Demon tech suport now in India!
10 March 2006, 02:57 PM
#1
Scooby Senior
Thread Starter
Demon tech suport now in India!
This is a transcript of a tech support session with Demon a few minutes ago:
Nick has joined the session
Connected to chat server, an agent will be with you shortly
Daniel has joined the session
Nick: (Broadband connection) Hi Your service has been very unreliable lately, I was offline again for 2 hours this morning. I am a computer reseller & several of my customers who are also with Demon have been having problems. They are all asking to change ISPs. Please can you give me an indication of why we are having these problems? In addition, I could not contact your tech support centre by telephone, although as this is now in India, your telephone tech support is appalling.
Daniel has left the session
Good stuff eh? Zen here we come!
Nick has joined the session
Connected to chat server, an agent will be with you shortly
Daniel has joined the session
Nick: (Broadband connection) Hi Your service has been very unreliable lately, I was offline again for 2 hours this morning. I am a computer reseller & several of my customers who are also with Demon have been having problems. They are all asking to change ISPs. Please can you give me an indication of why we are having these problems? In addition, I could not contact your tech support centre by telephone, although as this is now in India, your telephone tech support is appalling.
Daniel has left the session
Good stuff eh? Zen here we come!
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