Hi.
I'm in the market for a blob widetrack.
I want to buy from a dealers as I have a part ex and I want the warranty etc.
Anyway, as most of these cars seem to be with dealers operating from the houses I can't just rock up without saying anything. And even if they were on a forecourt I'd want to ensure they were still available.
But when I email dealers to ask a few questions about the car, I may ask what condition is it in with regard to stone chips or service history and then say how I am in the market for buying one and how interested I am.
I'm still not hearing anything back.
This has happened 3 times in a row now.
I understand that they may get pestered by people wanting photos of the backside of the number plates and other such silly requests, but I'm struggling to see how people actually buy a car these days with no communication!

I'm not going to drive across the country to find a car is sold because the dealer didn't answer my email.

What am I doing wrong? Is it best not to ask questions and just go right in to arranging a viewing? Or should I be phoning them instead?

(Rant over)

 

I would be phoning myself, can't imagine a dealer even
looks at emails.

 

PHONE!!!

 

As above, phone them

 

Ok cheers guys.
Strange how they all promote their emails but yet respond only to calls.
I will hit the phone tomorrow!

 

yea done it myself emailed few companies had no reply, only seems to be big companies that do, eg Tesco etc

 

E-mails? Pah.

Asked for a brochure on Vauxhall Corsas in May, round the 10th, my request has JUST TODAY been passed to the dealer......

Meanwhile I bought a 60 plate one on 14th May.

 

Half of the bent ones wont want anything held accountable in writing, thats why, my two cents.

 

The dealers don't offer any warranty that you can't just go and buy your self. Have a look at What Car they suggest many companies that can sell you warranty, in fact its probably the same companies that the dealers use. Its surprisingly cheap and some times you can even get a discount that the dealer wouldn't pass on to you. For example, you might get 6 months warranty and get the next 6 months half price, the dealer would just keep this deal back for him self to use on a rainy day maybe.

With that in mind the money you would save by going private you could send your part-ex to we by any car( although I wouldn't).

The dealers add the price of the warranty to the sale of the car, its not a service they provide directly but indirectly.

If I buy a car from a dealer I tell them to take the price of the warranty of the sale price and I arrange my own warranty that I can tailor to my needs.

Plus to add to my ever increasing rant, I think that when buying private you can get a bit more honesty, and from some one who has actually owned the car, not a professional sales man that will tell you that the sun shines out of your ****.

P.s just read this thread, maybe worth asking this guy if buying from a dealer with warranty is a good idea.

https://www.scoobynet.com/scoobynet-...xperience.html

 

This, nothing is more reassuring than a like minded enthusiast as a seller. Of course you occasionally get the troglodytes but can usually tell from the quality of their ad.

 

Dealers normally make £2500 mark up on a second hand car that allows for cost of warrenty ,new tyres if required commission for salesman /sales manager /dealer profit /cost of all overheads
Compared to a brand new car which can varies from as little as £29 up to a few hundred
That's why they have to sell their own finance package / gap / supaguard

 

Emails tend to get swallowed up unfortunately so may never get answered. Good old fashioned phone calls are the way forward. we sold our last 54 reg sti this weekend, as fast as they come in they go back out and getting hold of good stock is a challenge. We have to sell them with warranty, no car ever leaves without one unless its into the trade

 

I seen that.
I went to view it on Sunday afternoon, to find a sold notice in it

 

Haven't read the rest of your thread but my first thoughts are that you're doing everything RIGHT ie asking the right questions and they can't give an honest answer that will bring you along to view.

DON'T get frustrated.
DON'T set a deadline after which you'll drop your standards.
DO wait until you get a reply that satisfies you, and then get on the phone.

GLWT (eventual) P.