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Old 27 November 2014 | 04:39 PM
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Default eBay or City link,someone has to pay!!!


Just received a pair or brake calipers which I bought from eBay. Listed as new and never fitted,no mention of any damage.
This was the 2nd attempt at city link delivering as I was at work yesterday. Driver handed me the box and it was heavily damaged which I put in the comments before I signed for it,the driver tells me "it wasn't like that yesterday"
On opening the box and inspecting the calipers I have noticed that the seals are split on both calipers! Gutted as I wanted to fit them this week.
They were pretty well packaged with news paper and bubble wrap so can't see how the seals would get damaged but the box was that heavily damaged it looks like it had been dropped from a great height!
Fecking city link! I've heard loads of bad stories about this lot that I'm surprised they are still in business!
I will see what the seller has to say
Rant over
Old 27 November 2014 | 04:53 PM
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Originally Posted by ossett2k2

Just received a pair or brake calipers which I bought from eBay. Listed as new and never fitted,no mention of any damage.
This was the 2nd attempt at city link delivering as I was at work yesterday. Driver handed me the box and it was heavily damaged which I put in the comments before I signed for it,the driver tells me "it wasn't like that yesterday"
On opening the box and inspecting the calipers I have noticed that the seals are split on both calipers! Gutted as I wanted to fit them this week.
They were pretty well packaged with news paper and bubble wrap so can't see how the seals would get damaged but the box was that heavily damaged it looks like it had been dropped from a great height!
Fecking city link! I've heard loads of bad stories about this lot that I'm surprised they are still in business!
I will see what the seller has to say
Rant over
I would be very surprised if the seal would have broke in transit. The pistons would need to have been forced all the way out of the caliper then pushed back in.

I think you need to contact the seller.
Old 27 November 2014 | 04:57 PM
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I'm having problems with city link ATM there **** mate
Old 27 November 2014 | 05:33 PM
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I know what your saying,I'm thinking they might well have already been like that,but they are brand new and the pistons are all the way back,I would have thought they would have to be fitted to push the pistons out?
The box was that badly damaged I didn't even have to open it to get the calipers out! Doesn't look good on city link.
Old 27 November 2014 | 05:44 PM
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Originally Posted by ossett2k2
I know what your saying,I'm thinking they might well have already been like that,but they are brand new and the pistons are all the way back,I would have thought they would have to be fitted to push the pistons out?
The box was that badly damaged I didn't even have to open it to get the calipers out! Doesn't look good on city link.

Pictures?
Old 27 November 2014 | 05:58 PM
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This is what City link delivered


Last edited by ossett2k2; 27 November 2014 at 06:04 PM.
Old 27 November 2014 | 06:20 PM
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i had this delivered by city link today :/ but yes the seller seems to be at fault

Old 27 November 2014 | 07:15 PM
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Ouch! Jacob are you saying the seller sent it like that or that they didn't pack it correctly? That looks like my calipers have been dropped on top of it from a ten story building lol
Old 27 November 2014 | 07:50 PM
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Originally Posted by jacob360
i had this delivered by city link today :/ but yes the seller seems to be at fault

You'll not get a penny out of City Link for that, unfortunately. It may have changed, but, it was stipulated in their T's & C's that they don't carry bonnets etc
Old 27 November 2014 | 08:02 PM
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I've had a reply from the seller
"these seals are not split that is the circlip that holds the rubber seal in the calipers it can be popped back down and they will be fine"

What do you think? Is it just the circlips?
I won't be fitting them for 2 weeks so won't be abel to see the seals fully out until fitted.
Old 27 November 2014 | 08:14 PM
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Originally Posted by jacob360
i had this delivered by city link today :/ but yes the seller seems to be at fault

That's terrible ...
Old 27 November 2014 | 08:30 PM
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Ive worked for said company And seen how some of them load there vans. Its like there playing the basketball game at the fair
Old 27 November 2014 | 08:33 PM
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Originally Posted by ossett2k2
I've had a reply from the seller
"these seals are not split that is the circlip that holds the rubber seal in the calipers it can be popped back down and they will be fine"

What do you think? Is it just the circlips?
I won't be fitting them for 2 weeks so won't be abel to see the seals fully out until fitted.
Look good to go to me mate does look like the clip
Old 27 November 2014 | 08:34 PM
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Originally Posted by Dirk Diggler 75
That's terrible ...
It is but you cant send a body panel in a box with bubble wrap! Not unless its a bloody sturdy box. I would say the seller is at fault for packaging and I doubt city link will cover it as there are terms and conditions which prohibit a lot of things being sent. Fairly sure glass and body panels are included.

I had a bonnet delivered but it was sent on a pallet upright with a wooden frame around it. Expensive but the way it should be done.

Last edited by FMJ; 27 November 2014 at 08:35 PM.
Old 27 November 2014 | 08:35 PM
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Originally Posted by jacob360
i had this delivered by city link today :/ but yes the seller seems to be at fault

Did they kick it all the way to your house?
Old 27 November 2014 | 08:51 PM
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Originally Posted by narelle
Look good to go to me mate does look like the clip
nice one,should be easy enough to pop the seal back in then
Old 27 November 2014 | 09:22 PM
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Originally Posted by south_scoob
Ive worked for said company And seen how some of them load there vans. Its like there playing the basketball game at the fair
I worked there for nearly 11 years.....

Originally Posted by FMJ
It is but you cant send a body panel in a box with bubble wrap! Not unless its a bloody sturdy box. I would say the seller is at fault for packaging and I doubt city link will cover it as there are terms and conditions which prohibit a lot of things being sent. Fairly sure glass and body panels are included.
Yup.

I went to a collection once, booked through the likes of parcel2go etc. The woman sending the item was trying to send a mirror, that was about the same size as a 32" TV.

I refused to collect it, and in mega hindsight, I wish I'd taken a photo on my phone.

Her idea of safely packed was a few scraps of bubble wrap, sort of, around it. She didn't look too impressed when I told her that if I had collected it, it would have probably been smashed to **** before I got out of her street.

Originally Posted by FMJ
I had a bonnet delivered but it was sent on a pallet upright with a wooden frame around it. Expensive but the way it should be done.
Only way to do it, really.
Old 27 November 2014 | 09:59 PM
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yeah seller will be re funding me, im mostly annoyed with the fact it was a bargain of a price and ill probably be paying at least double for another, ive never seen a body pannel so bad
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