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anyone else have probs with sky reception

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Old 12 June 2006, 06:47 PM
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rhybeck
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Angry anyone else have probs with sky reception

my reception is screwed up whenever we have changes in weather or extremes..really pi&^%ng me of now has been over two days this time

another thing that probably dont help is that the dish is pointing at national grid power lines

is there any better hardware out the to improve the prob?

any thoughts or suggestions not obvious or daft ones(like moving) thanks
Old 12 June 2006, 06:54 PM
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Dazza01
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Smile

Im on NTL and never have problems with the weather might be worth switching when your 12 months are up

ps. if you switch tell it was me that made you do it and i get £25
Old 12 June 2006, 08:39 PM
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rhybeck
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you got it dazza but there are no services for that system in our area unfortunatlly at the mo !

ntl is better than tellywest used to be then what a nightmare !!!!
Old 12 June 2006, 08:41 PM
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Originally Posted by rhybeck
you got it dazza but there are no services for that system in our area unfortunatlly at the mo !

ntl is better than tellywest used to be then what a nightmare !!!!
Cheer's buddy will go 50 50 then
Old 12 June 2006, 08:58 PM
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OllyK
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Sky is a bit fickle or it can be if anything is between your dish and the satellite. We used to have trees and could forget getting a picture in the summer. Now we have no problem.
Old 12 June 2006, 09:10 PM
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rhybeck, My Sky has been acting similar for the last two days. It's been fine today however, just as I was about to phone them to see if they had any issues.
Old 12 June 2006, 10:38 PM
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My SKY has been crap ever since my neighbours trees got their new leaves and gets even worse when the wind is blowing the branches around. Phoned SKY today and gave them a months notice. Woman on the phoned asked why I was cancelling. I told her about the signal loss due to trees and said I was going back to Telewest. When she told me that Telewest don't do as good packages as they do I replied that if I got one channel with good reception it would be a 100% improvement over Sky.
Old 12 June 2006, 10:55 PM
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No problems with mine in Southend Mark
Old 13 June 2006, 12:07 AM
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We always seem to have interference with our picture when it's building up to a thunder storm or when we have heavy winds...

but saying that Paramount+1 is always like it
Old 13 June 2006, 12:26 AM
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Originally Posted by magepaster
My SKY has been crap ever since my neighbours trees got their new leaves and gets even worse when the wind is blowing the branches around. Phoned SKY today and gave them a months notice. Woman on the phoned asked why I was cancelling. I told her about the signal loss due to trees and said I was going back to Telewest. When she told me that Telewest don't do as good packages as they do I replied that if I got one channel with good reception it would be a 100% improvement over Sky.
where in Brum are you fella?
Old 13 June 2006, 08:20 AM
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speed demoness
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Originally Posted by little-ginge
We always seem to have interference with our picture when it's building up to a thunder storm or when we have heavy winds...
same here.. but you can add on heavy rains to the list which buggers up the reception !
Old 13 June 2006, 10:56 AM
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Originally Posted by hectic
where in Brum are you fella?

Next to Salford Park by the Spaghetti
Old 13 June 2006, 07:19 PM
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rhybeck
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thought i had it bad but there are obviously some unhappy customers out there the only time sky are likely to get of there *** is when you go to cancel it same as the old gem about u owning the dish and box and having to maintain them yourself.... i say if it screws up they loose a customer or they sort it i had 6 or 7 boxes and about the same amount of l.m.b's when i first got sky was a nightmare i was told rightly or wrongly that they give out repaired boxes to new customers if you get a deal

reception is fine today and look at the weather!!! go figure ??
Old 13 June 2006, 07:45 PM
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cancelled mine after 8 years ,customer service is utter ****e
Old 13 June 2006, 08:08 PM
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hectic
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you *will* get a BRAND NEW box if yours fails within the first 30 days,(90 if you complain bitterly enough) after that point you will get what is referred to as an 'A' grade box.. which is in reality a REFURBISHED box. ie... one that has previously been 'uplifted' from a customers house for being faulty and sent for repair, then returned to 'the field' as van-stock for service call visits all LNB's fitted are new, even on service visits engineers unfortunately can only work with what they're given
Old 14 June 2006, 08:30 PM
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rhybeck
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i think all (big) company's get to big for there boots and forget about what matters satisfied customers. ... the only thing that maters to them is the balance sheets !!!!!
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