Do BT think we are mugs?
17 December 2007, 02:08 PM
#1
Scooby Regular
Thread Starter
Join Date: Jan 2006
Location: Yorkshire
Posts: 1,348
Likes: 0
Received 0 Likes
on
0 Posts
Do BT think we are mugs?
Just had a call from an Indian call centre asking if I want a BT credit card to save money on calls etc..
She did not speak a word of english and could not grasp the concept that I only use my BT line for ADSL.
Why on earth (if I did use my phoneline) would I give my details to a dodgy sounding international caller?
She did not speak a word of english and could not grasp the concept that I only use my BT line for ADSL.
Why on earth (if I did use my phoneline) would I give my details to a dodgy sounding international caller?
17 December 2007, 02:12 PM
#2
Scooby Regular
Join Date: Dec 2006
Location: S.E London
Posts: 13,654
Likes: 0
Received 0 Likes
on
0 Posts
Just had a call from an Indian call centre asking if I want a BT credit card to save money on calls etc..
She did not speak a word of english and could not grasp the concept that I only use my BT line for ADSL.
Why on earth (if I did use my phoneline) would I give my details to a dodgy sounding international caller?
She did not speak a word of english and could not grasp the concept that I only use my BT line for ADSL.
Why on earth (if I did use my phoneline) would I give my details to a dodgy sounding international caller?
Cos 8 out of 10 people hear "bargain" and "free" think ££££ and hand over all their details
17 December 2007, 02:13 PM
#3
Scooby Regular
Join Date: Feb 2003
Location: Zed Ess Won Hay Tee
Posts: 21,611
Likes: 0
Received 0 Likes
on
0 Posts
I dont even have a phone plugged into mine, pure adsl only, but i do agree they think we are mugs, dsl speeds are crap now and i have been unable to play games via xbox live for a while due to crap lag and general gayness, i`m off when the contract is up!
17 December 2007, 02:17 PM
#4
Scooby Regular
Join Date: Apr 2007
Posts: 2,108
Likes: 0
Received 0 Likes
on
0 Posts
17 December 2007, 02:18 PM
#5
Scooby Regular
Join Date: Dec 2006
Location: S.E London
Posts: 13,654
Likes: 0
Received 0 Likes
on
0 Posts
My BT was fine, right up until I got rid of them.
Orange seems fine too, and I get all the free calls BT were trying to cold sell lol.
They offered me a deal to stay, dropping my rental by £2 a month. So inc line rental it was stil 39 a month...... Found it hard to comprehend that £15 is cheaper than 39
Orange seems fine too, and I get all the free calls BT were trying to cold sell lol.
They offered me a deal to stay, dropping my rental by £2 a month. So inc line rental it was stil 39 a month...... Found it hard to comprehend that £15 is cheaper than 39
17 December 2007, 02:47 PM
#6
BANNED
Join Date: Apr 2003
Location: Your home is worthless.You can't afford to run your car.Your job is on the line.Schadenfreude rules.
Posts: 4,787
Likes: 0
Received 0 Likes
on
0 Posts
a>which company she was calling from
b>what services she was trying to sell you
Are you fluent in Hindi? Or is it a case of meri samajh mei nahin aaya?
17 December 2007, 02:57 PM
#7
Took me 8 fecking weeks and 12+ hours on the phone to those morons to sort my broadband out. Only time I was put through to someone I could understand was when I was put through to cancellations and told them to stick their broadband.
You would think cancelling would be the end of it but not with these lot. 2 weeks later a parcel arrives and it is a bt homehub wtf?
2 more hors on the phone and eventually it's all sorted.........until I checked my bank statement and find they were still charging me for broadband
So I cancelled at the bank rather than ring the muppets and am hoping that is the end of it. **** trying to get 2 months money back I don't have the time.
You would think cancelling would be the end of it but not with these lot. 2 weeks later a parcel arrives and it is a bt homehub wtf?
2 more hors on the phone and eventually it's all sorted.........until I checked my bank statement and find they were still charging me for broadband So I cancelled at the bank rather than ring the muppets and am hoping that is the end of it. **** trying to get 2 months money back I don't have the time.
Trending Topics
17 December 2007, 04:45 PM
#9
Scooby Senior
iTrader: (1)
Join Date: Nov 2000
Location: Wildberg, Germany/Reading, UK
Posts: 9,708
Likes: 0
Received 73 Likes
on
54 Posts
I walked into my local supermarket on day after work, spoke to the man selling cable broadband, filled out one form, a week later a man turned up with a box, plugged it in tested it, and left me with 10mbit broadband that I have never had a problem with. I pay €34 a month for 10 mbit broadband with unlimited flatrate, 2 telephone numbers and free calls with in Germany. I also got a free telephone thrown in, and the monthly price is dropping all the time.
