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Sony Vaio emails - are they are scam?

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Old 10 May 2010, 10:14 AM
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Trout
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Question Sony Vaio emails - are they are scam?

I keep getting emails that look like authentic Sony Vaio emails asking me to fill in a customer survey on the recent purchase of my Sony Vaio.

Are these a scam or is it Sony's database gone a bit haywire - I did buy one from them five years ago (before I discovered proper laptops ).

If they are phishing it is the best I have seen hence my question.
Old 10 May 2010, 12:13 PM
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Leslie
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I think I would take the safe route and ignore them.

Les
Old 10 May 2010, 12:34 PM
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STi wanna Subaru
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I've had loads from sony the past few days. They're in relation to a camera I bought 3 years back so think yours could well be legit but not worth the risk.
Old 10 May 2010, 02:10 PM
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Trout
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I spoke to Sony - they are from Sony but they have no idea why they are being sent out!

Sound likes they have an IT/database problem.
Old 10 May 2010, 11:49 PM
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boomer
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I have had three such e-mails in the last few days, sent to an e-mail address that i only gave to Sony. Looks like they are being sent by Emailvision, a bulk sender of SPAM, who are based in France.

Fingers crossed that we all get an e-mail apology from Sony with a free fifty quid voucher as compensation

mb
Old 11 May 2010, 07:49 AM
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Originally Posted by Sony
Recently, you accidentally have received an e-mail from Sony about a client satisfaction survey. This e-mail was sent out automatically and is no longer applicable. We apologize for the inconvenience.
There you go - no voucher!
Old 11 May 2010, 10:55 PM
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boomer
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Yup,

received my non-voucher as well

Originally Posted by Sony
We would like to apologise for recently sending you emails entitled 'Help us at Sony to help you' and/or 'Peace of mind for your Sony product' regarding Sony product registration and/or an extended warranty offer which is no longer available. We are aware that in the majority of cases, the information contained in these emails is both irrelevant and out of date and we would like to sincerely apologise for any concern and inconvenience that this may have caused you.

Unfortunately this was due to a system error, where old email surveys were sent out by our broadcasting agency. We would like to reassure you that this issue has now been fully resolved and that no further action is required on your part.

Once again, our apologies for the error on our part and any inconvenience it may have caused.
mb
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