Anyone work in a Post Office?
04 November 2006, 03:24 PM
#4
Originally Posted by Boro
Just a quick question i need answering...
Q) If i send a parcel (normal first class) but get proof of posting but the parcel doesnt arrive. Can i claim for the loss of it?
Thanks :-D
Q) If i send a parcel (normal first class) but get proof of posting but the parcel doesnt arrive. Can i claim for the loss of it?
Thanks :-D
04 November 2006, 03:54 PM
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05 November 2006, 10:41 PM
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Sorry thought the link might help - it does tell you which form you would need to make a claim (P58 for inland mail) and some other info.
The bit about claiming up to a maximum of 100 x value of a first class stamp (£32) I know from my experience as a Post Office Manageress
The only 'extra' you get from sending Recorded Delivery is that it is signed for upon receipt - the compensation level is exactly the same as normal first class. If something is worth over £32 then you need to send it Special Delivery in order to claim compensation.
Compensation is not guaranteed and you may be required to show proof of the value of the item, receipts etc.
Without proof of posting you usually get a goodwill gesture of a book of stamps.
The bit about claiming up to a maximum of 100 x value of a first class stamp (£32) I know from my experience as a Post Office Manageress
The only 'extra' you get from sending Recorded Delivery is that it is signed for upon receipt - the compensation level is exactly the same as normal first class. If something is worth over £32 then you need to send it Special Delivery in order to claim compensation.
Compensation is not guaranteed and you may be required to show proof of the value of the item, receipts etc.
Without proof of posting you usually get a goodwill gesture of a book of stamps.
05 November 2006, 10:45 PM
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05 November 2006, 10:50 PM
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No, but I'm reading "Going Postal" by Terry Pratchett for the third time, and it's a terrific return to form. Unfortunately, he followed it up with Thud, which wasn't funny enough, and was too cynical. 
Unfortunately, he followed it up with Thud, which wasn't funny enough, and was too cynical.
05 November 2006, 11:06 PM
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Originally Posted by Bubba po
I take pains to deliver, so it's nice to get your stamp of approval. 
......... no.... Joe King works at the Post Office.....
Someone must remember that???
Last edited by unclebuck; 05 November 2006 at 11:29 PM.
05 November 2006, 11:14 PM
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Originally Posted by Bubba po
Nope. 
05 November 2006, 11:24 PM
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Even if you send it special delivery you'll have big trouble getting any compensation.
I once sent cash insured to £400 I think, and it was 'lost'. The PO tried to claim I was a liar and never sent it, denying any knowledge of it.
Even with my proof it took me 3 months to get the money back.
Terrible company ot deal with.
This was 3 years ago, when they were sinking.
I once sent cash insured to £400 I think, and it was 'lost'. The PO tried to claim I was a liar and never sent it, denying any knowledge of it.
Even with my proof it took me 3 months to get the money back.
Terrible company ot deal with.
This was 3 years ago, when they were sinking.
06 November 2006, 08:41 AM
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I've got a claim in at the moment for an overseas pack that's been lost or nicked. International Signed For. Problem is you have to put the customs form of front of pack with value and, of course, that's just an invitation to half inch it. At least that doesn't apply to EC any more.
06 November 2006, 07:09 PM
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Originally Posted by David Lock
I've got a claim in at the moment for an overseas pack that's been lost or nicked. International Signed For. Problem is you have to put the customs form of front of pack with value and, of course, that's just an invitation to half inch it. At least that doesn't apply to EC any more.
though it does have to be signed for at the otere end. make sense? no? me neither. airsure, if its available in that country, can be traced up to delivery but doesn't get a signature.
06 November 2006, 07:30 PM
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Originally Posted by ronjeramy
david international signed for is a waste of time to be honest as you can only track it it till it leaves the country though it does have to be signed for at the otere end. make sense? no? me neither. airsure, if its available in that country, can be traced up to delivery but doesn't get a signature.
though it does have to be signed for at the otere end. make sense? no? me neither. airsure, if its available in that country, can be traced up to delivery but doesn't get a signature. dl
08 November 2006, 12:14 AM
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i understand where your coming from David, I'm a postmaster and think the international services are not up to scratch, but then again i suppose the service is also dependable on the recipients postal system. hopefully you'll get it resolved and it will turn up!
rj
rj
08 November 2006, 08:48 AM
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Thanks Ron - have a word for me old chap
Yeah I can't say I am over impressed with Royal Mail International. Yesterday they sent back my carefully completed claim form asking for Proof of Value of goods and description of item. In fact I had sent copies of e-mails with value stated along with a copy of the customer's credit card voucher as well as a detailed item and package description I explained this to a gal at customer services who couldn't understand what was going on. And she didn't know why they had asked for Paypal details as this was nothing whatsoever to do with Paypal (it wasn't an e-bay purchase!!). But I'm not giving up.......... dl
Yeah I can't say I am over impressed with Royal Mail International. Yesterday they sent back my carefully completed claim form asking for Proof of Value of goods and description of item. In fact I had sent copies of e-mails with value stated along with a copy of the customer's credit card voucher as well as a detailed item and package description
I explained this to a gal at customer services who couldn't understand what was going on. And she didn't know why they had asked for Paypal details as this was nothing whatsoever to do with Paypal (it wasn't an e-bay purchase!!). But I'm not giving up.......... dl
Last edited by David Lock; 08 November 2006 at 08:50 AM.
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