nik52wrx

Just bought a new laptop and am having a ball breaker with setting up email.
I have gone through the setup in outlook assigning all the pop3 & smtp stuff but for some reason when i put in my vigin media user name and password outlook won't connect.
Is there a setting or something i need to change on the laptop?
Tried phoning Virgin but gave up after spending ages waiting.
Any help appreciated.
Nik.

SwissTony

iTrader: (19)

You really need to ask these questions in the 'puter section, but firstly have you got web access ?

If not, then there is your first problem

if yes, then you need to double check the settings you have, as given to you by Virgin. Just out of interest what settings are you using ??

druddle

Common one on this subject is when you set up outlook and it asks for your username, put in <username>@<domain> not just <username>.

e.g, for user, put mike.hunt@stinkyfish.com, not mike.hunt

Dave

JackClark

Here's a tip, sign up at www.gmail.com, full instructions are on the web site for setting up your new laptop.

Go to your Virgin email on the Virgin web site and set forwarding of all mail to your new Gmail account.

You will eventually lose your Virgin account.