Anyone had this on ebay?
#1
Anyone had this on ebay?
Basically I sold my mums old laptop through ebay.
I gave it a full check over before listing and I know full well it was working.
Anyway the buyer after one day said it didn't work properly and wanted a full refund.
I basically asked them to provide details of the fault etc. Anyway to cut a long story short, they opened a case through ebay and I esculated it straight to ebay customer services as I felt I wasn't at fault.
Just got an e-mail from them saying neither of us where found to be at fault so a full refund has been issued to the buyer and the case has been closed.
So I still have the money for the laptop and she still has the laptop and a refund so shes done alright out of it .
Didn't think ebay would be so quick to do this as its only been 24 hours since the case was opened!
Strange
I gave it a full check over before listing and I know full well it was working.
Anyway the buyer after one day said it didn't work properly and wanted a full refund.
I basically asked them to provide details of the fault etc. Anyway to cut a long story short, they opened a case through ebay and I esculated it straight to ebay customer services as I felt I wasn't at fault.
Just got an e-mail from them saying neither of us where found to be at fault so a full refund has been issued to the buyer and the case has been closed.
So I still have the money for the laptop and she still has the laptop and a refund so shes done alright out of it .
Didn't think ebay would be so quick to do this as its only been 24 hours since the case was opened!
Strange
#2
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wont ebay chase you for the money????
can see a good scam coming up if its true .....
i had a customer say a laptop wasn't working after buying it..... so i got it home again and it had no such fault..... i reformatted it again, and put all the latest drivers on it, heta tested it over night, run all the software up, no issues...
2 days after giving it to him, he's complaining about a fault after he installs some freebie "software" .... Hmmmm
can see a good scam coming up if its true .....
i had a customer say a laptop wasn't working after buying it..... so i got it home again and it had no such fault..... i reformatted it again, and put all the latest drivers on it, heta tested it over night, run all the software up, no issues...
2 days after giving it to him, he's complaining about a fault after he installs some freebie "software" .... Hmmmm
#3
wont ebay chase you for the money????
can see a good scam coming up if its true .....
i had a customer say a laptop wasn't working after buying it..... so i got it home again and it had no such fault..... i reformatted it again, and put all the latest drivers on it, heta tested it over night, run all the software up, no issues...
2 days after giving it to him, he's complaining about a fault after he installs some freebie "software" .... Hmmmm
can see a good scam coming up if its true .....
i had a customer say a laptop wasn't working after buying it..... so i got it home again and it had no such fault..... i reformatted it again, and put all the latest drivers on it, heta tested it over night, run all the software up, no issues...
2 days after giving it to him, he's complaining about a fault after he installs some freebie "software" .... Hmmmm
No chase for money from ebay Just says case closed and my account functions as normal, very odd!
#5
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I sold a Nav screen for an x5 a couple of years ago. Guy received it and emailed me to say it was fitted, working great, and left similar feedback. Also asked if I knew of anyone that could fix his faulty one, which I didn't. It had a cracked screen.
A couple of weeks later I get a PayPal dispute, apparently its faulty. I copied the correspondence to PayPal. This went on for a few weeks.
Finally received an email from PayPal thanking me for agreeing to the refund! FFS, I did nothing of the kind!
Next day his old monitor arrives, complete with crack in screen. I had evidence this wasn't the one I sent, took photos of serial numbers etc, PayPal ignored me... and refunded his money!
A couple of weeks later I get a PayPal dispute, apparently its faulty. I copied the correspondence to PayPal. This went on for a few weeks.
Finally received an email from PayPal thanking me for agreeing to the refund! FFS, I did nothing of the kind!
Next day his old monitor arrives, complete with crack in screen. I had evidence this wasn't the one I sent, took photos of serial numbers etc, PayPal ignored me... and refunded his money!
#6
ebays weird somtimes, I recently bought some stuff off there and it turned out a load of rubbish ,so i complained got no reply so i left neg feedback, his reply to this was " at no time did i say that any parts worked or were usable " ,so i said thats more like it ,pity you didnt put that in your advert ! . anyway a few days later ebay had removed the feedback with no trace , I think they make it up as they go along
#7
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I sold a Nav screen for an x5 a couple of years ago. Guy received it and emailed me to say it was fitted, working great, and left similar feedback. Also asked if I knew of anyone that could fix his faulty one, which I didn't. It had a cracked screen.
A couple of weeks later I get a PayPal dispute, apparently its faulty. I copied the correspondence to PayPal. This went on for a few weeks.
Finally received an email from PayPal thanking me for agreeing to the refund! FFS, I did nothing of the kind!
Next day his old monitor arrives, complete with crack in screen. I had evidence this wasn't the one I sent, took photos of serial numbers etc, PayPal ignored me... and refunded his money!
A couple of weeks later I get a PayPal dispute, apparently its faulty. I copied the correspondence to PayPal. This went on for a few weeks.
Finally received an email from PayPal thanking me for agreeing to the refund! FFS, I did nothing of the kind!
Next day his old monitor arrives, complete with crack in screen. I had evidence this wasn't the one I sent, took photos of serial numbers etc, PayPal ignored me... and refunded his money!
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