mslorach

iTrader: (22)

I received an international phone call today, no number supplied, from a woman of Indian or Pakistan origin claiming to be calling on behalf of a company called "Support One" or "Support One Teir" , a Microsoft company.
She called me by my wife's maiden name and never gave me a chance to correct her so I let her continue.
She told me that there was an urgent problem with my PC, that a malicious downloader had been detected on it and if I switched on my computer she could guide me through identifying it and removing it.
I told her nothing was wrong with my computer, she said that I would not be able to see the problem without her help.
I was certain that something fishy was up so I stopped her and asked her to tell me her name, company name and a contact telephone number.
She then hung up on me.
I've had a search but can't find any info about any similar scams, I guess she would probably wanted me to download something dodgy onto my computer.
This pisses me off, at least I was suspicious enough to question her but the next person she calls could easily be fooled.
Anyone else had a similar experience?

Timwinner

iTrader: (3)

Sounds well moody too me, You did well to ask some questions.

KevPage

I had this too about 3 months ago, I hung up on them.
PC is still working fine. Sounds like a scam to get access to your pc and steal your personal info.

speedking

The clue is in the mis-spelling of "Tier", a giveaway for this type of scam

I would ask whether she means work or home computer, and then say there are two on the network, which IP address is giving the problem?

ChefDude

is this why i keep getting 'INTERNATIONAL' calls on my home phone?

I haven't answered one of them yet.

BlkKnight

http://www.businessandleadership.com...article/23459/

http://www.net-security.org/secworld.php?id=9458

Torquemada

It's a well known scam. Steer clear. I'm still amazed that there're still people out there who would believe someone like the op has described!!

mslorach

iTrader: (22)

nah, thats just my poor spelling

mslorach

iTrader: (22)

I reckon there's alot of people who have started using computers and the internet a bit later in life who would fall for it. Just the mention of a virus would be enough for some people to hand over details or sign up for something.

Paulo P

iTrader: (42)

As said above it's a scam. What I want to know is why people don't stop and think "how did Microsoft get my home number from my pc?"

tathan

I think the giveaway was the thread title... If you have to ask "Hang on, is this a scam?" then you've probably got your answer.

_Meridian_

iTrader: (1)

They assume that Redmond already had it? Along with your entire life story...


M

GarethE

iTrader: (1)

Unfortunately you are correct - my parents recently told me that one of the older members of their church had been caught out with this scam. I'm not 100% certain how they were scammed - I believe they handed over credit card/bank details to pay for the "problem" to be sorted. They were done for around £500.

Unfortunately, its very easy to convince older people that they have a problem with their computer when they don't really understand them, and (in this case especially) tend to be trusting of people.

I believe the bank managed to stop some of the payment when she told her son what had happened.

Not nice.

Gareth

boomer

Scam (watch the video)!

The "un-nice people" tried to catch me out last week, so it seems that they are on another "campaign"


mb

Leslie

Certainly best ignored anyway.

Les