stevebt

iTrader: (8)

I walked into a vodafone shop last week and started a new contract, its supposed to have Bt openzone as part of the package yet I have no login details for this and I can't find it on the site. If I decided I wanted to hand the phone back to then, saying I'm unhappy with the contract? Can I legally do this as its only five days since I signed for it in the shop?

peter zippy reid

iTrader: (25)

yes you have 14 days to give it back aslong as you have kept everything intact like the box

stevebt

iTrader: (8)

Everything is in the box as it was, I have only took the phone out and used a few times as I still have another phone which is my main one.

Skoobie Dhu

iTrader: (3)

Thought Vodafone was 7 days - maybe that's just for new contracts setup online.

Skoobie Dhu

iTrader: (3)

You just login to BT Openzone using your vodafone account login and password apparently.

http://online.vodafone.co.uk/dispatc...pageID=OS_1111

peter zippy reid

iTrader: (25)

Im on vadafone bought from carfonewarehouse maybe different amount of days

zs_phil

iTrader: (1)

Vodafone are absolute dog poo ,im in a big city and have had my phone a year no probs and for the last 3 weeks no 3g and they say nothing is wrong despite me and about 20 others at work complaining and its on their website faults board .

Doooooooog poooooooo ,o2 miles better

stevebt

iTrader: (8)

That just says if you have it on the contract you need to activate it? I have searched the site for 30 minutes and can't find out how to do it.

If i bought the phone online I wouldn't be so bothered about this but I specifically went into a shop and paid more cash for the phone so I got proper service so I expect this to be sorted for me by the shop??

Benji554

iTrader: (18)

Yes as above, 14 day cooling off period if you are not happy. After the cooling off period its bloody hard to get it cancelled.

Its just taken me and the missus 8 months of correspondance and the threat of legal action to get out of a mis-sold contract with Carphone Warehouse!!

PaulC72

14 days iirc and you may have to pay for part usage of the contract (the duration you have had it + any calls you have made etc if not in the package already)