An open letter to Sir Richard Branson.
#1
An open letter to Sir Richard Branson.
Dear Sir Richard,
Sorry to bring this up in your time of loss, but I could do with answers to a couple of questions about Virgin Media.
I have just got back from a month working in France, where my internet, phone and TV is provided by Orange/France Telecom. On Friday they rang me to tell me my monthly bill is to be REDUCED by €6 for being long-standing customer. Please compare THAT with the letters I get from Virgin telling me my payments need to rise.
First question: If they can do it, why can't you?
Second question: if they can give me 10MB broadband, 160 TV channels and ALL MY PHONE CALLS TO ANY LAND-LINE IN THE WHOLE WORLD FREE, for €30, why am I paying £54 here?
When I ask your workers at Virgin media why, they tell me I shouldn't compare the UK with France...why not?
And lastly, you'll note I made no mention of the odious "line rental" over there. Because there isn't any.
So why do I have to find £16 a month for it here?
Just thought I'd ask...being as how I can't get straight answers from your staff, thought you'd like to explain yourself?
Regards, Jeff.
Sorry to bring this up in your time of loss, but I could do with answers to a couple of questions about Virgin Media.
I have just got back from a month working in France, where my internet, phone and TV is provided by Orange/France Telecom. On Friday they rang me to tell me my monthly bill is to be REDUCED by €6 for being long-standing customer. Please compare THAT with the letters I get from Virgin telling me my payments need to rise.
First question: If they can do it, why can't you?
Second question: if they can give me 10MB broadband, 160 TV channels and ALL MY PHONE CALLS TO ANY LAND-LINE IN THE WHOLE WORLD FREE, for €30, why am I paying £54 here?
When I ask your workers at Virgin media why, they tell me I shouldn't compare the UK with France...why not?
And lastly, you'll note I made no mention of the odious "line rental" over there. Because there isn't any.
So why do I have to find £16 a month for it here?
Just thought I'd ask...being as how I can't get straight answers from your staff, thought you'd like to explain yourself?
Regards, Jeff.
Trending Topics
Thread
Thread Starter
Forum
Replies
Last Post
gazzawrx
Non Car Related Items For sale
13
17 October 2015 07:51 PM
alcazar
Computer & Technology Related
2
29 September 2015 08:18 PM