Why is everything so complicated in the UK.
Why is everything so complicated in the UK.
17 December 2007, 05:48 PM
#10
Scooby Regular
Join Date: Dec 2006
Location: S.E London
Posts: 13,654
Likes: 0
Received 0 Likes
on
0 Posts
I walked into my local supermarket on day after work, spoke to the man selling cable broadband, filled out one form, a week later a man turned up with a box, plugged it in tested it, and left me with 10mbit broadband that I have never had a problem with. I pay €34 a month for 10 mbit broadband with unlimited flatrate, 2 telephone numbers and free calls with in Germany. I also got a free telephone thrown in, and the monthly price is dropping all the time.
Why is everything so complicated in the UK.
Why is everything so complicated in the UK.
17 December 2007, 06:28 PM
#12
Scooby Regular
Join Date: Nov 2001
Location: sheffield
Posts: 4,093
Likes: 0
Received 0 Likes
on
0 Posts
Just had a call from an Indian call centre asking if I want a BT credit card to save money on calls etc..
She did not speak a word of english and could not grasp the concept that I only use my BT line for ADSL.
Why on earth (if I did use my phoneline) would I give my details to a dodgy sounding international caller?
She did not speak a word of english and could not grasp the concept that I only use my BT line for ADSL.
Why on earth (if I did use my phoneline) would I give my details to a dodgy sounding international caller?
everytime she talks, after her long winded sentence, keep saying sorry i don't understand you.
or ..
after she mentions "save you money".. start laughing and don't stop until she puts the phone down
17 December 2007, 08:44 PM
#13
Scooby Regular
Join Date: Apr 2007
Posts: 2,108
Likes: 0
Received 0 Likes
on
0 Posts
18 December 2007, 08:39 AM
#16
Scooby Regular
iTrader: (6)
Join Date: Nov 2004
Location: Deepest Darkest Kernow
Posts: 4,404
Likes: 0
Received 1 Like
on
1 Post
They (your current supplier) have to remove it, don't accept the standard 'your new provider has to apply'. I had this changing from BT to Orange.
BT = Bloody To55ers
I am currently having to borrow the internet
18 December 2007, 08:36 PM
#20
Scooby Regular
Join Date: Feb 2007
Location: Petrol Station
Posts: 580
Likes: 0
Received 0 Likes
on
0 Posts
i work for BT, they currently employ over 4500 agents (all sub-contracted through other companies) in "region 6" for tech help and cold calling bollocks - simply because they are cheaper
they are thick as **** and cause MASSIVE issues for us in development - but thats clearly not important to the ***** in suits
they are thick as **** and cause MASSIVE issues for us in development - but thats clearly not important to the ***** in suits
19 December 2007, 01:20 AM
#22
Scooby Regular
Join Date: Oct 2007
Posts: 1,328
Likes: 0
Received 0 Likes
on
0 Posts
unless you have cable, you will have the same linespeed issues with whoever your SP is, i am one of the much derided ADSL engineers working for openreach (a BT engineer in other words), and most of the non-line length speed issues are caused by internal extension wiring, PM me for details on how to eliminate internal wiring issues but keep your extensions running normally.
19 December 2007, 07:27 AM
#23
Scooby Regular
Join Date: Feb 2003
Location: Zed Ess Won Hay Tee
Posts: 21,611
Likes: 0
Received 0 Likes
on
0 Posts
mine is plugged into the master socket, speeds are throttled to buggery in the evenings, its fine 1st thing on a sunday morning 
i love paying top dollar for "unlimited" use and having my connection throttled
as i said in the computer related forum, BT told me the max speed i could get from max dsl is 4mb (modem sync at 5mb iirc)
which is rather funny, when i can hop onto the upstairs apartments unsecured wireless network, and get speeds of 5.5mb when downloading!!??!! (talktalk lol)
i love paying top dollar for "unlimited" use and having my connection throttled
as i said in the computer related forum, BT told me the max speed i could get from max dsl is 4mb (modem sync at 5mb iirc)
which is rather funny, when i can hop onto the upstairs apartments unsecured wireless network, and get speeds of 5.5mb when downloading!!??!! (talktalk lol)
19 December 2007, 11:33 AM
#27
Scooby Regular
Join Date: Mar 2002
Posts: 2,623
Likes: 0
Received 0 Likes
on
0 Posts
as i said in the computer related forum, BT told me the max speed i could get from max dsl is 4mb (modem sync at 5mb iirc)
which is rather funny, when i can hop onto the upstairs apartments unsecured wireless network, and get speeds of 5.5mb when downloading!!??!! (talktalk lol)
which is rather funny, when i can hop onto the upstairs apartments unsecured wireless network, and get speeds of 5.5mb when downloading!!??!! (talktalk lol)
Nick
Thread
Thread Starter
Forum
Replies
Last Post