorting office's where 95% of staff dont speak very good english(so chance's they can read english are very slim as well)

The Trooper 1815

iTrader: (31)

You don't need english to put letters in the right box!!!! Channel 4 did a top programme recently, very revealing! Still not that good, roll on UPS etc free enterprise.

OllyK

Is that turn around as in turn them upside down on the shelves and leave them for a couple of days or turn them round and put them back on the truck they came on, or does you bin have "Turned Around" written on it? Any which way I'm not impressed!

Flatcapdriver

Undoubtedly, the Royal Mail has had it's fair share of problems over the last few years but as usual with the British it is far easier to knock things rather than praise them.

I'm still amazed that they manage to offer the level of service that they do given the price of a stamp when you consider the level of subsidising they have to do. We have four post boxes in this area that can't get more than ten letters posted in them in a month but the posty turns up reliably on time every day to empty them.

We get an excellent service here and although it is a rural area where relationships are easier to foster, every time we go on holiday the posty puts our post to one side and then delivers it when we get back - all without asking.

OllyK

emphasis mine.

Are you suggesting the problems are over and everything is running swimmingly now?

Flatcapdriver

No. I'm merely suggesting that its a national character trait that I've noticed, to emphasise the negative aspects whilst ignoring the positives - hence whingeing Poms.

OllyK

The problem with this country isn't that we complain, it's that we complain to anybody but the people that can actually do anything about it (i.e. the company we have the problem with).

StickyMicky

royal mail are ****e

to date i have lost

1 mobile phone
1 envolope with £150 in it
countless pay sheets
and a few birthday cards

sooner its flogged of to a private company the better

Flatcapdriver

If it was a justified complaint and, as you say, it was directed to the relevant organisation then it would be useful but as demonstrated in this thread its the fruitless whingeing about something which is actually quite good.

Have you ever tried comparing it to other European postal services? Try the Spanish, Italian or French equivalents and then you'd have something to whinge about.

OllyK

My experience of the Spanish postal service is that it's dire, the French postal service and indeed the US I have never had an issue with.

I don't have a major issue with PO other than that they want to stop my morning delivery. I used to get my mail before I left for work which was useful, as anything important I could deal with during the day. It has crept to mid morning now with a view to deliver after noon in the near future. This is to cut costs by merging the first and second post (not that I have ever had a second post delivery) together. Are they reducing the price of a 1st class stamp as we are now get a a midway between 1st and Second class service? Nope. Would anything happen if I complained? Nope. Can I take my business elsewhere? Nope. What's left? Whinging. If companies were actually seen to listen to customer feedback, and act upon it, I guess people may be more inclined to complain to the right people.