Account deleted by request

Bit of advice if poss. I organised a stag do last year to Germany, booked the hotel direct through their own website. Basically it was a bit of a disaster with mixed up rooms, 1 room short and a few other things like the bar not being open. I booked with my credit card online and I planned to dispute when we got back, anyway they never took the money but now a year later they have written to me asking for payment. I guess they don't have my credit card details as they would just take it.

Where do I stand? I'm happy to come to an arrangement but no way will I pay the full amount. Do I just ignore and if so can they do anything?

Ta, Chop

alcazar

iTrader: (2)

Write back saying about the problems, asking what reduction they would give.

DO NOT admit to the saty.

If they are arsey, ignore any further letters.

stuart69

iTrader: (1)

And whatever you do

DONT mention the War

Jamie

Write back and tell them you are going to charge them.

what would scooby do

Inkjet printer, one sheet of A4 addressed to them with 4 letters on it:

TurboAndy

iTrader: (1)

Tell them the chap they are after no long lives at your address and you dont have a forwarding address for him any more.

hodgy0_2

don't you mean chop

PaulC72

Write back sending an offer of what you thought the stay was worth and tell them thats your first and final offer

stevebt

iTrader: (8)

Why not just say you paid in cash when you were there? A year later and a different country how can they prove you didn't ?

Trout

iTrader: (1)

Did you raise these concerns at the time?

If so then I think you have a strong case. If you did not then you are on a much stickier wicket, barring the approach of ignoring their letter.

Account deleted by request

We did as a group and the staff were pretty understanding but there way no management and I didnt want to cause an atmosphere, I gave them my card again when we left and thought if I can argue a discount later then fine it is a few beers in the kitty for drinks here but if not we still had a good weekend.

Account deleted by request

Tempting

Again Tempting

Dont think they could,

There is a side to me that thinks if they cant run a business (quite a big chain of hotels) and take guests money when I have given my card to them twice then tough luck and I will treat this as a bit of good fortune. But dont want it to bite me in the **** should they have an avenue to come after me.

jods

How much are they asking for? Have you collected contributions from the rest of the group already?

peter a

iTrader: (2)

Cancel the card that you gave them and then tell them to go and whistle.

Ha Ha

200sex

iTrader: (2)

like said tell them you paid cash and say thanks for the reminder because you want a refund for sh it service might come out on top lol

J4CKO

iTrader: (1)

"A prawn Goebbels, a pickled Goering and two Colditz salads..."

MDS_WRX

iTrader: (1)

I'd do nothing in terms of correspondance with them at this stage.

They clearly don't have the card details otherwise they would have charged it, and are probably hoping that they can chase up some old bad debt on the off chance of getting some money. Entering into correspondance with them will only lead to it being used as evidence for them should they attempt anything else more legal. If they do go down that route, then let's see exactly what that is and deal with it accordingly (i.e. worst case, if they make any form of court attempt either pay up or look at your options again).

+Doc+

What are they going to do, send ze german coast guard?
They cocked up and haven't been arsed to chase payment so I personally wouldn't pay...unless you plan on going back?

DCI Gene Hunt

Unless the letter was signed for it's just junk mail - junkmail goes straight in the bin....