Still no sign of the service book for the car.
03 November 2007, 02:54 PM
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Still no sign of the service book for the car.
4 months now.
Just called Motorpoint, who have once told me its not their problem, but are now looking into the matter.
Contacted Liaco, but they refer the matter back to the location I sourced the car from aka Motorpoint.
Not as far as im concerned Motorpoint as the vendor are the once responsible. As the paperwork was signed and sent off from there, NOT Malta.
Oh and how is this for a double whammy....
As the missus is in the motortrade I got her to run an HPI on my car..
Brand new, and no suprises, it came up on finance, as thats how im paying for it. But shock horror...
2 finance agreements NOT one!!
Motorpoint had financed the car to stock it, so if I had bought cash and sold 2 months later, technically HPI would have come up with an outstanding finance warning. 5 month finance agreement.
So I hope they can deal with the issue of the service book quickly.
As not only have they failed to come good on their sales contract with me, selling me a car "technically" currently with no warranty, but sold as described with "3 years manufacturers warranty"
But they have also sold me a "NEW" car, with outstanding finance.
Just called Motorpoint, who have once told me its not their problem, but are now looking into the matter.
Contacted Liaco, but they refer the matter back to the location I sourced the car from aka Motorpoint.
Not as far as im concerned Motorpoint as the vendor are the once responsible. As the paperwork was signed and sent off from there, NOT Malta.
Oh and how is this for a double whammy....
As the missus is in the motortrade I got her to run an HPI on my car..
Brand new, and no suprises, it came up on finance, as thats how im paying for it. But shock horror...
2 finance agreements NOT one!!
Motorpoint had financed the car to stock it, so if I had bought cash and sold 2 months later, technically HPI would have come up with an outstanding finance warning. 5 month finance agreement.
So I hope they can deal with the issue of the service book quickly.
As not only have they failed to come good on their sales contract with me, selling me a car "technically" currently with no warranty, but sold as described with "3 years manufacturers warranty"
But they have also sold me a "NEW" car, with outstanding finance.
03 November 2007, 06:56 PM
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i had the exact same problem with the subaru dealer i got my car from,only problem it was fully stamped and now all i have is a letter from them saying when and what services they did,the place that did the first owners servicing is now defunct so i have a car with half proven history
03 November 2007, 06:58 PM
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Thats a pain in the **** eh!
I would just like mine full stop lol.
Apparently Motorpoint after sales are gonna call me back on Monday and sort it out.
Otherwise they owe me money for an aftermarket warranty. In which case I will try and find one I can mod with too lol.
I would just like mine full stop lol.
Apparently Motorpoint after sales are gonna call me back on Monday and sort it out.
Otherwise they owe me money for an aftermarket warranty. In which case I will try and find one I can mod with too lol.
03 November 2007, 07:51 PM
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03 November 2007, 08:03 PM
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My apoplogies i was just having a quite chuckle to myself 
The likes of Lewis always advocate going for home grown full history examples - and this sort of proves its never as easy as youd like it to be
The likes of Lewis always advocate going for home grown full history examples - and this sort of proves its never as easy as youd like it to be
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03 November 2007, 10:22 PM
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04 November 2007, 09:51 AM
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mine was imported brand new in jan 99 from japan,still had the origional bill of sale etc first owner was from edinburgh got it serviced at a place there,second owner was from my side of the country got it serviced at the dealer i bought it from,didnt notice till i got home after 75k service the book was missing,dealer were not much use at first but eventually got a letter from them saying what they had done,still its a lot to explain and will prob cost me money when i go to sell the car as it doesnt have a full history any more even tho i know it has had every service
04 November 2007, 01:01 PM
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4 months now.
Just called Motorpoint, who have once told me its not their problem, but are now looking into the matter.
Contacted Liaco, but they refer the matter back to the location I sourced the car from aka Motorpoint.
Not as far as im concerned Motorpoint as the vendor are the once responsible. As the paperwork was signed and sent off from there, NOT Malta.
Oh and how is this for a double whammy....
As the missus is in the motortrade I got her to run an HPI on my car..
Brand new, and no suprises, it came up on finance, as thats how im paying for it. But shock horror...
2 finance agreements NOT one!!
Motorpoint had financed the car to stock it, so if I had bought cash and sold 2 months later, technically HPI would have come up with an outstanding finance warning. 5 month finance agreement.
So I hope they can deal with the issue of the service book quickly.
As not only have they failed to come good on their sales contract with me, selling me a car "technically" currently with no warranty, but sold as described with "3 years manufacturers warranty"
But they have also sold me a "NEW" car, with outstanding finance.
Just called Motorpoint, who have once told me its not their problem, but are now looking into the matter.
Contacted Liaco, but they refer the matter back to the location I sourced the car from aka Motorpoint.
Not as far as im concerned Motorpoint as the vendor are the once responsible. As the paperwork was signed and sent off from there, NOT Malta.
Oh and how is this for a double whammy....
As the missus is in the motortrade I got her to run an HPI on my car..
Brand new, and no suprises, it came up on finance, as thats how im paying for it. But shock horror...
2 finance agreements NOT one!!
Motorpoint had financed the car to stock it, so if I had bought cash and sold 2 months later, technically HPI would have come up with an outstanding finance warning. 5 month finance agreement.
So I hope they can deal with the issue of the service book quickly.
As not only have they failed to come good on their sales contract with me, selling me a car "technically" currently with no warranty, but sold as described with "3 years manufacturers warranty"
But they have also sold me a "NEW" car, with outstanding finance.
Les
04 November 2007, 01:04 PM
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If their after sales have not called back by lunchtime I will be on the phone to them.
Nothing by the end of the week, and like the shopkeeper in Mr Ben.... I will suddenly appear in their showroom.
And wont be leaving until I have resolution.
If they opt to pay for a 3rd party warranty (unlikely) I want it in writing
One way or another, they WILL sort this. The paperwork is probably sitting in their showroom somewhere, waiting to be sent off.
26 November 2007, 01:47 PM
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Haha thats ace mate, but prob is sitting filed somewhere.
Its all going in writing now, and escalating to an official complaint now. I want their assurances that THEY will settle any warranty repair bills til it shows up.
Otherwise the car has been sold under false pretences, and they can have it back.
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