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Old 20 December 2007, 01:41 PM
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speedking
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Question BT payment handling charge.

So I'm paying BT £4.50 a quarter to take my money off me (telephone only)

I don't want to go direct debit because of the lack of control, plus the fact that I might pay from one of several accounts depending on funds.

I am a good payer, never late, and I pay by Internet banking so instant transfer, and no cheques to check, etc.

So I will write to them requesting that they stop this unfair penalty or I will move elsewhere.

Question is, are all suppliers the same? Is there anywhere I can get a good old-fashioned telephone line supplied for £10/month with 5p/hour calls and not pay by direct debit if I so choose?
Old 20 December 2007, 03:05 PM
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Simon C
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Virgin charge £2 a month if you don't pay by DD!!!
Old 20 December 2007, 04:54 PM
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scoobynewbie72
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Im sure BT have been told they cant keep charging you this, Its to do with people who are unable to get bank accounts being penalized or similar
Old 20 December 2007, 05:32 PM
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Originally Posted by speedking
So I'm paying BT £4.50 a quarter to take my money off me (telephone only)

I don't want to go direct debit because of the lack of control, plus the fact that I might pay from one of several accounts depending on funds.

I am a good payer, never late, and I pay by Internet banking so instant transfer, and no cheques to check, etc.

So I will write to them requesting that they stop this unfair penalty or I will move elsewhere.

Question is, are all suppliers the same? Is there anywhere I can get a good old-fashioned telephone line supplied for £10/month with 5p/hour calls and not pay by direct debit if I so choose?
Just do what I did and pay a set amount each month. That way you know how much they will take and dont get charged the £1.50. I gave up arguing tbh. They did refund the ones Id already paid in previous quarter.

Simon
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