Put a deposit on a car, but have changed my mind.
#1
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Put a deposit on a car, but have changed my mind.
On Friday i had a test drive of a used 320d, decided to buy it, signed the contract, and put a £500 deposit down. Over the weekend i have had a change of heart and on Monday told the dealership. They are refusing to return any of the deposit. Have i any rights, or should i expect to get a refund.
I know some will say, you signed the contract, tough $hit, but £500 is an expensive test drive.
I know some will say, you signed the contract, tough $hit, but £500 is an expensive test drive.
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The 7 day cooling off is only for distance selling (i thought)
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probally at the dealers discretion but as said if you get another motor through them it shouldn't be a problem unless they are complete cnts, don't think there a lot of chance getting it back
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I bought it only hours after it came in.
I understand the law is on their side, is it really a case of them offering goodwill (my family has bought two brand new cars from them and they did a lot of the servicing on my old bmw.)
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if you've delt with them before you may be alrite if you have a friendly chat with the salesman you delt with,as said you might have to buy another car from them to get it back that way...
#10
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You can try and talk to the sales manager but because the only reason is you've changed your mind I'd expect the answer to be a no.
From the other side of it, that could have been potentially sold to someone else over the weekend. You may have to chalk it up as experience and possibly be less hasty to put a deposit down on a car, especially if you're also looking at possible alternatives as well.
#11
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Don't forget they're a business, not a charity. They are there to make money. I'm sure you wouldn't be happy if you'd spent time and money promoting a product for then the buyer to ask for their deposit back based on nothing but "a change of heart".
How many times would you happily hand back the money before introducing the same policy? Not long I suspect.
#13
Was there anything in the papers you signed that said the contract was dependent upon finance being arranged..? Might be able to get out of it that way.
Otherwise the deposit is to cover the costs of the failure of the contract of sale........you could argue that the £500 you paid would be in excess of the cost of the monies required to make the contract.
The flip side of the coin is that the Dealer asks for more as the consideration does not cover their costs........
all in all an expensive decision.
Shaun
Otherwise the deposit is to cover the costs of the failure of the contract of sale........you could argue that the £500 you paid would be in excess of the cost of the monies required to make the contract.
The flip side of the coin is that the Dealer asks for more as the consideration does not cover their costs........
all in all an expensive decision.
Shaun
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I signed a contract of sale with the final price. Nothing on it about finance.
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I used to work for a main Toyota dealership & if the customer cancelled the sale they didn't get their deposit back.
I now sell cars my self & if someone leaves a deposit I give them an invoice showing they have paid it & tell the buyer that the deposit is non refundable as it covers my re-advertising costs if they did back out of the purchase (Also says that its non refundable on the invoice)
I now sell cars my self & if someone leaves a deposit I give them an invoice showing they have paid it & tell the buyer that the deposit is non refundable as it covers my re-advertising costs if they did back out of the purchase (Also says that its non refundable on the invoice)
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I used to work for a main Toyota dealership & if the customer cancelled the sale they didn't get their deposit back.
I now sell cars my self & if someone leaves a deposit I give them an invoice showing they have paid it & tell the buyer that the deposit is non refundable as it covers my re-advertising costs if they did back out of the purchase (Also says that its non refundable on the invoice)
I now sell cars my self & if someone leaves a deposit I give them an invoice showing they have paid it & tell the buyer that the deposit is non refundable as it covers my re-advertising costs if they did back out of the purchase (Also says that its non refundable on the invoice)
Last edited by paulr; 05 September 2013 at 10:15 AM.
#19
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I very much doubt it - the whole point of a deposit is to stop people doing this. You committed to buy the car, they probably could have sold it otherwise.
Sorry but you learned an expensive lesson.
Sorry but you learned an expensive lesson.
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You'll get it back. Dealerships dont want bad press on any medium. Give them a call & speak nicely to the dealer principal or his PA. Explain the circumstances & dont be arsey.
The worst he can do is leave it in the deposit account for when you go to purchase a new car from them
The worst he can do is leave it in the deposit account for when you go to purchase a new car from them
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You'll get it back. Dealerships dont want bad press on any medium. Give them a call & speak nicely to the dealer principal or his PA. Explain the circumstances & dont be arsey.
The worst he can do is leave it in the deposit account for when you go to purchase a new car from them
The worst he can do is leave it in the deposit account for when you go to purchase a new car from them
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I'm confident it'll sort itself out but playing devils advocate. You've spent a few hours with a new supplier & finally secured there business, they've signed the contract & woo hoo you've managed to pay the bills again this month ... then ... he phones & cancels.
Everyone seems to think that car salesman are lying cheating thieving scum .. granted like every profession they have a few but these guys are just trying to earn a crust just like me & you.
Everyone seems to think that car salesman are lying cheating thieving scum .. granted like every profession they have a few but these guys are just trying to earn a crust just like me & you.
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I'm confident it'll sort itself out but playing devils advocate. You've spent a few hours with a new supplier & finally secured there business, they've signed the contract & woo hoo you've managed to pay the bills again this month ... then ... he phones & cancels.
Everyone seems to think that car salesman are lying cheating thieving scum .. granted like every profession they have a few but these guys are just trying to earn a crust just like me & you.
Everyone seems to think that car salesman are lying cheating thieving scum .. granted like every profession they have a few but these guys are just trying to earn a crust just like me & you.
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Ali-B will be along to quantify this but dependent on age ... 320D are notorious for a few engine niggles that can turn into ££££'s
Rear timing chains at back of engine snapping - Engine out
Usual turbo swirl flap (all bmw's suffer this tho)
Main chain jumping & destroying some valves
Variators on end of camshaft running low on oil & then becoming noisy
Balance shafts at oil pump breaking down
Injectors
Usual stuff
Rear timing chains at back of engine snapping - Engine out
Usual turbo swirl flap (all bmw's suffer this tho)
Main chain jumping & destroying some valves
Variators on end of camshaft running low on oil & then becoming noisy
Balance shafts at oil pump breaking down
Injectors
Usual stuff
#29
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